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https://en.wikipedia.org/wiki/Cramming_(fraud)
Cramming is a form of fraud in which small charges are added to a bill by a third party without the subscriber's consent, approval, authorization or disclosure. These may be disguised as a tax, some other common fee or a bogus service, and may be several dollars or even just a few cents. The crammer's intent is that the subscriber will overlook ...
https://www.azfamily.com/news/investigations/3_on_your_side/originals/robocalls-phone-bill-cramming-top-list-of-complaints-from-arizona/article_0f9dfd0c-41ee-11ea-a1b6-e7458d5e7b80.html
Jan 28, 2020 · PHOENIX (3TV/CBS 5) - Robocalls and telephone bill cramming top the list of consumer complaints from Arizonans to the Federal Communications Commission, 3 …
https://www.fcc.gov/consumers/guides/understanding-your-telephone-bill
Cramming is the illegal act of placing unauthorized charges on your wireline, wireless, or bundled services telephone bill. The FCC has estimated that cramming has harmed tens of millions of American households. Deception is the hallmark of cramming.
http://www.puc.state.pa.us/consumer_info/telecommunications/slamming_and_cramming.aspx
Slamming and Cramming. What is Cramming? Cramming is the illegal practice of placing unauthorized, misleading or deceptive charges on your telephone bill. What is Slamming? Slamming is the illegal practice of switching your telephone provider to another …
https://www.fcc.gov/Bureaus/Common_Carrier/Reports/tccsc98.pdf
Written Complaints Processed January 1, 1998 - June 30, 1998 SUBJECTS NUMBER OF COMPLAINTS Slamming 9,597 Rates & Services 2,461 Cramming 2,302 Miscellaneous 1,624 Carrier Marketin g 1,102 Information Services 810 International Rate s 753 Operator Service Providers 659 Referrals 646 Violations of the Telephone Consumer Protection Act 475
https://www.ftc.gov/news-events/press-releases/1998/09/consumer-complaints-about-cramming-continue-rise
In the past 12 months, the Federal Trade Commission has received 9,000 complaints from consumers about telephone bill cramming -- the practice of causing unauthorized charges for a variety of goods or services to appear on consumers' telephone bills -- the Commission noted in …
https://www.gao.gov/assets/230/228628.pdf
Columbia reported declines in cramming complaints, 15 states reported increases, and 11 reported no change. (Two other state commissions reported that they do not collect data on cramming complaints.) In addition, 30 state public utilities commissions and 27 state attorneys general told us that among the cramming complaints they received for
http://www.nbcnews.com/id/43728825/ns/business-consumer_news/t/fcc-proposes-crackdown-phone-bill-cramming
FCC proposes crackdown on phone-bill cramming Scam widens with cell-phone users; few customers notice bogus charges ... The FCC will try to help and use those complaints to go after crammers.
https://www.ago.mo.gov/civil-division/consumer/consumer-topics/slamming-and-cramming
Each year, complaints about slamming and cramming rank near the top of all categories of complaints and inquiries received by the Attorney General's Consumer Protection Division. In addition, the number of cramming complaints is increasing as more consumers complain about being billed for unordered or unwanted phone services such as personal ...
https://consumercomplaints.fcc.gov/hc/en-us
File a complaint. If your complaint is about a telecom billing or service issue, we will serve your complaint on your provider. Your provider has 30 days to send you a response to your complaint. We encourage you to contact your provider to resolve your issue prior to filing a complaint.
https://consumercomplaints.fcc.gov/hc/en-us/articles/360001201223-Phone-Form-Descriptions-of-Complaint-Issues
Consumer Complaints at the FCC; General Information; Phone Form - Descriptions of Complaint Issues. ... please select the Cramming issue NOT the Billing issue. Cramming: Unauthorized charges placed on your phone bill. Many times, this happens when a third party places a charge on your bill. For example, if you have been slammed – your ...
http://consumer.georgia.gov/consumer-topics/cramming
If you discover charges on your telephone bill that you cannot explain, you may have been the victim of an increasingly common but fraudulent practice known as “cramming.” The fact that bills for your residential phone line tend to be confusing anyway makes it easier for an unethical operator to place or hide deceptive charges on your bill in an effort to mislead you into paying for ...
https://www.gao.gov/products/RCED-00-68
Pursuant to a congressional request, GAO provided information from state and federal agencies on the number of cramming complaints nationwide, focusing on: (1) determining whether they were seeing an increase or decrease in cramming complaints during 1999; (2) learning whether they were taking additional actions to protect consumers from cramming; and (3) obtaining updated information about ...
https://www.ftc.gov/news-events/press-releases/1999/10/ftc-targets-web-site-cramming
"Web site cramming - unauthorized phone bill charges for developing or hosting a Web site -- is an increasingly serious problem for small businesses moving online," Bernstein said. "Prior to July 1998, the FTC had received virtually no complaints identifiable as Web site cramming; however, by March 1999, we had received over 400 such complaints."
https://www.puc.texas.gov/consumer/electricity/CustomerComplaintStats.aspx
Public Utility Commission of Texas. PO Box 13326 Austin, TX 78711-3326 512-936-7000 Contact Web Support
https://www.ag.idaho.gov/newsroom/attorney-general-settles-mobile-cramming-case-with-sprint-and-verizon/
The settlement with Verizon and Sprint is the latest in a series of legal actions against mobile carriers accused of a practice known as “mobile cramming.” Last October, Idaho joined other states and federal officials in a $105 million settlement with AT&T. In December, the parties reached a $90 million agreement with T-Mobile.
https://www.commerce.senate.gov/2014/7/cramming-on-wireless-phone-bills-a-review-of-consumer-protection-practices-and-gaps
Jul 30, 2014 · While cramming has been identified as a problem, it has been challenging to accurately measure how many consumers have been affected by cramming. I appreciate that the wireless carriers and their association, CTIA, have taken a number of actions to prevent cramming of third-party charges on wireless phone bills.
https://www.consumerreports.org/cro/news/2011/05/consumer-complaints-lead-to-action-against-cramming/index.htm
Consumer complaints about BSG related to cramming of unauthorized charges on telephone bills have also prompted the Florida Office of Attorney General to commence an Active Public Consumer-Related ...
https://www.puco.ohio.gov/be-informed/consumer-topics/understanding-telephone-scams-slamming-and-cramming/
Cramming is the illegal practice of adding charges to your telephone bill for services that you did not order. What can I do if I discover that I have been slammed? Contact the company you believe slammed you, and tell them that you want the problem resolved. If you have not paid the bill, tell the company you will not pay the first 30 days ...
http://www.puc.texas.gov/consumer/complaint/UtilitiesNot.aspx
Complaints about your wireless service should be directed to the FCC's Wireless Telecommunications Bureau. ... Except in instances of slamming and cramming, complaints about your long distance phone service should be directed to the FCC's guide to - Local, Local Toll, and Long Distance Calling:
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