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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/2017-18
Sep 06, 2018 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This annual collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2017 and 31 March 2018 .
https://www.england.nhs.uk/contact-us/complaint/
An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?
https://www.surreyandsussex.nhs.uk/wp-content/uploads/2018/10/Annual-Complaints-Report-2017-18.pdf
Annual Complaints Report 2017-2018 . Page 2 of 16 1. Executive summary In accordance with NHS Complaints Regulations (2009), this report sets out a detailed analysis of the nature and number of complaints received by Surrey and Sussex Healthcare NHS Trust during 2017/18. In summary: ...
http://www.airedale-trust.nhs.uk/about-us/publications/complaints-report/
In accordance with NHS complaints regulations (2009), we produce an annual report which is presented to the Board of Directors to provide a detailed analysis of the nature and number of complaints and concerns received by Airedale NHS Foundation Trust during the previous 12 months.
https://www.gov.uk/government/publications/nhs-hospitals-complaints-system-review
Oct 28, 2013 · This report looks at how complaints about care in NHS hospitals made by patients, their carers and representatives are listened to and acted on by hospitals.Author: Department of Health And Social Care
https://www.ombudsman.org.uk/publications/reports-about-nhs
Complaints about the NHS in England: Quarter 1 2019-20; Performance against our Service Charter 2018/19 Quarter 4 (January to March) ... This report presents statistics on complaints about the NHS in England (Quarter 1 2019-20). Reports about NHS. Complaints about the NHS in …
https://www.royalfree.nhs.uk/contact-us/annual-complaints-report/
Any action taken or planned to improve the service as a result of complaints; There is therefore an annual complaints report to the trust Board which provides a summary of the complaints received, the departments and specialties involved, the main issues raised and trends identified, and the actions taken in response or those planned for the ...
https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
The Ombudsman can consider complaints about the care and treatment patients receive from the NHS in Wales. Complaints from patients or their representatives should, in the first instance, be brought to the attention of the relevant local Health Board or Trust.
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/255615/NHS_complaints_accessible.pdf
Dame Janet’s Report – section on complaints. 6 . This summary of Dame Janet’s concerns was given by Robert Francis in the Report of the Mid Staffordshire NHS Foundation Trust Public Inquiry, Volume 1, para 3.6 . Reference to Dame Janet’s Report – see page 246. 7 . NHS Complaints Reform: Making Things Right See para 2.8
https://healthwatchenfield.co.uk/news/healthwatch-england-publishes-report-about-nhs-complaints/
Healthwatch England’s new report, Shifting the mindset (2020), investigates how hospitals report on complaints and whether current efforts are sufficient to build public trust. The public expects the NHS to learn from mistakes, and to be kept informed about how these changes are made.
https://www.uclh.nhs.uk/aboutus/wwd/Annual%20reviews%20plans%20and%20reports%20archive/Annual%20complaints%20report%202012-13.pdf
This report is limited to a review of formal complaints received up until April 2013, and is produced in order to meet NHS Complaints regulations to ensure the Board of directors and our patients are aware of all complaints related work. Since April 2013 many improvements have been made in how we respond to complainants and
https://www.ombudsman.org.uk/news-and-blog/blog/trends-complaints-about-nhs-trusts
Sep 04, 2018 · Today we published our first quarterly health complaints statistics report, Complaints about the NHS in England: Quarter 1 2018-19.It presents data about the NHS complaints we have received, assessed and investigated from April to the end …
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
NHS hospital complaints. ... If you’re unhappy with the way that a CCG deals with your complaint, you can report them to NHS England. Individual healthcare professionals. Your consultant has overall responsibility for your clinical care in the hospital.
https://eput.nhs.uk/wp-content/uploads/2019/06/Complaints-Annual-report-2018-19.pdf
I am pleased to present Essex Partnership University NHS Foundation Trust’s (EPUT) Complaints and Compliments Annual Report for 2018/19 for the period 1 April 2018 to 31 March 2019. This is our second year as a merged Trust, between the former South Essex Partnership University NHS Foundation Trust (SEPT) and North Essex Partnership
https://www.healthwatch.co.uk/report/2020-01-15/shifting-mindset-closer-look-complaints
Jan 15, 2020 · Key findings Local reporting on complaints is inconsistent and inaccessible All hospital trusts are reporting to NHS Digital on the numbers of complaints they receive; however, only a minority of trusts report any more meaningful data at a local level.
https://www.enhertsccg.nhs.uk/annual-complaints-report
Sep 21, 2018 · Annual Report; CCG constitution; Contact us. General enquiries; Data Protection Officer; Patient feedback. Compliments and complaints - Who should I contact? Annual Complaints Report; Subject access request; Counter fraud; Hertfordshire Compact; NHS Constitution; Equality and Diversity
https://www.theguardian.com/society/2018/mar/21/damning-report-finds-serious-failings-in-nhs-mental-health-services
Mar 20, 2018 · In a report analysing more than 200 complaints about NHS mental health care Behrens highlighted “failings that have occurred, and continue to occur, in specialist mental health services in ...Author: Denis Campbell
https://www.independent.co.uk/news/health/nhs-complaints-mid-staffs-robert-francis-healthwatch-england-a9283221.html
Jan 15, 2020 · News > Health Lack of transparency on patient complaints risks confidence in the NHS, warns Mid Staffs inquiry chair. Healthwatch England found just 12 per cent of …Author: Shaun Lintern
https://www.tamesidehospital.nhs.uk/about-us/our-documents/complaints-reports.htm
The main section for About Us on the Tameside and Glossop NHS foundation Trust Website
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