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Dental Complaints Service 37 Wimpole Street London W1G 8DQ Please read about What we can help with for further information about the role of the Dental Complaints Service. For other organisations that may be able to assist you, please visit our helpful links page.
https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
You can also contact the Dental Complaints Service on 020 8253 0800 (Monday to Friday, 9am to 5pm) or visit its website for more information. Read the answers to more questions about dental health. Further information. What is the Patient Advice and Liaison Service (PALS)? How do I …
https://www.gdc-uk.org/raising-concerns/raising-concerns-about-dental-treatment/should-i-raise-a-concern/dental-complaints-service
The Dental Complaints Service (DCS) are a team of trained advisors who aim to help private dental patients and professionals settle complaints about private dental care fairly and efficiently. Funded by the GDC, the DCS provides a free and impartial service to mediate between patient and professional.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-dentist-complaints/
NHS dentist complaints. ... You can read their inspection reports on their website at www.cqc.org.uk. You can report concerns about a dental service to the CQC, for example, if you think a dental surgery isn’t keeping to the standards about cleanliness and cross-infection. But the CQC can’t usually investigate individual complaints.
https://www.dentalprotection.org/uk/articles/eng-complaints-handling
It is important to train all those in the dental team who might be involved with the complaints handling process. Untrained staff should then be instructed to direct all complaints speedily to the nearest trained complaints handler. Identifying complaints. Consider a proactive approach to identifying complaints.
https://www.which.co.uk/consumer-rights/advice/how-can-i-complain-about-a-dentist
All NHS and private dentists practicing in the UK should be registered with the GDC, as it regulates dental professionals across the UK. The GDC does not get involved in complaints that are being managed locally, does not resolve complaints and does not award compensation. You can visit their website if you want to report your dentist.
https://www.dentalfearcentral.org/forum/threads/dental-complaints-uk.3064/
Sep 07, 2019 · Making a complaint about a dentist and/or dental treatment (UK) If you feel that your dental treatment has not been satisfactory, or if you feel that a dentist behaved unprofessionally towards you, you should complain to the dental practice in the first instance.All dental practices are required to have their own query or complaints procedure.
https://www.gdc-uk.org/information-standards-guidance/standards-and-guidance/complaint-handling
Together with 28 organisations from across the dental sector, the GDC has developed a set of universal principles for handling complaints about dental professionals. The six core principles provide a simple template for best practice, helping professionals and patients to get the most from feedback and complaints, for the benefit of all.
https://contactus.gdc-uk.org/dcs/Complaint/PrivatePatients
We will also require you to authorise the dentist/dental care professional to disclose correspondence, dental records and radiographs relating to your complaint to the Dental Complaints Service (DCS). You can read more about this and your rights under data protection legislation in our privacy notice
https://www.england.nhs.uk/contact-us/complaint/
This is the organisation where you received the NHS service, for example your hospital, GP surgery or dental surgery. The commissioner. ... An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. ... Age UK may have advocates in your area.
https://www.nhsbsa.nhs.uk/information-patients/how-complain-about-your-dentist
Guide to handling complaints in Wales. Private dental treatment. If you have a complaint about privately provided treatment, your practice will have a complaints procedure. If you are not happy with the result, you can contact the dental complaints service.
https://www.unum.co.uk/complaints
For complaints about Unum Dental, please call 020 7480 7201 or email [email protected]. Our process. 1. Acknowledging your complaint For more complex cases, we may not be able to resolve your complaint immediately. If not, we will write to you confirming we have received your complaint within 5 working days of its arrival. 2. Updates
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
“I give permission for my complaint to be shared with (insert name of GP / dental surgery etc.) in order for NHS England to carry out an investigation.” Removable Media. Please do not post removable media to NHS England, for example CDs, DVDs, SD cards and memory sticks.
https://dcs.gdc-uk.org/patients/what-we-can-help-with
What we can help with. if you have a complaint about the private service or treatment received in the UK, but have been unable to resolve this with the dental professional, we may be able to help.
https://www.theddu.com/guidance-and-advice/journals/april-2013/complaints-about-ill-fitting-dentures
The patient complained about the standard of care provided by the first dentist and demanded a refund. By then the dentist had joined another practice and was not aware the patient was unhappy until a few weeks later, when he heard from the Complaints Manager at his former practice.
https://www.dentalprotection.org/docs/librariesprovider4/dental-advice-booklets/dental-advice-booklet-complaints-handling-england.pdf
outcome. In the UK, the NHS has created a complaints system (available free of charge) for patients who are dissatisfied with NHS treatment. In addition the Dental Complaints Service can assist private dental patients and dental professionals resolve complaints about private dental services (dentalcomplaints.org.uk).
https://finestdental.co.uk/complaints-procedure
Dental Complaints Service – the Dental Complaints Service can impartially assist you with a complaint regarding private dental treatment.Further information can be found on their website – www.dentalcomplaints.org.uk – 020 8253 0800 – 37 Wimpole Street, London, W1G 8DQ.
http://www.dentalinsurancecare.com/dentist-complaint.html
Dental complaints services aim to address all issues experienced by patients when they seek dental treatments. There is a certain procedure followed by dental complaints services in dentist complaints services. These services often recommend that the patient first utilize the complaints procedures of the dentist he or she visited.
https://www.apollinetraining.co.uk/product/complaints-handling/
The UK General Dental Council defines a complaint as any written or spoken expression of dissatisfaction about a dental service or treatment, whether justified or not. This course looks at what complaints are, why patients complain, their expectations, handling complaints and the GDC, and explores the practical aspects of dealing with complaints.
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