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https://www.bbb.org/council/consumer-education/complaints/view-national-complaint-statistics/
Check out the Better Business Bureau's compilation of statistics concerning complaints against specific businesses and charities. View Consumer Complaint Reports and Statistics
https://www.helpscout.com/75-customer-service-facts-quotes-statistics/
75 Customer Service Facts, Quotes & Statistics How Your Business Can Deliver With the Best of the Best Not only is customer service a deeper field than those outside it may initially presume, it’s evolving at an unprecedented pace.
https://www.providesupport.com/blog/20-shocking-customer-service-facts-and-statistics/
Jan 15, 2019 · 20 Customer Service Facts and Statistics. If you would like to share this infographic on your blog or website, just copy the following code and paste it into your webpage source:
https://www.ftc.gov/news-events/press-releases/2018/03/ftc-releases-annual-summary-complaints-reported-consumers
The data book includes complaints from 2.68 million consumers, a decrease from 2016 when 2.98 million consumers submitted reports about fraud, identity theft and other types of consumer concerns.Despite this, consumers reported losing a total of $905 million to fraud in 2017 -- $63 million more than in 2016.
https://www.hhs.gov/hipaa/for-professionals/compliance-enforcement/data/numbers-glance/index.html
This bar graph shows a comparison of the complaints that OCR has investigated and resolved by calendar year according to the type of closure, and includes a bar reflecting the total closures. The first bar in the group of three per year represents the complaints closed in which there was no violation, the second in which there was corrective ...Author: Office For Civil Rights (OCR)
https://www.vendasta.com/blog/50-stats-you-need-to-know-about-online-reviews
50 stats that show the importance of online reviews. 1. 92% of consumers now read online reviews vs. 88% in 2014 tweet. 2. 40% of consumers form an opinion by reading just one to three reviews vs. 29% in 2014 tweet. 3. Star rating is the number one factor used by consumers to judge a business tweet
https://www.eeoc.gov/eeoc/statistics/
Statistics. EEOC Enforcement and Litigation Statistics; Employment Statistics; Equal Employment Opportunity Data Posted Pursuant to the No Fear Act; Special Reports; Census 2000 Special EEO File
https://www.eeoc.gov/eeoc/statistics/enforcement/charges.cfm
Charge Statistics (Charges filed with EEOC) FY 1997 Through FY 2019. The number for total charges reflects the number of individual charge filings. Because individuals often file charges claiming multiple types of discrimination, the number of total charges for any given fiscal year will be less than the total of the ten types of discrimination listed.
https://www.puc.texas.gov/consumer/electricity/CustomerComplaintStats.aspx
Public Utility Commission of Texas. PO Box 13326 Austin, TX 78711-3326 512-936-7000 Contact Web Support
http://www.cpsa.ca/complaints/complaint-statistics/
These complaints often involve more than one physician, require additional information from others involved and/or the collection of medical records. If the investigation finds no evidence of unprofessional conduct, the complaint is dismissed. When the Complaints Director dismisses a complaint, the complainant can request a review of that decision.
https://ec.europa.eu/info/policies/consumers/consumer-protection/evidence-based-consumer-policy/consumer-complaints-statistics_en
Nov 16, 2018 · Complaints data 2006-2018. From 2006 – 2018 consumer complaints data were collected from various types of competent national bodies with a view to obtain harmonised EU consumer complaints statistics. The key data gathered by the European Consumer Complaints Registration System (ECCRS) from 2006-2018 are:
https://www.health-ni.gov.uk/articles/complaints-statistics
Information within this section details the number of complaint issues received by health and social care (HSC) trusts broken down by programme of care and subject, the time taken to respond to complaints and health and social care (HSC) Board and family practitioner service complaints.
https://www.bjs.gov/index.cfm?ty=pbdetail&iid=553
Presents data on citizen complaints about police use of force received by large, general purpose State and local law enforcement agencies as well as on complaint dispositions. Findings presented are from new questions on formal citizen complaints about police use of force added to the Law Enforcement Management and Administrative Statistics survey.
https://policeconduct.gov.uk/research-and-learning/statistics/complaints-statistics
Our complaints statistics reports include information about the number and type of complaints made. They also set out how these complaints were subsequently dealt with, and include demographic data about who complained and who the complaint was about.
https://difs.state.mi.us/ComplaintStats/
Complaint Statistics DIFS receives thousands of complaints every year regarding insurance companies. Complaints about health insurance (excluding HMOs), automobile, life, homeowners, and other types of insurance have been counted and compiled into ratios.
https://online.stat.psu.edu/statprogram/reviews/statistical-concepts
Review Materials These review materials are intended to provide a review of key statistical concepts and procedures. Specifically, the lesson reviews: populations and parameters and how they differ from samples and statistics, confidence intervals and their interpretation,
https://www.statisticbrain.com/better-business-bureau-complaint-statistics/
May 11, 2018 · Complaints Filed With The Better Business Bureau Industry Description Complaints Filed 1 Cellular Telephone Service & Equipment 36,751 2 Auto Dealers – New Cars 25,033 3 Television – Cable, CATV ...
https://www.finra.org/media-center/statistics
The selected statistics below are updated on a regular basis. ... Includes complaints directly reported by investors to FINRA. 2. Beginning in 2017, FINRA changed its methodology in compiling aggregate data for Actions Filed. 3. Fines billed by FINRA, excluding amounts billed by FINRA on behalf of another self-regulatory organizations ...
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