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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
NHS complaints guidance Updated 14 October 2015. ... Contact your local citizens’ advice bureau for support with complaints about the NHS, social services or local authorities.Author: Department of Health And Social Care
https://www.england.nhs.uk/contact-us/complaint/
If you are unhappy with the outcome of your complaint, you may wish to go to the next stage of the NHS complaints procedure. Making your complaint. You can complain in writing, by email or by speaking to someone in the organisation. You should make your complaint within 12 months of the incident or within 12 months of the matter coming to your ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/tips-and-tools-to-help-you-make-a-complaint-about-health-services/Letter-of-complaint-about-NHS/
This letter template is for complaining about an NHS service for yourself. If you are complaining on behalf of someone else, use Letter of complaint about NHS on behalf of someone else To read more about making a complaint see Complaining about the NHS and Tips for writing a letter of complaint ...
https://www.citizensadvice.org.uk/scotland/health/nhs-healthcare-s/nhs-complaints-s/
The NHS complaints procedure. The flowchart below explains the stages in the NHS procedure and how the NHS will deal with your complaint. Stage one: early resolution. The complaints procedure is the same for GPs, opticians, dentists, hospitals, and any other care given by the NHS. In all cases the focus is on early and local resolution where ...
https://psnc.org.uk/contract-it/essential-service-clinical-governance/complaints/
NHS complaints procedure. Please note, this page is intended for community pharmacy owners. If you are a patient or member of the public who wishes to raise an issue about a pharmacy, the first step is to speak to a member of the pharmacy team directly.
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.nhsbsa.nhs.uk/contact-us/complaints
If we can’t resolve your complaint, we’ll tell you what to do next and make sure our formal complaints procedure (PDF: 132KB) is followed. Complaints about NHS Pensions and NHS Student Bursaries have to be handled differently because of legislation. This is explained in the complaints procedure.
https://www.england.nhs.uk/wp-content/uploads/2016/07/nhse-complaints-policy-june-2017.pdf
complaints made about our services and the way in which they are commissioned. In doing so, it meets the requirements of the Local Authority Social Services and National Health Service Complaints [England] Regulations (2009), conforms to the NHS Constitution and reflects the recommendations from the Francis report (2013)
https://www.solent.nhs.uk/media/1297/managing-concerns-and-complaints-policy.pdf
Managing Concerns and Complaints Policy and Procedure Page 7 of 27 5. COMPLAINTS THAT CANNOT BE DEALT WITH UNDER THIS POLICY 5.1 The Following Complaints will not be dealt with under the NHS Complaints Regulations 2009 A Complaint made by any NHS organisation or private or independent provider or responsible body.
https://assets.nhs.uk/prod/documents/NHS-Website-Complaint-Process-v8.pdf
Action: User lodges complaint with the NHS website Service Desk At each stage of the complaints process, users can expect the following: A response within 30 business days. To be treated with respect and for responses to be courteous and relevant. Information on …
https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
All healthcare providers have a policy and a system for dealing with complaints. It should cover your rights. Ask to see a copy of the healthcare provider’s complaints policy and details of how to complain. Download the full version of this leaflet Download your own GP surgery complaint letter template
https://www.royalfree.nhs.uk/contact-us/compliments-and-complaints/nhs-complaints-procedure/
The NHS complaints procedure aims to resolve all complaints at a local level. If you remain dissatisfied with our efforts to resolve your concerns, you have the right to ask the Parliamentary and Health Service Ombudsman to review your case. You can contact the ombudsman as follows:
http://www.wales.nhs.uk/documents/complaints-leaflet-e.pdf
All NHS organisations have a complaints procedure. This leaflet tells you what to do if you have a complaint or concern. The NHS complaints procedure does not deal with complaints about private treatment, local authority social services or where you have started legal action.
https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
If you're not happy with the way your complaint was handled – either by the dental practice or NHS England – you may wish to contact the Parliamentary and Health Service Ombudsman (PHSO). The PHSO makes the final decision on complaints that haven't been resolved by NHS England.
https://www.valuingcomplaints.org.uk/handling-complaints/complaints-procedures/nhs
Apr 01, 2017 · New NHS complaints handling procedure from 1 April 2017. The Scottish Government and NHS Scotland are jointly committed to developing a culture of openness and transparency in NHS Scotland that values all forms of feedback, including complaints, and uses it …
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
https://www.dentalprotection.org/docs/librariesprovider4/dental-advice-booklets/dental-advice-booklet-complaints-handling-england.pdf
HANDLING COMPLAINTS ENGLAND CONTENTS 1.0 Introduction ... outcome. In the UK, the NHS has created a complaints system (available free of charge) for patients who are dissatisfied with NHS ... letters or ‘model’ complaints procedure here. Each and every complaint needs a specific, individual response because no two ...
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