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https://www.ct.gov/pura/site/default.asp
Welcome to the Public Utilities Regulatory Authority website. Here you will find information about the regulation of rates and services of Connecticut’s electricity, natural gas, water and telecommunication public service companies as well as franchise information about the state’s cable television companies.
http://www.ct.gov/pura/cwp/view.asp?q=404030
Filing a Complaint Abstract: If you experience a problem with a utility company, please contact the utility company first and give it an opportunity to resolve your problem.
https://portal.ct.gov/DCP/Complaint-Center/Consumers---Complaint-Center
Welcome to the Department of Consumer Protection Complaint Center.The Complaint Center tracks, and attempts to resolve, disputes between consumers and businesses operating in Connecticut.Please take a few minutes to learn more about what we do and how you can help us help you.
https://www.cga.ct.gov/2000/rpt/2000-R-0039.htm
Jan 07, 2000 · You requested background information on the Department of Public Utility Control (DPUC). Specifically, you wanted to know how the agency was formed, what is its authority and operations, who are the current commissioners, and how the …
https://www.cga.ct.gov/2000/rpt/2000-R-0668.htm
Table 1 presents 1999 complaints to DPUC by company. The score is the number of complaints per 100,000 subscribers. The data come from a DPUC analysis covering calls or letters from customers who contacted the utility company and were not satisfied with the result. DPUC notes that the information does not reflect the validity of the complaint.
https://www.energizect.com/contact-public-utilities-regulatory-authority-pura-information-or-file-complaint
Contact the Public Utilities Regulatory Authority (PURA) for Information or to File a Complaint If you have a question about choosing an electric supplier or wish to file a complaint about a licensed supplier you can:Call PURA's Consumer Affairs Unit toll-free at (800) 382-4586Contact PURA
https://portal.ct.gov/OCC/Consumer-Information/Consumer-Information/Particpating-in-a-public-hearing
5. If you are unable to attend a public hearing but wish to make your position known to the DPUC, you may put your comments in writing to: Executive Secretary, Department of Public Utility Control, 10 Franklin Square, New Britain, CT 06051. The DPUC does not …
http://www.countytimes.com/news/connecticut-dpuc-releases-its-scorecard-of-consumer-complaints-web-first/article_be1bfedb-0d9f-509f-a453-d6bcd09f2d1e.html
Connecticut DPUC Releases Its Scorecard of Consumer Complaints (WEB FIRST) ... s CSU totaled about 45,000. In about 3,917 cases, staff of the CSU conducted a formal investigation of the customer complaint, a decrease of 6% from the 4,168 formal investigations conducted by CSU in CY 2009. ... The CY 2010 Consumer Scorecard and Press Release are ...
http://www.ctn.state.ct.us/videos_agencies.asp
The DPUC is also responsible for awarding and renewing cable TV franchises. Click here to watch: The Department of Transportation has a mission of providing safe, efficient, and cost-effective transportation for the movement of goods, services, and the traveling …
http://ctwatchdog.com/finance/conn-natural-gas-billing-complaint-cng-still-cant-perfect-its-billing-failing-to-reduce-rates-for-all-customers-as-state-regulators-ordered
Sep 22, 2009 · Shame on the DPUC for not getting more involved in these type issues. Despite being the official utility regulators in the state, they have long had a “see no evil” attitude towards the utilities they are supposed to monitor. The people of Connecticut need something more than a lapdog as a regulator.
https://connecticut.networkofcare.org/mh/services/subcategory.aspx?tax=DD-1500.9650
To improve your search results use quotation marks when searching for a specific phrase. For example, if you search for substance use, a search WITHOUT quotation marks would find listings that include the words "substance" OR “use.”
https://www.ctnewsjunkie.com/archives/entry/deep_eliminates_consumer_complaint_unit/
DEEP Eliminates Consumer Complaint Unit. by Christine ... “CSU staff are responding to an ever increasing number of calls to the DPUC over the last three years, due in large part to the economic ...
https://www.energizect.com/compare-energy-suppliers
Complaint Summary - ct.gov/pura. Some new offers recently posted to the Rate Board require the customer to qualify by meeting a minimum Load Factor Score. Learn more about these offers and your Load Factor Score. Compare Generation Offers on Connecticut's Rate Board
https://electricityplans.com/connecticut/pura-ct-public-utilities-regulatory-authority/
PURA, the State of Connecticut Public Utilities Regulatory Authority, is the regulatory agency that oversees the rates and services of electricity, natural gas, water and telecommunications companies, and manages franchises for the state’s cable television companies.
https://www.courant.com/business/hc-vrad-boxes.artjul16-story.html
A Granby man filed a complaint with the DPUC last year to oppose plans to install a box, but AT&T agreed to put it elsewhere before a ruling was made, an agency spokesman said.
https://ctlawhelp.org/en/energy-utility-problems-landlords
In some Connecticut towns, there is a Health District office, rather than an individual code enforcement office. For example, in a town like Ansonia, a tenant would call the Naugatuck Valley Health District office. Call either the Health District office or Code Enforcement and file a complaint.
http://www.ferc.gov/CalendarFiles/20110506120802-EL09-47-000.pdf
9. Setting forth similar allegations in their complaint, CT DPUC and CT OCC contended that Respondents entered into ICAP import contracts and accepted capacity payments but never intended to perform the obligations of capacity resources, even though such capacity payments require ICAP resources to provide energy when called
https://www.ctnewsjunkie.com/archives/entry/consumers_file_840_complaints_against_frontier/
Nearly one month after the conversion from AT&T to Frontier Communications, more than 840 Connecticut customers have filed written complaints with the state about the changeover.
http://www.phone.ct.gov/EmpByDept.aspx?deptid=DEP
AARRESTAD, Ansel O (860) 424-3349 : AARRESTAD, Peter J (860) 424-4171 : ABBOTT, Karen M. (860) 424-4038 : ABREU, Tatiana (860) 418-5919
https://liheapch.acf.hhs.gov/Disconnect/disconnect.htm
NOTE: These policies may not apply to all utilities in your state. In general, municipal utilities and rural electric cooperatives are not regulated and the policies do not apply to them. Check with your PUC/PSC contacts and/or websites below to see if the state policy applies to your utility and read the Consumer FAQs or Bill of Rights for more information.
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