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https://eslflow.com/complaintsandrequestslessonplans.html
Eslflow's guide to teaching complaints, requests and customer service with vocabulary and speaking lesson plans & activities.
Eslflow's guide to ESL lesson plans, exercises, handouts, and activities for English as a Second (or Foreign) Language teachers and students emphasizing creative and visually interesting materials.
https://www.teach-this.com/functional-activities-worksheets/complaining-apologizing
This free complaining and apologizing handout provides students with some useful expressions to use when making and dealing with complaints. The sheet covers language and phrases for making a complaint, apologizing, giving reasons, calming someone down, asking for specifics, taking action, checking back and making promises.
https://en.islcollective.com/english-esl-worksheets/search/complaints
Role-play to make a complaint at a restaurant. One gives prompts and the other is a full script. There are also some scenario picture c...
http://www.bbc.co.uk/worldservice/learningenglish/radio/specials/1331_howto_feedback/page2.shtml
Complaints and apologies----- - Making a complaint ... Making a complaint . When was the last time that you had to make a complaint? Was it in a restaurant perhaps? Maybe the food hadn't been ...
https://www.thoughtco.com/esl-customer-service-4177285
Jan 21, 2020 · Mistakes happen. When they do, customer service representatives often need to handle consumers' complaints. It's also important for customer service reps to gather information to help resolve the problem. The following short dialog provides some helpful phrases to deal with complaints: Customer: Good morning. I purchased a computer from your ...Author: Kenneth Beare
http://eslgo.com/resources/sa.php
Taxi court - This works well with Culture Watch unit 3 and practices past simple, past continuous, making complaints, and defending oneself. It can be used outside the context of the book and is best suited for college students and older.
https://www.eltbase.com/19-complaint
The following ESL / EFL resources are available for Complaint (writing): 3 worksheet(s), 1 book cross-reference(s), 1 online quiz exercise(s), 5 online matching exercise(s), 3 online gap fill exercise(s), 3 online word ordering exercise(s), 1 online reading exercise(s),
https://www.englishcurrent.com/roleplays/speaking-role-plays-negotiation-complaining-esl/
Role Plays for Negotiation & Complaining. Brainstorm: With a partner, write down reasons….. 1) why an employee might get fired. 2) why a company might go bankrupt. 3) why a candidate might not get hired for a job at an IT company after an interview.
https://en.islcollective.com/english-esl-worksheets/search/MAKING+SUGGESTIONS
This is a set of simple activities that aim at teaching: "making and responding to suggestions" in an easy way. The activities are simple... 2,115 Downloads . making suggestions. ... Some phrases on expressing opinion and making suggestions are given to the students, and then there are issues they have to comment on, u... 1,508 Downloads .
http://www.skillsworkshop.org/sites/skillsworkshop.org/files/resources/e3l2letterofcomplaint.pdf
Writing a letter of complaint April 2011. Kindly contributed by Julie Harding, Treloar College. Search for Julie on skillsworkshop.org E3-L2 Functional English and adult literacy For related resources and further curriculum links visit the download page for this resource at www.skillsworkshop.org Page 2 of 6 ...
https://freeenglishlessonplans.com/2014/03/02/role-play-making-polite-requests/comment-page-1/
Mar 02, 2014 · Role play: Making Polite Requests. This is a fun conversation class to help students with language for making, accepting and rejecting polite requests in …
https://www.english-at-home.com/conversations-restaurant/
Hi! I’m Clare, an English teacher and the founder of this site. I can help you speak English more easily! Here are two things for you: 10 Essential Fluency Phrases – Get the phrases for easy conversations NEW: Join The English Fluency Club – Get my 2 fluency …
http://www.linguarama.com/ps/banking-themed-english/polite-requests.htm
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https://www.teach-this.com/functional-activities-worksheets/holidays
Holidays - ESL Activities, Worksheets and Games. Elementary (A1-A2) Pre ... students unscramble words to make questions about holidays and then answer the questions using the information from the email. ... The travel agent's task is to sell the most expensive options by making up information about the benefits and advantages of the higher ...
https://www.eslfast.com/robot/topics/dailylife/dailylife.htm
Making an Appointment to Have a Haircut; Making Requests to the Hairdresser; Paying the Hairdresser; Complaining to the Hairdresser; Talking to People at the Laundromat; Operating the Washer and Dryer; Returning a Call to Child's Teacher at School; Meeting Child's Teacher at School; Asking Someone to Run Errands; Riding the Bus; Talking with ...
https://www.thoughtco.com/telephone-english-important-phrases-1210237
Telephoning in English includes learning a number of special phrases, as well as focusing on listening skills. Some of the most important phrases include how to answer the phone, how to ask for others, how to connect, and how to take messages.
https://www.learn-english-today.com/business-english/telephone.html
Business English - vocabulary and phrases relating to telephone calls, connections and conversations, for learners of English.
https://www.eslfast.com/robot/topics/apartment/apartment.htm
Renting an Apartment. Part I. Scheduling an Apartment Viewing; A Broken Window; Asking about Public Transportation
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