Complaints Policy Dental Practice

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Draft Complaints Policy - DENTAL PROTECTION

    https://www.dentalprotection.org/south-africa/publications-resources/complaints-handling/draft-complaints-policy
    If a complaint is about any aspect of clinical care, it will normally be referred to the dentist. We will acknowledge the patient’s complaint in writing and enclose a copy of this complaints policy as soon as possible, normally within five working days. We will seek to investigate the complaint and respond within a reasonable time period.

Complaints Policy - King Street Dental Practice

    https://kingstreetdentalpractice.com/complaints-policy/
    Complaints Policy. The King Street Dental Practice Code of Practice for Patients Who Wish to Raise Concerns In this practice we place great emphasis on meeting and whenever possible, exceeding our patient’s expectations.

File a Complaint - ada.org

    https://www.ada.org/en/coda/policies-and-guidelines/file-a-complaint
    File a Complaint Against CODA or a CODA-Accredited Education Program A complaint is defined by the Commission on Dental Accreditation as one alleging that a Commission-accredited educational program, a program which has an application for initial accreditation pending, or the Commission may not be in substantial compliance with Commission standards or required accreditation procedures.

Patient Complaint Policy - Stow on the Wold Dental Practice

    http://www.stowonthewolddentalpractice.com/patient-complaint-policy/
    Patient Complaint Policy If you have a complaint or concern about the service you have received from the dentists or any of the staff working in this practice, please let us know. We operate a practice complaints procedure.

Complaints Policy & Procedure - Toft Road Dental Practice

    https://toftroaddentalpractice.com/complaints-policy-procedure/
    Complaints Policy & Procedure At Toft Road Dental Practice we are committed to delivering high quality dental care and excellent customer service. Should a patient feel that this has not been their experience we would like to hear so we can learn from it and apply improvement to …

complaints_handling_policy - Dental Practice

    https://coventryroaddentalpractice.com/complaints_handling_policy/
    The person responsible for dealing with any complaint about the service that we provide is Dawn Cluley the practice Complaints Manager. If a patient complains by telephone or in person, we will listen to their complaint and offer to refer him or her to the Complaints Manager immediately.

HANDLING COMPLAINTS - DENTAL PROTECTION

    https://www.dentalprotection.org/docs/librariesprovider4/dental-advice-booklets/dental-advice-booklet-complaints-handling-england.pdf
    must be a matter for each individual practice. Here again, Dental Protection is happy to offer advice on request. Advice on hand Dental members are encouraged to contact Dental Protection as soon as a complaint is intimated. The earlier you contact us, the more help we can give you in the important early stages. In addition

How do I complain about my dental treatment? - NHS

    https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
    Contact the dental surgery's practice manager with details of your complaint. You can complain in writing, by email or by speaking to someone. Your complaint must be made within 12 months of receiving treatment. If you would rather not go directly to the practice, you can contact NHS England, which is responsible for NHS dental services.

Complaints Policy Allen House Dental Practice

    https://www.allenhousedental.co.uk/complaints-policy/
    1. The Practice Manager is responsible for dealing with all complaints about our service. 2. If a patient makes a complaint in person or by telephone, the member of staff receiving the complaint will make an initial record of their concerns and check this for accuracy with the patient.

Complaints Policy From Milton Keynes Dentist

    https://www.thehubdentalpractice.co.uk/complaints-policy-from-milton-keynes-dentist/
    At The Hub Dental Practice we take complaints very seriously indeed and try to ensure that all our patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible.

Complaints Policy - Pinner Dental Practice

    https://pinnerdental.com/about-us/complaints-policy/
    Complaints Policy In this practice we take complaints seriously and we aim to ensure that all our patients are pleased with their experience of our service. When patients complain they are dealt with courteously and promptly so that the matter is resolved as quickly as possible based on these objectives:

The Gentle Dental Practice Dental Practice Complaints Policy

    https://thegentledental.co.uk/complaints-procedure
    Complaints procedure Code of Practice for Patient Complaints In this practice we take complaints very seriously indeed and try to ensure that all our patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible. This procedure […]

Complaints Policy - 740 Dental Practice

    https://www.740dental.co.uk/complaints-policy/
    For private dental treatment you can contact the GDC private dental complaints service within 12 months of the treatment or within 12 months of becoming aware of the issue by calling 020 8253 0800 or visiting www.dentalcomplaints.org.uk

NHS England Complaints Policy

    https://www.england.nhs.uk/wp-content/uploads/2016/07/nhse-complaints-policy-june-2017.pdf
    NHS England Complaints Policy NHS England Policy and Corporate Procedures. Version number: 1.2 First published: September 2014 Prepared by: Kyle Yeldon, Senior Customer Service Manager and Lee Bennett, Strategic Complaints Lead.

Complaints Policy - Meads Village Dental Practice

    https://meadsdental.com/complaints-policy/
    The latest check of this service used our new approach to inspection.

CODA.org: CODA Complaint Policy

    https://www.ada.org/~/media/CODA/Files/coda_complaints_policy.pdf?la=en
    COMPLAINTS A. DEFINITION A complaint is defined by the Commission on Dental Accreditation as one alleging that a Commission-accredited educational program, a program which has an application for initial accreditation pending, or the Commission may not be in substantial compliance with Commission standards or required accreditation procedures.

Complaints Policy Poringland Dentist Poringland Norwich

    https://www.the-dentists.com/complaints-policy/
    If a patient complains on the telephone or at the reception desk, we will listen to their complaint and offer to refer him or her to the Practice Manager immediately. If the Practice Manager is not available at the time, then the patient will be told when they will be able to talk to the dentist and arrangements will be made for this to happen.

Patient Complaints Policy High Street Dental Care

    https://www.highstdentalcare.co.uk/patient-complaints-policy
    The General Dental Council is responsible for regulating all dental professionals. You can complain using their online form at www.gdc-uk.org contact them on [email protected]

Complaints Policy – The Dental Practice Fallowfield

    http://www.thedentalpracticefallowfield.co.uk/complaints/
    If a complaint is about any aspect of clinical care or associated charges it will normally be referred to the Principal Dentist in charge, unless the patient does not want this to happen. We will acknowledge the patient s complaint in writing and enclose a copy of this code of practice as soon as possible, normally within three working days.



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