Durham County Council Corporate Complaints

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Make a complaint - Durham County Council

    http://www.durham.gov.uk/complaints
    Complaints relating to Council staff Open If your complaint relates to the conduct of a Council employee, we will deal with this with appropriate advice from Human Resources and Internal Audit. We will then carry out a thorough investigation of the issues raised.

Corporate Complaints Policy - Durham County Council

    http://www.durham.gov.uk/media/10711/Corporate-Complaints-Policy/pdf/Corporate__Complaints__Policy_2016.pdf
    Corporate Complaints Policy . 1 . Summary . This policy provides the Council’s approach for handling corporate complaints. We want to ensure that when our customers are telling us that they are...

Send us a compliment or make a ... - Durham County Council

    https://www.durham.gov.uk/compliments
    Alternatively, contact your councillors, coming into one of our customer access points or Contact us.. We pride ourselves on providing services of the highest quality and it …

Durham County Council Complaints Email & Phone Resolver

    https://www.resolver.co.uk/companies/durham-county-council-complaints/contact-details
    How to complain about Durham County Council customer service. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue.

Durham County Council Complaints

    https://www.complaintsdepartment.co.uk/durham-county-council/
    It borders Tyne and Wear to the north east, Northumberland to the north, Cumbria to the west and North Yorkshire to the south.Historically, the county included southern Tyne and Wear, including Gateshead and Sunderland. Durham County Council complaints contacts. Visit Contact Page. Email Customer Services on [email protected]: Durham County Council County Hall Durham County Durham DH1 5UL

ompliments, comments and complaints - Durham County …

    http://www.durham.gov.uk/media/1711/Compliments-comments-and-complaints-about-childrens-services/pdf/ComplimentsCommentsAndComplaintsAboutChildrensServices.pdf
    A corporate complaint is an expression of dissatisfaction about the council’s services that requires a response and is not covered by one of our other feedback mechanisms. We will try to contact...

Contact the Council - Durham County Council

    https://www.durham.gov.uk/enquiries
    Contact the Council Did you know that most issues can be solved online? It's the quickest and easiest way to get help - just select 'Do it online' below and choose the area you want our help with.

Report a planning problem - Durham County Council

    https://www.durham.gov.uk/article/8279/Report-a-problem
    We'll look into any complaint received. Reports are confidential but we'll need your details if you wish to be kept informed of the progress of your complaint. What do we do? We ensure that buildings in County Durham meet planning approvals and conditions and that land and …

Home - Durham County Council

    http://www.durham.gov.uk/
    Durham.gov.uk. Sections ... Follow us on Facebook or Twitter for the latest information on weather affecting the county. x. Home. Winter service information. Roads closed due to weather. 2020 festivals and events. Activities to keep the kids entertained during half term. Do it online. Explore more... Council Tax. Rubbish & Recycling. Schools ...

Feedback - Making a complaint - doitonline - Durham

    https://doitonline.durham.gov.uk/en/AchieveForms/?form_uri=sandbox-publish://AF-Process-256e4202-0ca7-497b-b1b0-8ef7ecc239d9/AF-Stage-a0e276f5-d9b0-41d2-9fec-ddc63592ce07/definition.json&redirectlink=%2FService%2FServiceRating%3Fserviceid%3DAF-Process-256e4202-0ca7-497b-b1b0-8ef7ecc239d9%26service%3DR4%26postRatingRedirectUrl%3D%2Fmodule%2Fservices&cancelRedirectLink=%2F&category=AF-Category-a1630b7f-678e-4fe4-b9a6-1119d711be5c
    Before you begin. We recommend that you set up an account and login. If you choose to continue anonymously (when the button is available), you will not be able to track your request and we won't be able to provide any updates if you subsequently contact us.

Durham County Council complaints email & Phone number

    http://thecomplaintpoint.co.uk/durham-county-council-complaints-email-phone-number
    Apr 10, 2019 · Durham County Council have a complaints line on 03000 26 0000 where you can make your initial complaint. A structured process is in place to handle your issue and keep you informed on a regular basis, and various other contact methods …

Resolve your Durham County Council Complaints for free ...

    https://www.resolver.co.uk/companies/durham-county-council-complaints
    Durham County Council Reporting You can use the Resolver system to help you at every stage. You can use it to escalate your issue to all four levels of Durham County Council complaints. If your complaint is not resolved by Durham County Council, you can then package it up and send it to the Local Government and Social Care Ombudsman.

Browse meetings - Corporate ... - Durham County Council

    https://democracy.durham.gov.uk/ieListMeetings.aspx?CId=361&Year=0
    Information about Corporate Parenting Panel. The Corporate Parenting Panel consists of 21 Members of the Council including the member of the Executive or Executive Support for Children and Young People’s Services; and the Chair or Vice-Chair of Children and Young People’s Overview and Scrutiny Committee. There are up to ten non-voting co-opted...

How to Complain - Local Government Ombudsman

    https://www.lgo.org.uk/make-a-complaint
    See our Top tips for making a complaint. 2. Complain to us. If your problem has not been put right. ... Some hints on how to complain to the council or care provider before coming to us. Frequently asked questions. Answers to the common questions about making a complaint. Complaint fact sheets.

doitonline - Durham

    https://doitonline.durham.gov.uk/
    Pay for council goods and services. Report flytipping. Order bulky collection



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