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https://uk.trustpilot.com/review/www.dfs.co.uk
Complained to DFS about the condition of the sofas so they sent someone round to have a look. It works out that someone had left out the rails in the arms so they have to order some in and repair them and also pad the seats out.
https://www.thecomplainingcow.co.uk/how-to-complain-to-dfs-and-gain-redress/
Jul 01, 2019 · DFS complaint resolved to the full satisfaction of the customer Within 24 hours the head of DFS Group Customer Services telephoned, apologised most profusely and confirmed her sofas would be collected. Lorraine received a full refund of £2225. More help for complaining effectively about furniture.
https://www.reviews.co.uk/company-reviews/store/DFS
“ the sofa and chairs i brought in dfs are 1year old and only fit for the tip. £26oo. down the drain. something was done to on chair but even that made no difference.dfs could not care less.never again DFS ”1.7/5(222)
https://uk.trustpilot.com/review/www.dfs.com
Bought top of the range italian calf leather sofas cost 4k, within 2 years the seats had sagged , DFS said they couldent get a replacement and sent somone out to put new foam in , 6 month later worse than ever . the leathers paper thin and started to produce small tears Poor quality product which ahs just left me felt ripped off . forget their guarantees and sales pitches once they have your money they really …
https://www.trustpilot.com/review/www.dfs.co.uk
All my sofas have been from DFS so I persuaded her to visit. From the moment we went into store we were made to feel welcome without the overbearing sales pitch she gets from other stores. The sales person was so patient, always asked if he could suggest sofas rather than pushing a particular one.
https://www.mumsnet.com/Talk/relationships/157710-so-furious-with-dfs-any-body-know-my-consumer-rights
Unless you are one of several hundred complainants with the same complaint, DFS know that Watchdog, or any other newspaper, are unlikely to even cover the story. I know that you're furious, and understandably so, but generally the best way to get good customer service is to be calm, and give DFS a chance to sort out the problem.
https://www.dfs.co.uk/content/customer-testimonials
Customer hub. We love hearing from you to see how DFS made you more comfortable. Our customer hub contains honest reviews, real life testimonials and a look at how other people styled their furniture …
https://www.dfs.co.uk/content/faqs
From information on the fabric and material of our sofas to anything related to your order, payment and delivery, we are here to answer any question related to your sofa purchase. ContactFaqPage at DFS
https://www.resolver.co.uk/companies/dfs-complaints/contact-details
How to complain about DFS customer service. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue.
https://www.dfs.co.uk/content/contact-us
@dfs sofas in real homes. View gallery. Sofa Care protection. Find out more. Trustpilot reviews. Read reviews. 4 years interest free. Find out more. Corner Sofas. Corner Sofas. ... Broken furniture or complaint, contact your local store. Find my nearest service team. Reset Search. If you are not completely satisfied with our stores response ...
https://www.bbc.co.uk/programmes/articles/r5pvRcspQH8jjJ5JJpNkvq/dfs-sales-tactics
DFS sales tactics. DFS is one of the biggest sofa retailers in the UK and their sales have risen. But not everyone at the company is happy with how DFS sometimes sell extras to customers. We heard from a former DFS employee who told us that he was unhappy at the way some staff members were selling added extras to customers,...
DFS sofas come in fabric and leather. Choose from a great range of sofa beds, leather sofas, corner sofas, corner sofa beds and more household furniture
https://www.reviewcentre.com/reviews13225.html
Yes 365 days from our first complaint to our sofas being returned and getting a FULL refund. DFS tried every trick in the book, but with the help and a visit from an independent furniture ombudsman, DFS finally had to admit they were wrong and our sofas were not fit for purpose. 7-4-17.1.7/5(865)
https://uk.trustpilot.com/review/www.dfs.co.uk?page=19
I received excellent customer service from the DFS sales person who I discussed the sofa with. The Sofa took around 4/5 weeks to be made and delivered. I was kept informed at all times. I have now received the sofa, delivered on time by two friendly delivery drivers who kept me informed of the time of arrival.
https://www.trustpilot.com/review/www.dfs.com
We bought two sofas from DFS last… We bought two sofas from DFS last December 2018. One of the sofas collapsed completely and the sofa dragged off the floor when we used the recliner. After 3 visits from staff. The manager of DFS Stevenage agreed to exchange the sofas. We had to buy a more expensive set of furniture. 2x recliners and 1 sofa.
https://www.resolver.co.uk/companies/dfs-complaints
DFS complaints If you are having problems with DFS and would like to either find out your rights, who to contact or make a complaint then use Resolver to make the process simpler.
https://www.reviewcentre.com/furniture_and_home_shops/dfs_-_wwwdfscouk-review_11476540
Feb 17, 2018 · Read 258Coleman's review of the DFS - www.dfs.co.uk, 33 of 865 DFS - www.dfs.co.uk reviews, & compare with other Furniture & Home Shops at Review Centre1/5
https://www.trustpilot.com/review/www.dfs.co.uk?page=98
DFS Furniture has 5 stars! Check out what 42,694 people have written so far, and share your own experience. 42,694 people have already reviewed DFS Furniture. Read …
https://uk.trustpilot.com/review/www.dfs.co.uk?page=2
A great time at DFS Cannock. We were free to wander without being "hounded" by over zealous salespeople,and we made our choice with minimum help from DFS staff.We were made aware that help was near at hand should we need it.The orderering procedure was quick and painless.The tracking system is superb,and we await delivery of our new sofa in the spring.Overall,a superb store,superb …
https://www.dfs.co.uk/sophia/sopk3asoi
reviews. Read reviews. 4 years interest free. Find out more. Corner Sofas. Corner Sofas. Corners buying guide. Find out more. Design your space. Find out more. @dfs sofas ... Eaziglide, move your sofa with ease. With DFS Eaziglide technology, you can simply slide your sofa out of the way. Removable arms for ease of delivery.
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