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https://help.cbp.gov/s/complaints
My complaint is related to my experience arriving in or departing from the United States My complaint is related to my experience with a U.S. Customs and Border Protection Officer at an airport, seaport or land border port of entry My complaint is related to my experience with an agent while traveling through an interior U.S. Border Patrol Checkpoint My complaint is related to my experience at a general …
https://www.cbp.gov/faqs/what-formal-complaint-process
What is the formal complaint process? Upon receipt of the NORTF, a decision will be made to either dismiss or investigate the claim. If insufficient information is included in the formal complaint in order to determine what action to take on the allegations, the Complainant will be contacted and additional information will be requested.
https://www.cbp.gov/travel/customer-service/handle-complaints
U.S. Customs and Border Protection currently has in place four primary programs to address and respond to customer complaints and compliments. They are the Passenger Service Representatives, Comment Cards, CBP INFO Center, and a program where port directors and supervisors personally respond to telephone and verbal complaints.
https://www.quora.com/Where-can-I-complain-against-a-Customs-officer-superintendent-in-Bangalore-India-who-is-harassing-our-company-for-a-bribe-during-import-We-invoice-pay-the-import-duties-legally-The-Customs-staff-is-already-taking-money-for-clearance
Oct 28, 2017 · Also, a complaint can be made to CVC or the Commissioner of Customs who is incharge of that airport. You can complain to the Additional Commissioner or Commissioner of Customs. But before that, do try to build up a case. If you are confident that there is no lacuna in your documentation, just refuse the bribe.
https://www.cbp.gov/about/eeo-diversity/complaint-process
To file a complaint of discrimination, a person may use the DHS Formal Complaint Form, which will be provided if a NORTF is issued. Use of the DHS form is not required, but is recommended. However, if this form is not used, a complainant must provide sufficient information to identify the practices or polices that are being challenged as discriminatory and the bases for the challenge.
https://economictimes.indiatimes.com/news/economy/policy/now-officers-to-exclusively-handle-gst-customs-complaints/articleshow/71792232.cms
Oct 28, 2019 · Now, officers to exclusively handle GST, Customs complaints A nodal officer will be appointed in each CGST and Customs Commissionerate to sort out taxpayer grievances. The move would ensure an escalation point for taxpayers in case their grievances are …
https://www.cbp.gov/travel/customer-service
Oct 21, 2019 · Handling Traveler Complaints; Model Ports Program; Professionalism Service Managers; For Canadian Citizens and Mexican Nationals; For International Visitors; For Travel Industry Personnel; For U.S. Citizens/Lawful Permanent Residents; Pleasure Boats and Private Flyers; Preventing International Child Abduction; Search Authority; Trusted Traveler Programs
https://www.cbsa-asfc.gc.ca/contact/com-eng.html
Oct 10, 2019 · Service Standard 1: Feedback Mechanism – Complaints – Initial Contact. Service Description: Initial contact with the client is made in response to a complaint. The main purpose is to resolve the complaint at this stage. Service Standard: The CBSA will aim to contact the client within 14 calendar days after a written complaint is received.
https://www.cbp.gov/contact
Customs Mutual Agreements. World Customs Organization. Careers. Which Career is Right for You? Agriculture Specialist (AGS) Air and Marine Agent. Border Patrol Agent. CBP Officer. Careers for Women. Prepare to Apply. Background Investigation. Study Guides. FAQs about Applying. Outreach Programs. Hiring Persons with Disabilities. Retired ...
https://www.gov.uk/complain-about-hmrc
Contact HM Revenue and Customs (HMRC) as soon as possible to complain about their service, for example if there have been mistakes or unreasonable delays. This guide is also available in Welsh ...
https://www.customs.gov.hk/en/complaint_system/index.html
May 17, 2010 · The Customs and Excise Department has an efficient and impartial system to deal with different aspects of public complaints such as policies, procedures, service delivery standards and the conduct of staff members in the execution of their official duties.
https://www.indiabaggagerules.com/2008/01/registering-complaint-vigilance.html
Jan 16, 2008 · Registering a complaint : vigilance. The Directorate General of Vigilance is an attached office of the Central Board of Excise & Customs (CBEC) in the Department of Revenue, Ministry of Finance, Govt. of India. It is headed by the Director General of Vigilance who is also the Chief Vigilance Officer of the Central Board of Excise & Customs.
https://www.dhs.gov/how-do-i/provide-feedback-dhs
Aug 15, 2019 · The U.S. Department of Homeland Security has many avenues for the public to provide feedback and make complaints involving DHS employees or programs, alleged violations of civil rights and civil liberties, immigration filing, travel redress, and other types of grievances.
https://www.foxnews.com/us/complaint-us-border-and-customs-officers-abusing-residents
May 17, 2016 · The complaint, filed on behalf of 13 people, also said the officers have harassed border crossers with legal documents and threatened retaliation …
https://www.dhs.gov/sites/default/files/publications/dhs-complaint-avenues-guide_10-03-12_0.pdf
Oct 03, 2012 · For complaints about your experience while clearing customs and immigration, including concerns about the inspection process, facilities, and penalties assessed, contact the CBP INFO Center. An online complaint form is available at https://help.cbp.gov.
https://www.cbc.ca/news/canada/windsor/travellers-complain-cbsa-officers-rude-1.4809386
However, Jean-Pierre Fortin, the president of the Customs and Immigration Union, said the results of the complaints system show that only a tiny minority of cases are showing problems of officer ...
https://www.flyertalk.com/forum/checkpoints-borders-policy-debate/1684275-complaint-against-cbp-worthwhile-not.html
Checkpoints and Borders Policy Debate - Complaint against CBP - worthwhile or not? - I arrived at BOS last night - upon getting to the baggage claim I turned on my phone as I was waiting a call from my ride. My phone rang as I was walking to the desk where you show your Global Entry receipt. I answered - …
https://help.cbp.gov/s/?language=en_US
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https://www.dhs.gov/sites/default/files/publications/DHS%20Complaint%20Avenues%20Guide_April%202015.pdf
As an alternative to filing a complaint to the OIG, complaints involving U.S. Immigration and Customs Enforcement (ICE) or U.S. Customs and Border Protection (CBP) employees can be sent to …
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