Dudley Nhs Trust Complaints

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Advice, complaints and compliments - The Dudley Group NHS ...

    http://www.dgft.nhs.uk/patients-and-visitors/advice-complaints-and-compliments/
    Writing to either the Complaints Department or Chief Executive at: Russells Hall Hospital, Dudley West Midlands, DY1 2HQ; Emailing the department directly at [email protected]; Calling the Complaints Department on 01384 321035 where a member of the team will talk to you

Contact us - The Dudley Group NHS Foundation Trust

    http://www.dgft.nhs.uk/about-us/contact-us/

NHS Jobs - Complaints Co-ordinator (divisional)

    https://www.jobs.nhs.uk/xi/vacancy/?vac_ref=915910510
    An exciting opportunity has arisen to work as Divisional Complaints Co-ordinators within the Patient Experience Team at The Dudley Group NHS Foundation Trust. The successful applicant will develop a close working relationship with the assigned division and across the Trust to ensure an efficient complaints and patient experience service is ...Work Location: Russells Hall Hospital, Dudley, DY1 2HQ

How to complain to the NHS - NHS - The NHS website - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

Making a complaint Sandwell and West Birmingham NHS Trust

    https://www.swbh.nhs.uk/patients-visitors/compliments-and-complaints/making-a-complaint/
    Anyone who is receiving, or has received, NHS treatment or services can complain. You can complain for yourself, on behalf of a friend or a relative, but you must have their permission. If the patient is deceased, young or very ill then you need consent from their next of kin.

NHS Jobs - Complaints Administrator

    https://www.jobs.nhs.uk/xi/vacancy/?vac_ref=915961550
    For further information please contact Lara Fullwood, complaints and PALS manager on telephone 01384 321035. By applying for this post you are agreeing to the Dudley Group NHS Foundation Trust transferring the information contained in your application to its preferred applicant management system. All subsequent information regarding your ...

Dudley and Walsall – Mental Health Partnership » Contact Us

    http://www.dwmh.nhs.uk/contact/contact-us/
    Complaints, concerns and compliments. Media enquiries/Freedom of Information (FOI) Share your story. In a crisis? Trust Headquarters. Our Trust Headquarters are based at Trafalgar House, Dudley. You can contact us using the following methods: Trafalgar House, 47 – 49 King Street, Dudley,

NHS England » How do I feedback or make a complaint about ...

    https://www.england.nhs.uk/contact-us/complaint/
    If you are thinking about making a complaint it is important to know that you have access to local advocacy to help you make your complaint and provide support throughout the complaints process. An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you.

Job vacancy: Complaints Administrator, The Dudley Group ...

    http://jobs.dudleygroup.nhs.uk/job/UK/Birmingham_Black_Country/Dudley/The_Dudley_Group_NHS_Foundation_Trust/Administration/Administration-v2273924
    An exciting opportunity has arisen to work as a Complaints Administrator within the Patient Experience Team at The Dudley Group NHS Foundation Trust. ... At the Dudley Group our patients and staff are at the heart of all that we do to offer a high quality patient experience in a caring and supportive environment. ... Our Trust gives its staff a ...

Reviews - NHS

    https://www.nhs.uk/Services/Trusts/ReviewsAndRatings/DefaultView.aspx?id=2180
    Jan 25, 2020 · Review titled The Dudley Group NHS Foundation Trust . Replied on 30 January 2020. Thank you for taking the time to share your experience. We are delighted to hear that you received such good care and treatment.

Which West Midlands NHS Trust is the most complained about ...

    https://www.expressandstar.com/news/local-hubs/2017/09/19/which-west-midlands-nhs-trust-is-the-most-complained-about/
    Sep 19, 2017 · Which West Midlands NHS Trust is the most complained about? ... It was followed by The Dudley Group NHS Foundation Trust, which had 296 complaints, then …

The Dudley Group NHS Foundation Trust Complaints Email ...

    https://www.resolver.co.uk/companies/the-dudley-group-nhs-foundation-trust-complaints/contact-details
    How to complain about The Dudley Group NHS Foundation Trust customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.

Advocacy - Dudley

    https://www.dudley.gov.uk/residents/care-and-health/adult-health-social-care/request-an-assessment/advocacy/nhs-complaints-advocacy/
    Please note: There is no direct or self-referral to our providers of Care Act, IMHA or IMCA advocacy. Referrals must be made either by the Access to Social Care team, social worker or a member of the Mental Health Trust. You can however contact our NHS Complaints Advocacy provider directly.

learning from complaints why patient ... - NHS Confederation

    https://www.nhsconfed.org/blog/2018/01/learning-from-complaints-why-patient-involvement-matters
    The Psychiatric Teaching Unit at Derbyshire Healthcare NHS Foundation Trust has won accolades for its programme of involving patients in the teaching and training of undergraduate medical students. Here, colleagues involved in the programme share how it works and why patient involvement is striking a …

Dudley Group NHS Foundation Trust - Wikipedia

    https://en.wikipedia.org/wiki/The_Dudley_Group_NHS_Foundation_Trust
    Dudley Group NHS Foundation Trust runs Russells Hall Hospital and Guest Hospital in Dudley and Corbett Hospital Outpatient Centre, in Stourbridge, West Midlands, England.It also provides community health services to the borough. It agreed in July 2015 to join the Black Country Alliance with Sandwell and West Birmingham Hospitals NHS Trust and Walsall Healthcare NHS Trust.Website: Dudley Group

The Dudley Group NHS Foundation Trust complaints - Resolver

    https://www.resolver.co.uk/companies/the-dudley-group-nhs-foundation-trust-complaints
    Solve your The Dudley Group NHS Foundation Trust Complaints via Resolver, the independent tool endorsed by MoneySavingExpert. We'll help you escalate …

Tell Us What You Think - Dudley and Walsall – Mental ...

    http://www.dwmh.nhs.uk/tell-us-what-you-think/
    Tell Us What You Think . ... Complaints can either be made verbally to a member of staff or put in writing and in many cases, immediate action can be taken to resolve these concerns. ... on-the-spot advice and support in relation to the different services available from Dudley and Walsall Mental Health Trust. You can contact our Service ...

Complaints and Compliments BMEC

    http://bmec.swbh.nhs.uk/contact-us/complaints-and-compliments/
    Sandwell and West Birmingham Hospitals NHS Trust City Hospital Dudley Road Birmingham B18 7QH. Stage two – Parliamentary and Health Service Ombudsman (PHSO): The PHSO provides a service to the public by undertaking independent investigations into complaints that the NHS has not acted properly fairly or has provided a poor service.

NHS England » West Midlands

    https://www.england.nhs.uk/digitaltechnology/connecteddigitalsystems/digital-roadmaps/footprints/mids-east9/west-midlands/
    This page lists the CCGs, providers, Local Authorities, and Health and Wellbeing Boards included in each Local Digital Roadmap Footprint, as well as their associated New Models of Care. Please note that this information is subject to change. All footprint population figures are approximate ...

Jill Faulkner - Head of Patient Experience - The Dudley ...

    https://uk.linkedin.com/in/jill-faulkner-881a306a
    View Jill Faulkner’s profile on LinkedIn, the world's largest professional community. ... Head of Patient Experience at The Dudley Group NHS Foundation Trust and staff elected governor Stoke-on-Trent, United Kingdom 500+ connections. ... Head of Complaints at NHS England. Rachel Andrew. Rachel Andrew Head of OD at NHS - Dudley Group NHS ...Title: Head of Patient Experience at The …



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