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https://www.gov.uk/government/organisations/education-funding-agency/about/complaints-procedure
Complaints procedure Contents. The Education Funding Agency was replaced by Education and Skills Funding Agency in April 2017. ... (EFA), an academy, a post-16 provider or an appeal panel.
https://www.leeds.gov.uk/docs/june%20efa_academiescomplaintsprocedure_june12_4%200.pdf
The EFA cannot review or overturn an academy’s decisions about complaints but will look at whether the academy considered the complaint appropriately. The EFA will generally only do this after a complaint has been through the academy’s own procedure but may investigate sooner if there is evidence of undue delays by the academy.
https://schoolleaders.thekeysupport.com/policy-bank/leadership-governance/complaints-policies-academies-1/
The Key has taken great care in publishing this article. However, some of the article's content and information may come from or link to third party sources whose quality, relevance, accuracy, completeness, currency and reliability we do not guarantee.
https://childlawadvice.org.uk/information-pages/complaints-to-academy-schools/
Complaints to Academy Schools ... If you are a parent of a pupil at the Academy, the complaints procedure must comply with The Education (Independent School Standards) Regulations 2014, ... Matters which the EFA will not investigate: Examination results or curriculum content, ...
https://www.derbyshire.gov.uk/site-elements/documents/pdf/education/schools/your-child-at-school/what-is-bullying/procedure-for-dealing-with-complaints-about-academies.pdf
procedure that is in line with legal requirements. If we uphold a complaint then we may do one or both of the following: ask the academy to reconsider the complaint from an appropriate stage ask the academy to change its complaints procedure so that it complies with legal requirements Complaining to the EFA about an academy
https://bottesfordprimary.co.uk/_documents/%5b59070%5dAcademies_Complaints_Procedure_EFA.pdf
about an Academy after the Academy’s own complaints procedure has been exhausted. The EFA cannot review or overturn decisions about complaints made by Academies. We can only investigate whether the Academy considered the complaint appropriately. If the EFA finds that an Academy did not consider a
https://irp-cdn.multiscreensite.com/2d24f778/files/uploaded/Education%20Funding%20Agency%20academies%20complaints%20procedure%20august%202012.pdf
Procedure for dealing with complaints about academies (Version August 2012) Introduction 1. This document explains how you can complain to the Education Funding Agency (EFA) about academies and the procedure for considering them. A summary of the procedure is at Annex 1. Please note that there is a specific, separate procedure for complaints ...
https://www.stisted-academy.co.uk/complaints/
The EFA will look at complaints about academies that fall into the following areas: undue delay or non-compliance with an academy’s own complaints procedure; an academy’s failure to comply with a duty imposed on it under its funding agreement with the Secretary of State
http://www.plympton.academy/sites/default/files/content-assets/pages/files/policies/1044/complaints-procedure.pdf
Plympton Academy Complaints Procedure Governors of Plympton Academy have adopted the following procedure to deal with formal complaints from members of the academy community or general public Dealing with concerns at the earliest opportunity If parents, students or members of the public have concerns they should: 1.
http://www.bedeacademy.org.uk/wp-content/uploads/2017/11/Complaints-Procedure-Policy-incorporting-EFA-guidance-July-2018.pdf
complaints under the formal procedure during the preceding year. The Education and Skills Funding Agency will look at complaints about academies that fall into the following areas: Undue delay or non-compliance with an academy’s own complaints procedure.
https://www.thequestacademy.org/makingacomplaint
If you are still not satisfied with how we have handled your complaint you may be able to appeal to the Education Funding Agency (EFA). The EFA will investigate complaints about undue delay or non-compliance with published complaints procedures or allegations that the Academy has acted unlawfully or failed to comply with a contractual duty ...
https://www.macintyreacademies.org/page/?title=Feedback+%26amp%3B+Complaints&pid=13
Complaints Procedure for Other Parties. If you are not a parent/carer of a student at a MacIntyre Academies school and you wish to make a complaint about our work or bring something to our attention, please write or email the Principal of the Academy or the Chief Executive Officer at …
http://mat.washwood.academy/wp-content/uploads/2019/12/WHMAT-Complaints-Procedure.pdf
1.1 All academies are legally required to have a procedure in place to deal with complaints relating to the academy. The Board of Trustees of Washwood Heath Multi Academy Trust (WHMAT) has approved the following procedure which explains what you should do if you
http://oldburyacademy.com/wp-content/uploads/2017/10/Complaints-Policy.pdf
Role of the EFA in dealing with complaints The EFA will check whether the complaint has been dealt with properly by the academy. It will consider complaints about academies that fall into any of the following three areas: 1. where there is undue delay or the academy did not comply with its own complaints procedure when considering a complaint 2.
http://www.focus-trust.co.uk/wp-content/uploads/2015/10/F-T-Operations-Complaint-Procedure-July-2016.pdf
complaints procedure when considering a complaint Where the academy is in breach of its funding agreement with the Secretary of State Where an academy has failed to comply with any other legal obligation The EFA will normally only consider complaints when every stage of the above process has been completed.
https://www.thedeantrust.co.uk/complaints-procedure/
Complaint Procedure Referred to Education Funding agency. 3.34. If a complaint has been through all the stages of the Trust’s complaints procedure but the complainant remains dissatisfied, they can ask the Education Funding Agency (EFA) to review the handling of the complaint. 3.35.
https://dera.ioe.ac.uk/21985/1/Creating%20an%20academy%20complaints%20procedure%20-%20GOV_UK.pdf
Creating an academy complaints procedure - GOV.UK Creating an academy complaints procedure - GOV_UK.htm[29/01/2015 16:30:01] The Regulations set out how complaints procedures should be drawn up and used effectively to handle complaints from parents of pupils. The Education Funding Agency (EFA) has produced this guidance to help academies avoid
http://www.cumbriaeducationtrust.org/wp-content/uploads/2015/11/CET-Complaints-Procedure.pdf
COMPLAINTS PROCEDURE A statement for users of the Cumbria Education Trust Academies Cumbria Education Trust (the Trust) very much hope that you and your child will be very happy at our ... This statement sets out what the Trust and/or academy will do if you wish to raise a concern informally, ... (EFA) has more information, which can be found ...
https://www.whatdotheyknow.com/cy/request/esfa_remit_complaints_to_esfa_an
Title – ESFA Remit & Complaints to ESFA (and EFA) About How Academies Handled Complaints In accordance with The Freedom of Information Act 2000 I would like to make a Freedom of Information Request. I would like the answers to be sent electronically please. 1. When the ESFA investigate a complaint about how an academy/trust/ free school, handled a complaint is it part of the ESFA (or EFA …
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