Department Education Queensland Complaints

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Complaints, enquiries and feedback Education and ...

    https://www.qld.gov.au/education/schools/information/contact/complaint
    Sep 04, 2018 · Information will not be distributed to any third parties unless authorised or required by law. For more information, view the Queensland Government's privacy page. Employee misconduct. The Conduct and Complaints team within Integrity and Employee Relations manages complaints about misconduct against employees of the Department of Education.

Contact us - Education

    https://education.qld.gov.au/contact-us
    Sep 11, 2019 · General enquiries, complaints and feedback for human resources, payroll, early childhood education and care, schools, creative generation, right to …

Compliments and customer complaints

    https://qed.qld.gov.au/contact/customer-compliments-complaints
    complaints involving human rights issues will take up to 45 business days. For complaints involving a school or education provider, working days means school days in a school term. Review. If you are dissatisfied with the outcome or handling of your customer complaint, you can ask for your complaint to be reviewed by the department.

Complaints - Education

    https://education.qld.gov.au/curriculum/school-curriculum/animals-in-education/complaints
    Aug 16, 2019 · Animal welfare complaints reported to Biosecurity Queensland or RSPCA Queensland will result in an investigation by their investigators who will determine what further action is required. Schools are required to refer complaints which relate to activities that would normally require QSAEC approval to QSAEC for investigation using the Animal use ...

Complaints and feedback Education and ... - Queensland

    https://www.qld.gov.au/education/international/qualifications/complaints
    Apr 21, 2017 · The Department of Education Complaints Management procedure applies to complaints about Queensland Government schools and the services provided to students through them. Students studying at a Queensland Government school on an individual student visa can also follow the Education Queensland International complaints and appeals process.

State schools - Queensland Ombudsman

    https://www.ombudsman.qld.gov.au/how-to-complain/the-complaints-process/common-complaints/state-schools
    State schools. If you have a complaint about a state school, try and resolve the issue using the Education Queensland complaints process before contacting us.. What we can do. If you haven’t been able to resolve your complaint with Education Queensland, you can make your complaint to us.. We can also take complaints about Grammar schools as defined under the Grammar Schools Act 2016.

Customer complaints management - ppr.det.qld.gov.au

    http://ppr.det.qld.gov.au/corp/governance/Pages/Customer-complaints-management.aspx
    For customers who wish to make a customer complaint, please: • complete the form on the Queensland Government – complaints and compliments webpage • call 13QGOV (13 74 68) within Australia • call +61 7 3328 4811 (+10 hours UTC) for international callers • visiting one of QGov’s counters. For departmental staff who would like more information about the framework, policy or ...

Complaints - Early Childhood Education and Care

    https://earlychildhood.qld.gov.au/contact-us/complaints
    What if I have more questions about the department's complaints management process? . Accessing information the department holds. A parent, educator, staff member or other member of the public may request access to documents held by the government in relation to an early childhood education and care service. ... (Department of Education ...

Queensland Department of Education: A seamless enterprise ...

    https://www.pega.com/customers/queensland-department-education-platform
    "The new Customer Complaints Management System (CCMS) provides a comprehensive, enterprise solution for collecting, storing, and analyzing customer complaints. The new system, developed with the Pega Government Platform™ (PGP), provides the Queensland Department of Education with a modern, easy-to-use system that can be expanded in the future."

Complaints and compliments Queensland Government

    https://www.complaints.services.qld.gov.au/
    Feb 07, 2018 · Complaints and compliments. Your feedback helps the Queensland Government deliver quality services. Online feedback form * I would like to ...

Publication scheme - Department of Education and Training

    https://qed.qld.gov.au/about-us/rti/publication-scheme
    Dec 18, 2017 · Complaints. You have the right to complain if information identified in our publication scheme is not available. We value your comments and any feedback you provide will be used to make improvements to our Publication Scheme. You can contact us on 13 74 68 at any time to provide feedback. ... (Department of Education) Queensland Government

Queensland Department of Education - Home Facebook

    https://www.facebook.com/QueenslandDepartmentofEducation/
    Queensland Department of Education. 127K likes. This page is monitored between 9am and 5pm AEST (excluding weekends and public holidays in Brisbane).Followers: 128K

Customer complaints management framework

    http://ppr.det.qld.gov.au/pif/policies/Documents/Customer-Complaints-Management-Framework.pdf
    The Department of Education welcomes feedback from its customers. ... • complaints under the Education and Care Services Act 2013 ... as the Queensland Ombudsman or Queensland Human Rights Commission, to review the department’s handling of their customer

Customer complaints - Department of Education - Datasets ...

    https://www.data.qld.gov.au/dataset/customer-complaints-department-of-education-and-training
    Details of the department's customer complaints under s219A of the Public... 2017-18 Customer complaints - Department of Education API XLSX Popular. Details of the departments performance against the measures identified in... 2016-17 Customer complaints - Department of …

Complaints about schools - Department of Education and Skills

    https://www.education.ie/en/Parents/Information/Complaints-Bullying-Child-Protection-Discrimination/Complaints-about-schools.html
    Complaints, Bullying, Child Protection, Discrimination. Complaints about schools; Parental Complaints; It is natural that a parent or guardian may from time to time have questions and concerns about their child’s experience in their school. This information aims to answer the questions commonly asked by parents. ... Department of Education ...

Complaints and appeals - Education Queensland International

    https://eqi.com.au/for-students/policies-procedures/complaints-appeals
    Jan 24, 2020 · Education Queensland International - Complaints & appeals process. You will find our Complaints Policy and Appeals Policy outlined in the Standard terms and conditions.. You should always try to resolve dissatisfaction with your school in the first instance.

You have a complaint about a private education or training ...

    https://www.ombudsman.qld.gov.au/how-to-complain/make-a-complaint/out-of-jurisdiction-categories/private-education-and-training-providers
    You have a complaint about a private education or training provider... We cannot help you with your complaint but there is another organisation that may be able to help you.

Complaints about teacher behaviour in Qld QCT

    https://www.qct.edu.au/standards-and-conduct/complaints-against-teachers
    Complaints against teachers Many concerns about a teacher can be resolved by discussing them directly with the teacher and/or with the teacher’s supervisor or employer (for example Education Queensland or another employing authority).

Complaints - Department of Education

    https://www.education.wa.edu.au/complaints
    We deliver high quality education and education services to all Western Australians through public schools, residential colleges, Schools of the Air, education regional offices and central services. If you have a complaint regarding our services or staff, we welcome your feedback.



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