Consumer Protection Complaints Quebec

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Contact information of the Office for consumers

    https://www.opc.gouv.qc.ca/en/contact/consumer/
    Dec 09, 2019 · As we operate a small scale call centre, the average waiting time to speak to a consumer protection agent is 10 minutes. Waiting times vary based on the flow and the nature of the calls. Generally speaking, waiting times are longer on Monday mornings as well as between 11:30 a.m. and 1:30 p.m., regardless of the day of the week.

The Consumer Protection Bureau Éducaloi

    https://www.educaloi.qc.ca/en/capsules/consumer-protection-bureau
    » Complaints and Solutions » Consumer Protection Office; The Consumer Protection Bureau. Éducaloi. You've probably heard about the Office de la protection du consommateur - the consumer protection bureau. This government agency informs and protects consumers in Quebec. This article explains what the bureau can do for you!

Steps to reach an amicable agreement with a merchant - Quebec

    https://www.opc.gouv.qc.ca/en/consumer/problem-merchant/steps/
    The Office de la protection du consommateur suggests steps to follow to help solve a problem with a merchant. Problem with a merchant ... Another option is to file a complaint with the small claims court or the Civil Division of the Court of Quebec, depending on the dollar amount claimed. Some legal support organizations may provide you ...

Consumer affairs - Canada.ca

    https://www.canada.ca/en/services/finance/consumer-affairs.html
    Solutions for everyday consumer topics like complaint resolution and consumer protection. Follow: ... Services and information. Consumer complaints. Knowing your rights, considerations and how to pursue a complaint against a business or service provider. Consumer affairs offices across Canada. Contact information for federal, provincial and ...

Consumer Protection Act (Quebec) - Wikipedia

    https://en.wikipedia.org/wiki/Office_de_la_protection_du_consommateur
    The Consumer Protection Act (French: Loi sur la protection du consommateur) is a Quebec law which gives protections to consumers in dealing with merchants and businesses. It requires merchants to deal honestly in all matters of advertising, and in fair contracts.Territorial extent: Province of Québec

These Are The Companies With The Most Consumer Complaints ...

    https://www.mtlblog.com/news/canada/qc/montreal/these-are-the-companies-with-the-most-consumer-complaints-in-quebec-in-2019
    As we say, the customer is always right.Author: Teddy Elliot

Québec Consumer Protection Act Changes in effect as of ...

    https://www.the-cma.org/about/blog/Quebec-Consumer-Protection-Act-Changes-in-effect-as-of-August-1-2019
    Jul 25, 2019 · Amendments to Québec’s Consumer Protection Act including significant changes to loyalty programs and stronger financial consumer protections are set to come into force as of August 1, 2019.. Loyalty programs. Loyalty programs that offer consumers goods and services that have a retail value of more than $50 must comply with the following new provisions:

Légis Québec

    http://legisquebec.gouv.qc.ca/en/ShowDoc/cs/P-40.1
    If the merchant defaults on the obligation to make a refund under section 54.13 and the consumer has paid by credit card, the consumer may, within 60 days following the default, request the card issuer to chargeback all amounts paid under the contract and any accessory contract, and to cancel all charges made to the consumer’s account in ...

Filing a Consumer Complaint USAGov

    https://www.usa.gov/consumer-complaints
    If the seller doesn't resolve the issue, a government office or a consumer organization may be able to help: File a complaint with your local consumer protection office or the state agency that regulates the company. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.

econsumer.gov: Featured Story

    https://econsumer.gov/en/ComplaintTrend
    econsumer.gov is an initiative of the International Consumer Protection and Enforcement Network (ICPEN). ICPEN is a network of governmental organizations in the enforcement of fair trade practice laws and other consumer protection activities.

Légis Québec

    http://legisquebec.gouv.qc.ca/en/ShowDoc/cr/P-40.1,%20r.%203
    It is in the consumer’s interest to refer to sections 104 to 110 of the Consumer Protection Act (chapter P-40.1) as well as to section 69 of the General Regulation made under that Act and, where necessary, to communicate with the Office de la protection du consommateur.”.

How do I make a consumer complaint? - Settlement.Org

    https://settlement.org/ontario/daily-life/consumer-protection/consumer-protection-basics/how-do-i-make-a-consumer-complaint/
    Apr 18, 2016 · How do I make a consumer complaint? If you are not satisfied with a purchase or a service you paid for, you can complain. In fact, it is your responsibility as a consumer to complain about poor services and products. ... The Ontario Ministry of Government and Consumer Services deals with complaints related to consumer protection, business ...

The Office de la Protection du Consommateur du Quebec ...

    http://www.occq-qcco.com/main.cfm?p=282&l=en
    The Office de la protection du consommateur is an agency created to help consumers protect and defend themselves in case they experience problems. The Office de la protection du consommateur is not a court and, as such, cannot impose a settlement to a consumer's problem on a merchant. Most consumer inquiries about vehicles, housing and furniture.

Stronger Financial Consumer Protection And Credit Contract ...

    http://www.mondaq.com/canada/x/775796/Dodd-Frank+Wall+Street+Reform+Consumer+Protection+Act/Stronger+financial+consumer+protection+and+credit+contract+requirements+ahead
    Jan 29, 2019 · A more robust complaints reporting regime. ... Proposed changes to Quebec's Consumer Protection Act will be of interest to class action lawyers, as they would impose additional duties and obligations on suppliers and manufacturers of consumer goods.

Consumers Éducaloi

    https://www.educaloi.qc.ca/en/categories/consumers
    Complaints and Solutions (7) Consumer Protection Office; The Consumer Protection Act: What it Covers; The Consumer Protection Bureau; My Options as a Consumer; Solving Problems: Options for Consumers ... You are about to visit a Quebec website. The site only explains Quebec and Canadian laws and regulations.

Consumer Protection - Service NL

    https://www.gov.nl.ca/snl/consumer/
    Consumer Protection A collection agency acts on behalf of clients to collect a debt that is owed to them. The Collections Act requires that all collection agencies operating in the province be licensed and adhere to a collections code of practice

Consumer Complaint Form

    https://www.consumerbeware.mgs.gov.on.ca/esearch/compform/english/complaint.jsp
    Notice of Collection of Personal Information - The collection of personal information on this form is necessary for the proper administration of the consumer protection laws administered by the Ministry of Government and Consumer Services and for law enforcement. The information will be used for the purposes of complaint mediation and/or ...

Making a complaint about your insurance provider - Canada.ca

    https://www.canada.ca/en/financial-consumer-agency/services/insurance/make-complaint.html
    Steps to make a complaint about an insurance company, agent or broker. ... Unresolved life and health insurance complaints. ... AMF)—Regulator. Unresolved home, auto and business insurance complaints. Contact General Insurance OmbudService (GIO). Quebec residents can also contact l’Autorité des marchés financiers (AMF)—Regulator.

Consumer Protection Act, RSQ, c P-40 CanLII

    https://www.canlii.org/en/qc/laws/stat/rsq-c-p-40/latest/rsq-c-p-40.html?searchUrlHash=AAAAAQAXQ29uc3VtZXIgUHJvdGVjdGlvbiBBY3QAAAAAAQ&resultIndex=1
    Home › Quebec › Statutes › RSQ, c P-40. Consumer Protection Act, RSQ, c P-40 ... to supervise the application of this act and the regulations and to receive complaints from consumers respecting ... to cooperate with the various departments and governmental bodies of Québec in matters of consumer protection and to coordinate the work done ...



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