Education Complaints Scotland

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Complaints handling procedure Policies and information ...

    https://education.gov.scot/education-scotland/who-we-are/policies-and-information/complaints-handling-procedure/
    Education Scotland is committed to providing high-quality services. Occasionally things go wrong and when this happens it is important that we act quickly to resolve the situation. The Education Scotland complaints handling procedure (attached below) covers concerns and formal complaints about our work and the work of our staff.

Complaints handling procedure - Education Scotland

    https://education.gov.scot/Documents/ComplaintsProcedure.pdf
    to tell us about it. This guide tells you about Education Scotland’s complaints handling procedure and what you can do if you have a complaint. It also tells you …

Complaints procedure - Department for Education - GOV.UK

    https://www.gov.uk/government/organisations/department-for-education/about/complaints-procedure
    How we handle your complaints, and advice on how to complain about a school, an early years provider or a children's social care service. If a letter or email you receive from us takes too long to ...

Problems at school - Citizens Advice Scotland

    https://www.citizensadvice.org.uk/scotland/family/education/school-and-pre-school-education-s/problems-at-school-s/
    This information outlines some of the problems you or your child may have at school and the general procedures which can be used to resolve a problem. If you can't resolve the problem using the general procedures you should consult an experienced adviser for example, at a Citizens Advice Bureau ...

Section 70 of the Education (Scotland) Act 1980: guidance ...

    https://www.gov.scot/publications/section-70-education-scotland-act-1980-guidance-document-users-section-9781788515023/pages/6/
    Noted below are some of the other mechanisms available for resolving complaints or disputes. Schools (Consultation) (Scotland) Act 2010. A complaint under section 70 of the Education (Scotland) Act 1980 may be made by an interested party where they have evidence that:

We are Scotland's Ombudsman SPSO

    https://www.spso.org.uk/
    We are Scotland's Ombudsman. The Scottish Public Services Ombudsman (SPSO) is the final stage for complaints about councils, the National Health Service, housing associations, colleges and universities, prisons, most water providers, the Scottish Government and its agencies and departments and most Scottish authorities.

Complain about a school or childminder: State schools - gov.uk

    https://www.gov.uk/complain-about-school/state-schools
    Complain about a school or childminder - complaints process, when to complain to the Department for Education, the Education Funding Agency or Ofsted

Complain about a care service Care Information Scotland

    https://careinfoscotland.scot/topics/your-rights/complaints-and-feedback/complain-about-a-care-service/
    The Care Inspectorate regulates and inspects all care services in Scotland. If you've raised your concern directly with your service provider and you're not satisfied with the outcome, you can ask the Care Inspectorate to investigate your complaint.. The Care Inspectorate encourages people to raise a complaint directly with the service provider first, but if there are reasons why you would not ...

Scotland to embed LGBTI teaching across curriculum UK ...

    https://www.theguardian.com/education/2018/nov/09/scotland-first-country-approve-lgbti-school-lessons
    Nov 09, 2018 · Scotland will become the first country in the world to embed the teaching of lesbian, gay, bisexual, transgender and intersex rights in the school curriculum, in what campaigners have described as ...Author: Libby Brooks

Section 70 of the Education (Scotland) Act 1980: guidance ...

    https://www.gov.scot/publications/section-70-education-scotland-act-1980-guidance-document-users-section-9781788515023/pages/5/
    Dec 20, 2017 · Therefore the Scottish Ministers consider that any issue which a parent, carer, child or young person feels should be addressed should initially be discussed with a teacher or the head teacher at school. Independent schools and education authorities have their own complaints procedures which should be followed in the first instance.

Complaints General Teaching Council for Scotland

    https://www.gtcs.org.uk/about-gtcs/complaints-home.aspx
    The complaints procedure is not designed to deal with: Concerns about a registered teacher. If you have serious concerns about the conduct of that teacher, you can make a referral to our Regulation and Legal Services Team: Making a referral about a teacher complaints about any Fitness to Teach investigation or registration application until the outcome is known and any appeal/review period has ...

Home - RSHP

    https://rshp.scot/
    Welcome to the national resource for relationships, sexual health and parenthood (RSHP) education for children and young people.The resource can be used in early learning settings, schools, colleges and community-based learning. It is organised to sit within Curriculum for Excellence.

Section 70 of the Education (Scotland) Act 1980

    https://consult.gov.scot/supporting-learners/users-of-the-section-70-complaints-process/supporting_documents/SCT08177352421_Section70_Guidance_p2.pdf
    Section 70 of the Education (Scotland) Act 1980 Page 5 teacher at school. Independent schools and education authorities have their own complaints procedures which can be followed.

Education Records National Records of Scotland

    https://www.nrscotland.gov.uk/research/guides/education-records
    Education has always been considered very important by Scots: indeed, Scotland's first education act was passed as far back as 1496, when James IV ordered that the eldest sons of barons and free-holders should study Latin, arts and law, in order to ensure that local government lay in knowledgeable hands.

History of schools in Scotland - Wikipedia

    https://en.wikipedia.org/wiki/History_of_schools_in_Scotland
    The history of schools in Scotland includes the development of all schools as institutions and buildings in Scotland, from the early Middle Ages to the present day. From the early Middle Ages there were bardic schools, that trained individuals in the poetic and musical arts. Monasteries served as major repositories of knowledge and education, often running schools.

Schools and learning – The City of Edinburgh Council

    http://www.edinburgh.gov.uk/education
    Education from early years to adult learning from the City of Edinburgh Council. Skip to content Skip to navigation The City of Edinburgh Council ... Schools and learning Term dates. Apply for a school place. Adult education. Find early learning and childcare. Information on Schools and learning.

25 Best Schools in Scotland - Top Ratings (2020 Fees)

    https://www.edarabia.com/schools/scotland/
    Scotland is a top choice for parents who want their children to receive the best education from kindergarten up to university. Some of the world’s greatest innovations, i.e. the MRI scanner and keyhole surgery, come from research institutions in Scotland. Scotland’s commendable education profile is attributed to its emphasis on the national education system.

The Model Complaints Handling Procedures SPSO

    https://www.spso.org.uk/the-model-complaints-handling-procedures
    The Further Education MCHP has been developed by SPSO in partnership with Scotland’s colleges and a working group of further education complaints experts and applies to all colleges and all further educations services. Part 1: Overview and structure (PDF) Part 1: Overview and structure (Word) Part 2: When to use the procedure (PDF)

Complaints Leading Public Body for Scotland's Historic ...

    https://www.historicenvironment.scot/customer-services/complaints/
    Find out how to make a complaint to Historic Environment Scotland, and download our customer guide and complaints handling procedure in full. Contact us today for more information.

Social Security Chamber Scotland

    https://socialsecuritychamber.scot/
    We are part of the First-tier Tribunal for Scotland and deal with appeals against decisions by Social Security Scotland. How do I appeal? Best Start Grant Appeals . Where can I get help? Chambers of the First-tier Tribunal for Scotland. General Regulatory Chamber Social Security Chamber. Health and Education Chamber



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