Electricity Complaints Ombudsman Victoria

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EWOV Energy and Water Ombudsman Victoria

    https://www.ewov.com.au/
    EWOV resolves disputes between Victorians and their energy and water companies.

How to make a complaint EWOV

    https://www.ewov.com.au/complaints/how-to-make-a-complaint
    How to make a complaint. Before you complain to us, you must give the company a reasonable opportunity to resolve the dispute itself. If you’ve tried but you can’t sort the problem out, we can help you and the company to reach a resolution. You can make a complaint by phone, online, by email or fax or in writing. Phone us on 1800 500 509 ...

Making a complaint Australian Energy Regulator

    https://www.aer.gov.au/consumers/making-a-complaint
    There are a number of steps you can take if you are having a problem with your energy service, retailer or distributor. Following these steps can help you take action to resolve your problem. If you have a problem with your electricity or gas retailer, the factsheet, 'What can I do if I have a complaint about my energy?', explains the steps you can take to resolve it. [accc_document node_id ...

Complaints Victorian Ombudsman

    https://www.ombudsman.vic.gov.au/complaints/
    The Victorian Ombudsman pays respect to First Nation custodians of Country throughout Victoria. This respect is extended to their Elders past, present and emerging. …

Energy Ombudsman: Here to help with gas & electricity ...

    https://www.ombudsman-services.org/sectors/energy
    Green Deal complaints we can’t deal with. There are some complaints that we cannot deal with such as: Customer credit act-related complaints which should be handled by the Financial Ombudsman Service. Complaints that would be better handled by the energy regulator, the Office of Gas and Electricity Markets (Ofgem).

Energy & Water Ombudsman NSW (EWON)

    https://www.ewon.com.au/
    The Energy & Water Ombudsman NSW provides free independent dispute resolution for electricity and gas customers in New South Wales, and some water customers.

Other ombudsmen Victorian Ombudsman

    https://www.ombudsman.vic.gov.au/complaints/other-ombudsman/
    Electricity, gas or water ... The Victorian Ombudsman pays respect to First Nation custodians of Country throughout Victoria. This respect is extended to their Elders past, present and emerging. We acknowledge their sovereignty was never ceded.

Making a complaint to EWON

    https://www.ewon.com.au/page/making-a-complaint
    To make a complaint: contact your provider to tell them about your problem, ask if they can help and what they intend to do; make a note of the name of person you speak to, the date and time of the call, and what you talked about

How to make a complaint about your energy supplier

    https://www.uswitch.com/gas-electricity/guides/energy-complaints/
    Want to make a complaint about your energy supplier? Uswitch's guide to energy complaints explains what to do and when to contact the Energy Ombudsman. ... Electricity Ombudsman or Gas Ombudsman ...Author: Uswitch

Solar energy - Consumer Affairs Victoria

    https://www.consumer.vic.gov.au/products-and-services/energy-products-and-services/solar-energy
    A solar feed-in tariff is a payment you receive via your electricity retailer. It is a credit on your bill for the excess electricity your solar energy system feeds into the grid. For example, at certain times of the day your panels may produce more electricity than you use. If it is sunny, the system generates electricity.

Complaints safety and outages - Victorian Energy Saver

    https://www.victorianenergysaver.vic.gov.au/contact/complaints,-safety-and-outages
    If your retailer is unable to resolve your issue, contact the Energy and Water Ombudsman Victoria (EWOV). The EWOV has the power to investigate and resolve disputes. It aims to settle problems fairly, independently and as promptly as possible. There is no charge. Complaints to EWOV can be lodged online via their website or by calling 1800 500 509.

Contact us Ombudsman Services

    https://www.ombudsman-services.org/about-us/contact-us
    Contact Ombudsman Services. Need to speak to us or want to pop something in the post? Phone lines are open Monday to Friday 8am until 8pm and Saturday 9am until 1pm. We are closed on Sunday and Bank Holidays. For copyright complaints, phone lines are open Monday to Friday from 9am until 5pm. We are closed at the weekends and on Bank Holidays.

EWOQ - Home

    https://www.ewoq.com.au/
    The Energy and Water Ombudsman Queensland (EWOQ) is a free, fair and independent dispute resolution service for unresolved complaints with your electricity, gas or water supplier.

Resolve your energy retail problem - Consumer Affairs Victoria

    https://www.consumer.vic.gov.au/products-and-services/energy-products-and-services/resolve-your-energy-retail-problem
    Energy and Water Ombudsman Victoria (EWOV) EWOV is an independent service that investigates and resolves customer complaints about electricity, natural gas, bottled gas (LPG) and water companies. It has 10 videos that provide customers with easy-to-understand advice and help resolving their complaints.

When To Contact The Energy Ombudsman – Canstar Blue

    https://www.canstarblue.com.au/electricity/energy-complaints-ombudsman/
    Ombudsman complaints can take months to process and there’s no guarantee of achieving the desired result. That’s why contacting the Ombudsman is generally a last resort and simply threatening your energy company with a complaint will sometimes be more effective. The …

Disputes with a tradesperson – Energy Safe Victoria

    https://esv.vic.gov.au/safety-education/choosing-and-using-a-tradesperson/disputes-with-a-tradesperson/
    ESV assists with complaints about gas, electricity and pipeline issues which are safety or technical compliance related. These do not include billing, customer service and quality of work issues, or contractual/financial disputes. Disputes with a tradesperson

Extending the Jurisdiction of the Energy and Water ...

    https://www.energy.vic.gov.au/legislation/national-energy-customer-framework/extending-the-jurisdiction-of-the-energy-and-water-ombudsman
    The only ESC approved dispute resolution scheme operating is the Energy and Water Ombudsman (Victoria) (EWOV), which resolves disputes by investigating and conciliating matters independently of the customer and industry member. Not all customers have access to EWOV.

EWOSA - Energy & Water Ombudsman SA

    https://ewosa.com.au/
    Providing free, independent, fair and prompt resolution of complaints and disputes between consumers and electricity, gas and water service providers. Our online chat service is now live. Please click on the blue widget to your right to try this new service.

Safety concern and complaint form – Energy Safe Victoria

    https://esv.vic.gov.au/about-esv/contact-us/make-complaint-or-report-safety-concern/safety-concern-complaints-form/
    All formal complaints about trades people and safety concerns must be lodged in writing (email, fax or post), or by completing our online complaints and safety concern form below. If you are unable to do this or need some assistance with the form, please contact us on (03) 9203 9700 and ask to sp



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