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https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/
You may have several options to make a complaint about adult social care services. One option is to use the complaints procedure, or you may be able to report your concerns to a different organisation, for example, the Local Government Ombudsman or the regulatory body of the professional involved ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-social-care-services/social-care-complaints-procedure/
Adult social care is usually very good, but sometimes things can go wrong. Every organisation that provides care, or buys (commissions) care services, must have a clear procedure that you can use to complain about things you’re not happy with. This page tells you more about the procedure and who ...
https://www.gov.uk/government/publications/childrens-social-care-getting-the-best-from-complaints
Sep 01, 2006 · Statutory guidance for local authority children’s services on representations and complaints procedures. Children's social care: getting the best from complaints - GOV.UK …
https://www.cqc.org.uk/contact-us/how-complain/complain-about-service-or-provider
All health and social care service providers must have a complaints procedure that you can ask to see. This will tell you how to make a complaint. If you think a crime has been committed or a provider is delivering services without being registered with us, you should report a concern.
https://www.staffordshire.gov.uk/Contact-compliments-and-complaints/complimentscommentscomplaints/Make-a-complaint-about-social-care.aspx
Please read the information below if you would like to make a complaint about adults social care or children's social care. Details of how to submit your complaint are at the bottom of the page. Adult social care. There is a statutory complaints procedure that is specifically for certain complaints that are about adults social care.
https://www.mind.org.uk/information-support/legal-rights/complaining-about-health-and-social-care/overview/
If you want to complain about private health or social care you have received, you won't be able to use the NHS complaints system (unless the NHS commissioned the private service on your behalf and are paying for it). In this case, you will need to find out the specific complaints procedure of your private provider and follow it.
https://www.health-ni.gov.uk/articles/complaints-procedures-doh
Responsibility for dealing with complaints about health and social care services in Northern Ireland is placed with the provider of the service. The following section provides information for health and social care professionals and the general public on matters relating to health and social care complaints.
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Complaining about adult social care services. If you're unhappy with a social care service, care home or home care and you're paying for your own care, you may want to speak to the service provider first. But if you want to make a complaint, the organisations that provide these services will have their own complaints arrangements.
https://www.careinspectorate.com/index.php/complaints
The SPSO website has information on making a complaint and the types of complaints it looks at. They are the final stage for handling complaints about public services in Scotland. Other organisations. Local authority social work departments: you need to contact the …
https://www.birmingham.gov.uk/info/50172/comments_compliments_and_complaints/1928/the_complaints_process/3
The Adult Social Care Complaints Procedure. This procedure is based on a three staged process. Stage 1. The Council will nominate an appropriate officer to respond to the complaint. All Stage 1 complaints should be acknowledged within three working days and a full written reply sent within 20 working days.
https://www.careuk.com/care-homes/how-are-we-doing/our-complaints-policy
Care UK supports the Local Government and Social Care Ombudsman’s initiative to provide a single statement that summarise how care providers will look into complaints, to view this statement please click here. Making a complaint. If you are dissatisfied with any part of our service, please talk to us.
https://www.ageuk.org.uk/globalassets/age-uk/documents/factsheets/fs59_how_to_resolve_problems_and_complain_about_social_care_fcs.pdf
Age UK factsheet 59 February 2020 How to resolve problems and complain about social care Page 3 of 26 1 Sources and terms used in this factsheet Care Act 2014 The Care Act 2014 (‘the Act’), supporting regulations and the Care and Support Statutory Guidance (‘the statutory guidance’) were introduced in …
https://gov.wales/social-services-complaints-procedure
Jul 30, 2014 · Guidance for local authorities on how to handle complaints about social services. Skip to main content GOV.WALES uses cookies which are essential for the site to work. ... Social care; Social services complaints procedure; Guidance. Social services complaints procedure. Guidance for local authorities on how to handle complaints about social ...
https://www.lgo.org.uk/make-a-complaint/fact-sheets/social-care/the-children-act-1989-complaints-procedure
Social care; The Children Act 1989 Complaints Procedure; The Children Act 1989 Complaints Procedure. This fact sheet is for people who wish to make, or have already made, a complaint about Children’s Services. It advises you on the way the council should deal with your complaint and when you can ask us to consider it. ... These will be dealt ...
https://www.scie.org.uk/publications/guides/guide15/complaints/
Social care complaints regulations; Care Quality Commission - what the regulator says; Complaints - what the research and policy says; Resources; What others are doing – ideas you could use; Introduction. If you complain that your breakfast is cold, you don't want to go through the complaints procedure - you want a hot lunch. Having a fair ...
https://www.gov.im/about-the-government/departments/health-and-social-care/mental-health-service/complaints-procedure-dept-of-health-social-care/
Complaints procedure, Dept of Health & Social Care. If you are not happy with the care you receive or about any aspect of your treatment, you have the right to complain and receive a comprehensive written reply from a relevant senior manager.
https://www.scie.org.uk/publications/guides/guide15/complaints/socialcarecomplaints.asp
Social care complaints regulations. The complaints procedure for adult social care is set out in regulations, which cover both the local authority and NHS procedures. The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009.
https://www.somerset.gov.uk/our-information/complaints-comments-compliments/
Complaint about Children’s Social Care Comment about Children’s Social Care Compliment Children’s Social Care Are you in care or leaving care? Why not use your Mind of my Own app to tell us what you think about our services? Complaints and comments received through Mind of my Own will be managed in accordance with the complaints procedure ...
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