Disability Complaints Service Nsw

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Complaints about community services - NSW Ombudsman

    https://www.ombo.nsw.gov.au/what-we-do/our-work/community-services/complaints-about-community-and-disability-services
    CS CRAMA also says that the best interests of the service receiver must be the paramount consideration, and that services are to deal with complaints fairly, informally, and quickly, and at a place that is convenient to the complainant. What services can you complain about? We handle complaints about most community services in NSW, including:

Complaints about NSW disability services at highest level ...

    https://www.theguardian.com/australia-news/2017/nov/04/complaints-about-nsw-disability-services-at-highest-level-in-a-decade
    Nov 03, 2017 · Reports of mistreatment, assault and neglect in the New South Wales disability sector spiked last year, while complaints about disability services reached their highest level in more than a …Author: Christopher Knaus

Ageing and Disability Direct Complaints Family ...

    https://www.facs.nsw.gov.au/inclusion/disability/ageing-disability-complaints
    Ageing and Disability Direct Complaints Policy and Guidelines The Policy and Guidelines are designed to ensure that complaints received by DCJ are treated in a fair and just manner and managed and finalised with an outcome in line with legislation, other DCJ policies and service commitments.

Systemic work - NSW Ombudsman

    https://www.ombo.nsw.gov.au/what-we-do/our-work/community-services/disability-services
    Since 2015, FACS and the NSW Ombudsman have used an Integrated Governance Framework (IGF) to track FACS’s progress towards implementing systemic reforms and addressing discrete practice issues identified through the Ombudsman’s oversight. Over 25 discrete issues have since been addressed, with work continuing on a further 13 issues.

Customer complaints Service NSW

    https://www.service.nsw.gov.au/contact-us/customer-complaints
    Submitting a complaint You can submit a complaint or provide feedback by using one of the following methods: Via the online feedback form Email [email protected] Phone 13 77 88 In person at any Service NSW Service Centre Write to: Customer Resolution Coordinator GPO Box 7057 Sydney NSW 2001 Complaints about our services Service NSW is committed to providing excellent customer service …

How to make a complaint about a provider NDIS Quality ...

    https://www.ndiscommission.gov.au/about/complaints
    How to make a complaint about a provider. People with disability have the right to complain about the services they receive. Most NDIS providers do their best to provide quality supports and services to people with disability, but issues can occur.

how to make a complaint - Carers NSW

    https://www.carersnsw.org.au/Assets/Files/HowtoMakeComplaint.pdf
    which aims to facilitate effective resolution of complaints. The Disability Complaints Service will provide support to the person with the disability to use the service as well as monitor the progress of the complaint. Disability Complaints Service PO Box 666, Strawberry Hills NSW 2012

Making a complaint - Adults with a newly acquired disability

    https://www.health.nsw.gov.au/disability/ndis/adults/Pages/complaints.aspx
    If you are unhappy with the NDIS or a service provider, there are people you can speak to. The NDIS Quality and Safeguards Commission and NSW Government share responsibility for quality and safeguarding of disability services in NSW.

Disability Complaints Service - Assistive Technology Australia

    https://at-aust.org/items/4563
    The Disability Complaints Service is run by People with Disabilities NSW and helps people with a disability who wish to make a complaint about their rights being infringed. It is available to any person living in NSW who has a disability, or any person wishing to make a complaint on behalf of a person with a disability. All information about the complaint is kept confidential.

Ageing, Disability and Home Care NSW - Wikipedia

    https://en.wikipedia.org/wiki/Ageing,_Disability_and_Home_Care_NSW
    Ageing, Disability and Home Care NSW (ADHC) is a division of the Department of Family and Community Services in the Government of New South Wales that is responsible for the provision of services to older people, people with a disability, and their families and carers in the state of New South Wales, Australia.Headquarters: Sydney

Home Service NSW

    https://www.service.nsw.gov.au/
    The NSW Government is coordinating the clean-up of residential and commercial properties, insured and uninsured, that have been impacted by bushfire this season. Regional seniors travel card Provides eligible seniors living in regional, rural and remote areas of NSW with a $250 prepaid card.

Disability and inclusion Family & Community Services

    https://www.facs.nsw.gov.au/inclusion/disability
    The NSW Government will establish an Ageing and Disability Commissioner from 1 July 2019, to better protect adults with disability and older people from abuse Disability Inclusion Plan The plan is the NSW Government’s commitment to identifying and breaking down the …

National Standards for Disability Services Department of ...

    https://www.dss.gov.au/our-responsibilities/disability-and-carers/standards-and-quality-assurance/national-standards-for-disability-services
    Dec 01, 2013 · These are considered critical under the National Disability Insurance Scheme. The Australian Government adopted the standards for its employment and advocacy services for people with disability from 1 January 2014 for employment service providers, and from 1 July 2014 for advocacy agencies funded under the National Disability Advocacy Program.

Making a complaint - Disability Services Commissioner

    https://www.odsc.vic.gov.au/making-a-complaint/
    If you are unhappy with the disability service provided by your regulated Victorian disability service provider, you can talk to us. You can make an enquiry, ask for information, receive coaching on how to talk to your service provider or make a complaint.

Feedback and complaints NDIS

    https://www.ndis.gov.au/contact/feedback-and-complaints
    Aug 02, 2019 · Complaints can be resolved in many different ways and the officer who is handling your complaint can provide you with information about how similar complaints have been resolved. If you are dissatisfied with the outcome of your complaint you can ask for a supervisor or manager to review your complaint and how it was handled.

Making a complaint - Children and young people with a ...

    https://www.health.nsw.gov.au/disability/ndis/paediatric/Pages/complaints.aspx
    If you are unhappy with the NDIS or a service provider, there are people you can speak to. The NDIS Quality and Safeguards Commission and NSW Government share responsibility for quality and safeguarding of disability services in NSW.

Contact us - Department of Education

    https://education.nsw.gov.au/teaching-and-learning/disability-learning-and-support/contact-us
    National Relay Service. The National Relay Service is an Australia-wide phone service for people who are deaf or have a hearing or speech impairment. Complaints, compliments and suggestions. A guide for parents, carers and students when making a complaint, compliment or suggestion.

Support Service Information - Ageing & Disability Commission

    https://www.ageingdisabilitycommission.nsw.gov.au/community-information/information-about-support-services
    Services to help you raise complaints about the quality of care in aged care or across the NSW healthcare system. Aged Care Complaints – My Aged Care 1800 200 422. A free service available to anyone to raise concerns about the quality of care or services for aged care that are subsidised by the Australian Government; Healthcare Complaints ...

SA.GOV.AU - Disability-related complaints and feedback

    https://www.sa.gov.au/topics/care-and-support/disability/complaints
    The Department of Human Services client feedback page allows you to provide online feedback or make a complaint about disability-related services. The National Disability Complaints Resolution and Referral Service (CRRS) is an independent body that helps resolve complaints about Commonwealth-funded disability employment and advocacy services.



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