Dental Complaints Procedure Scotland

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Dental complaints Scottish Dental
    NHS Dental Services. If you are unhappy with the quality of service you have received at your dentist, you should make a complaint to the dental practice concerned. The practice will have a complaints procedure, which you are entitled to see. If you do not wish to complain to the practice directly, you can approach the local Health Board.

How do I complain about my dental treatment? - NHS
    If you wish to make a complaint about the care or service provided by your dentist or dental surgery, contact the person responsible for the practice complaints procedure. Your dentist will …

Comments and complaints - Contact us - NHS Health Scotland
    NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.

NHS complaints in Scotland -
    Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.

Complain about a GP, pharmacy, dentist or hospital in ...
    Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.

    HANDLING COMPLAINTS SCOTLAND. 2 DENTAL A AL OMPLAS [email protected] HANDLING COMPLAINTS ... 3.0 Designing an in-house complaints procedure 3.1 General complaints handling standards and consistency ... 8.2 The Dental Complaints Service (DCS) …

NHS Scotland launches new complaints procedure
    The new NHS Scotland Complaints Handling Procedure places an emphasis on empowering all staff to resolve issues “on-the-spot” where they can. Primary Care service providers also have to make sure they record all complaints, even those resolved efficiently. Sara Dawson explores all the changes below

NHS dentist complaints - Citizens Advice
    Using the NHS complaints procedure. If your dentist isn't providing appropriate treatment on the NHS, you can use the NHS complaints procedure because the dentist is in breach of their NHS contract. The solution to the problem could be that the dentist is told to provide appropriate NHS treatment.

NHS complaints - Citizens Advice Scotland
    The NHS complaints procedure. The flowchart below explains the stages in the NHS procedure and how the NHS will deal with your complaint. Stage one: early resolution. The complaints procedure is the same for GPs, opticians, dentists, hospitals, and any other care given by the NHS. In all cases the focus is on early and local resolution where ...

Complaints Procedure - Shawlands Dental Care Dentist in ...
    Code of Practice for Patient Complaints In this practice we take complaints very seriously indeed and try to ensure that all our patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible. This procedure is based […]

Dental Complaints Service - General Dental Council
    Dental Complaints Service 37 Wimpole Street London W1G 8DQ Please read about What we can help with for further information about the role of the Dental Complaints Service. For other organisations that may be able to assist you, please visit our helpful links page.

How can I complain about a dentist? -
    If you're receiving dental treatment on the NHS. If an informal approach doesn't work, ask for a copy of the NHS complaints procedure. Every NHS dental practice must have one. You can get help from an NHS Complaints Advocate to support your formal complaint.

Complaints Procedure Clyde Munro Dental Group Keeping ...
    The SPSO is the final stage for complaints about public services in Scotland. This includes complaints about the NHS in Scotland. If you remain dissatisfied with an NHS Board or service provider (e.g. a dental practice) after its complaints process has concluded, you can ask the SPSO to look at your complaint. The SPSO cannot normally look at:

complaints handling Scottish Dental
    Jul 18, 2017 · The new NHSS Model Complaints Handling Procedure developed under the direction of the Scottish Public Services Ombudsman (SPSO) came into effect on 1 April 2017 for use by NHS Bodies and primary care service providers, including dentists.

Dental Shetland Complaints Procedure
    Complaints procedure. Dr David Lubbe BChD (Pret) [email protected] ... @dentalshetland2000 #shetland_dental ... THE HEALTH SERVICE COMMISSIONER FOR SCOTLAND. Ground Floor. 1 Athol Place. Edinburgh. EH3 8HP. OR. DENTAL COMPLAINTS SERVICE. The Lansdowne Building. 2 Lansdowne Road,

Complaints Procedure Bupa Dental Care UK
    Our complaints procedure. Bupa Dental Care; About us; ... Dental Complaints Service, 37 Wimpole Street, London, W1G 8DQ ... (HIS) Scotland. Healthcare Improvement Scotland is the regulator for independent healthcare services across Scotland and can accept complaints at any time from a complainant. Contact details are: Independent Healthcare ...

Complaints -
    If your complaint is not resolved to your satisfaction then please contact your local Health Board for NHS treatment or the Dental Complaints Service for treatment provided privately. If your complaint is about the Scottish Dental Practice Board then the full procedure for making a …

The NHS Scotland Complaints Handling Procedure's/NHS%20Model%20Complaints%20Handling%20Procedure%20-%203%20October%202016.pdf
    NHS Complaints Handling Procedure Page 1 of 62 Our Complaints Handling Procedure The Patient Rights (Scotland) Act 2011, together with supporting legislation, introduced the right to give feedback, make comments, raise concerns and to make complaints about NHS services.

Contact us NHS National Services Scotland
    Contact your local NHS health board (external link) Alternatively, NHS Inform (external link) deals with illnesses, tests, treatments, operations, and answers to commonly asked health questions. NHS 24 (external link) provides self-help information. Citizen's Advice Scotland deliver PASS - Patient Advice & Support Service. We also have some other useful links for patients.

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