Dental Surgery Complaints Policy

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Complaints Policy — My Dental Surgery

    https://www.mydentist4u.com/policies
    Our complaints managers are Shamir Mehta at 371 Kenton Road Surgery and Thushianthy Sucindran at 434 Pinner Road Surgery. If a patient complains on the telephone or at the reception desk, we will listen to their complaint and offer to refer him or her to the Complaints Manager immediately.

Complaints Policy Sawbridgeworth Dental Surgery

    http://www.sawbridgeworthdental.com/complaints-policy
    8. Proper and comprehensive records are kept of any complaint received. 9. If patients are not satisfied with the result of our procedure then a complaint may be made to: The Dental Complaints Service, The Lansdowne Building, 2 Lansdowne Road, Croydon, Greater London CR9 2ER (Telephone: 08456 120 540) for complaints about private treatment

Draft Complaints Policy - DENTAL PROTECTION

    https://www.dentalprotection.org/south-africa/publications-resources/complaints-handling/draft-complaints-policy
    If a complaint is about any aspect of clinical care, it will normally be referred to the dentist. We will acknowledge the patient’s complaint in writing and enclose a copy of this complaints policy as soon as possible, normally within five working days. We will seek to investigate the complaint and respond within a reasonable time period.

Complaints Policy - Fourways Dental Surgery

    https://fourwaysdentalsurgery.co.uk/complaints-policy/
    Fourways Dental Surgery Complaints handling policy (private treatment) Code of practice for patient complaints In this practice we take complaints very seriously and try to ensure that all our patients are pleased with their experience of our service.

Complaints Policy Letchworth Dental Surgery

    http://www.letchworthdentalsurgery.com/complaints-policy
    Complaints Policy In this practice we take complaints very seriously and try to ensure that all our patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible.

Complaints handling policy - NHS - raidentalsurgery.co.uk

    https://www.raidentalsurgery.co.uk/wp-content/uploads/2018/06/Complaints-handling-policy.pdf
    Complaints handling policy Rai Dental Surgery Code of practice for complaints In this practice, we take complaints seriously to ensure that our service meets expectations. All complaints are dealt with courteously and promptly to resolved the matter as quickly as possible. Our aim is to react to complaints and learn from every mistake that we make.

St Cuthberts Dental Surgery Complaints Policy - St ...

    https://www.stcuthbertsdentalsurgery.co.uk/complaints-policy/
    St Cuthberts Dental Surgery Complaints Policy. Patient Complaints. Here at St Cuthberts Dental Surgery we are committed to offer high standards of care and service to our patients. If we have failed to meet their expectations we will make best endeavours to deal with any dissatisfaction promptly and courteously and learn from our mistakes.

How do I complain about my dental treatment? - NHS

    https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
    Contact the dental surgery's practice manager with details of your complaint. You can complain in writing, by email or by speaking to someone. Your complaint must be made within 12 months of receiving treatment. If you would rather not go directly to the practice, you can contact NHS England, which is responsible for NHS dental services.

Complaints Policy – Wells Road Dental Surgery

    https://www.wellsroaddental.co.uk/complaints-policy/
    Complaints Policy At Wells Road Dental Surgery we take complaints very seriously indeed and try to ensure that all patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible.

Patient Complaints Policy High Street Dental Care

    https://www.highstdentalcare.co.uk/patient-complaints-policy
    That’s why we always welcome your feedback, comments, suggestions and complaints. If you are dissatisfied with our response to a complaint you can take it further, please see the contacts below. Contacts. For private dental treatment you can contact the GDC private dental complaints by calling 020 8253 0800 or visiting www.dentalcomplaints.org.uk

Contact Us / Fee Guide / Complaints Policy - Woodbury Park ...

    https://woodburyparkdentalsurgery.com/contact-us/
    Woodbury Park Dental Surgery Complaints Policy At Woodbury Park Dental Surgery we like to monitor our service to our patients. As part of this monitoring we need to understand any concerns or problems our patients might encounter.

Complaint handling - General Dental Council

    https://www.gdc-uk.org/information-standards-guidance/standards-and-guidance/complaint-handling
    Together with 28 organisations from across the dental sector, the GDC has developed a set of universal principles for handling complaints about dental professionals. The six core principles provide a simple template for best practice, helping professionals and patients to get the most from feedback and complaints, for the benefit of all.

Complaints Procedure - Thornhill Dental Surgery

    https://www.terrificsmiles.co.uk/complaints-procedure/
    Dental Complaints Service (DCS). The DCS provides a free and impartial service to help private dental patients and dental professionals to settle complaints about private dental care fairly and efficiently. The DCS can deal with the complaint if the patient would like an apology, a refund or a contribution to the cost of further treatment.

How do I feedback or make a complaint about an NHS service?

    https://www.england.nhs.uk/contact-us/complaint/
    An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care.

Practice policies Dentist Sloane Square and Chelsea

    https://dental-implants.co.uk/practice-policies/
    Written Complaints: Written complaints, whether in a letter or an email, will be passed immediately to the Practice Director for her to deal with. Complaints relating to clinical care or associated charges will usually be referred to the dentist unless the patient does not want this to happen.

NHS England » Dental policies and procedures

    https://www.england.nhs.uk/primary-care/dentistry/dental-commissioning/dental-policies-and-procedures/
    Dental policies and procedures NHS England is responsible for commissioning high quality primary care services for the population of England. NHS England’s commissioning policy is to move towards more place based, clinically led commissioning and is sharing or delegating commissioning of primary medical care services to CCGs.

Complaints handling policy (NHS treatment) - Basin Road ...

    https://basinroaddentalsurgery.co.uk/complaints-handling-policy-nhs-treatment/
    Basin Road Dental Surgery Code of practice for patient complaints In this practice we take complaints very seriously and try to ensure that all our patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible.



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