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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
You have the right to make a complaint about any aspect of NHS care, treatment or service, and this is firmly written into the NHS Constitution. The information on this page will guide you through the NHS complaints arrangements, as well as the core requirements for NHS complaints handling laid out in …
https://www.nhsdirect.net/nhs-complaints/
NHS Direct – You can make a complaint about any aspect of the NHS using the NHS complaints procedure. To make an NHS complaint, you need to be a patient or a former patient of the medical practitioner. You can also complain on behalf of somebody else, but the practice or hospital must agree that you a suitable representative of that person.
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
For public health services complaints, contact the Local Government Ombudsman.. The NHS Constitution sets out your rights as a patient, and explains the …Author: Department of Health And Social Care
https://www.nhs.uk/using-the-nhs/nhs-services/urgent-and-emergency-care/nhs-111/
The NHS 111 phone service is locally-commissioned to a national NHS standard. Different providers run the service in each area. NHS England has details on how to give feedback about the phone service in your area. To make a formal complaint about NHS 111, follow the NHS complaints procedure
https://www.england.nhs.uk/contact-us/complaint/
An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?
https://sbuhb.nhs.wales/about-us/complaints-feedback/complaints/
Complaints by private patients: Private patient complaints can be sent to the SB Complaints inbox alternatively, complainants can be sent direct to the Chief Executive by letter. On receipt the complaint will be reviewed and the appropriate action taken. The complainant will be informed of the action.
https://www.nidirect.gov.uk/articles/raising-concern-or-making-complaint-about-health-services
If you are unhappy with the treatment you receive from the health and social care service in Northern Ireland, the quality of care provided by a nursing home or treatment you have paid for at a private clinic, you have the right to raise a concern or raise a complaint.
https://www.nhsdirect.wales.nhs.uk/complaints
NHS Direct Wales - How to complain. From 1st April 2011, the way in which NHS organisations in Wales dealt with complaints, claims and incidents (collectively known as concerns) changed.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.england.nhs.uk/contact-us/
Primary care providers and other NHS organisations can find regional contact details on the NHS England regional team pages. Corporate enquiries: please phone the NHS England switchboard on 0113 825 0000. Please do not send removable media to the Customer Contact Centre, for example CDs, DVDs, SD cards and memory sticks.
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
If this does not help, or you do not want to speak to the staff, you can contact the health board or trust’s concerns team. If you have a concern about services that you have received from your General Practitioner (GP), Dentist, Pharmacist or Optician you should normally ask the practice to look into it for you, but if you prefer, you can ask your health board to do so.
https://www.nhsdirect.net/the-nhs/
NHS Direct – Healthcare is something that all of us will need at some point in our lives and within the UK there are two ways of going about getting the treatment that you need. You have a choice between using the state run service in the form of the NHS or you can opt to have your treatment and assessments done within the private sector.
NHS 24 - Scotland's national telehealth and telecare organisation. We're one of Scotland's 7 special health boards. Find out about how we're run, our values and our performance.
http://www.nhsdirectclaim.co.uk/complaints/
The firm will ensure that any complaints received by you will be passed to Andrew Doyle immediately for resolution. Complaints are to be resolved within 30 days. Appeals on the handling of complaints are to be resolved within 30 days.
https://www.politics.co.uk/reference/nhs-direct
NHS Direct is a nurse-led telephone information service, which provides basic healthcare advice to callers and directs those with more serious complaints to the appropriate part of the wider NHS. It is accessible 24 hours a day, seven days a week, and is one of …
https://digital.nhs.uk/news-and-events/news-archive/2017-news-archive/number-of-written-complaints-about-nhs-increases-4-9-per-cent
Sep 14, 2017 · *NHS Digital 1 must be quoted as the source of these figures *Regional data are available within this report 14 September 2017 There were 208,400 written complaints received by the NHS during 2016/17 2 - up 4.9 per cent on the previous year, NHS Digital figures released today show.. The figures mean on average 571 written complaints were made every day.
http://www.wales.nhs.uk/documents/complaints-leaflet-e.pdf
you do not want to do this, you can contact the complaints manager in the NHS Trust (if your complaint is about hospital or community services) or the Local Health Board (if your complaint is about general practitioners or dentists, pharmacists or opticians). NHS Direct Wales can give you contact details.
http://news.bbc.co.uk/2/hi/health/6599831.stm
Apr 29, 2007 · NHS Direct complaints rise by 50% ... Complaints about helpline NHS Direct have risen by 50% since the end of 2006 as it struggles to answer calls and offer speedy advice, its figures show. In March the 24-hour health helpline had 1.89 complaints for every 10,000 calls - over twice the target level - after four successive monthly rises. ...
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