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https://www.faa.gov/travelers/travel_problems/
FAA Home Travelers Report Travel Problems, Concerns & Complaints Report Travel Problems, Concerns & Complaints. Share on Facebook; Tweet on Twitter; Here you will find information for travelers to report problems and concerns, including how to file airline passenger complaints.
https://www.faa.gov/about/office_org/headquarters_offices/acr/com_civ_support/filing_complaint/
Mar 30, 2017 · U.S. Department of Transportation Federal Aviation Administration 800 Independence Avenue, SW Washington, DC 20591 (866) tell-FAA ((866) 835-5322)
The FAA Hotline accepts reports concerning the safety of the National Airspace System, violation of a Federal Aviation Regulation (Title 14 CFR), aviation safety issues, and reports related to FAA employees or FAA facilities.The FAA Hotline provides a single venue for FAA employees, the aviation community and the public to file their reports.*
https://www.usa.gov/travel-complaint
Service or Discrimination - First, attempt to resolve your complaint with the airline. If the airline doesn't fix the problem, file a complaint with the U.S. Department of Transportation (DOT). Airline Safety - Contact the Federal Aviation Administration (FAA). Airline Security - Contact the Transportation Security Administration (TSA).
https://airconsumer.dot.gov/escomplaint/ConsumerFormConfirmation.cfm
If your complaint concerns airline service we will send it to the airline and ask the carrier to reply to you. We will also enter it in our computerized industry monitoring system, which serves as a basis for rulemaking, legislation and research.
https://consumer.findlaw.com/travel-rules-and-rights/how-to-file-a-complaint-against-an-airline.html
This can later serve as proof that there was a problem and that you brought it to the airline’s attention. A complaint against an airline can pack a real punch. Passenger complaints filed with the Federal Aviation Administration (FAA) and the U.S. Department of Transportation are recorded. These complaints are then used to evaluate individual ...
https://www.transportation.gov/individuals/aviation-consumer-protection/family-seating
Oct 15, 2019 · Please contact your specific airline for more information on its policy as the required age of the person holding the child varies by airline. The Federal Aviation Administration (FAA) encourages all passengers traveling with children under two years of age to use a government-approved child safety restraint system or device.
https://www.npr.org/sections/thetwo-way/2017/04/10/523271440/have-an-airline-complaint-don-t-call-the-airline-tell-the-dept-of-transportation
Apr 10, 2017 · Have An Airline Complaint? Don't Call The Airline — Tell The Dept. Of Transportation : The Two-Way An annual study gives airlines the highest scores …
https://airconsumer.dot.gov/escomplaint/ConsumerForm.cfm
If you use the web complaint form above, we would welcome any comments that you may have about that process. Please email any such comments to [email protected]. (That address does not accept complaints about air service, only comments about the web complaint form process.)
https://www.transit.dot.gov/funding/procurement/third-party-procurement/airline-passenger-complaints
Mar 16, 2016 · Frequently Asked QuestionsHow does an airline passenger make a complaint to the Federal Government about an airline?Consumers with concerns about airline safety should call the Federal Aviation Administration toll-free at 1-866-TELL-FAA (1-866-835-5322).
https://www.wsj.com/articles/faa-lowered-bar-for-southwest-airlines-approvals-complaint-alleges-11579712828
FAA Lowered Bar for Southwest Airlines Approvals, Complaint Alleges Whistleblower says regulators sped approval of Hawaii flights for ‘the financial benefit of the airline’
https://www.forbes.com/sites/davidheffernan1/2019/01/07/the-safety-and-comfort-of-your-airline-seat/
Jan 07, 2019 · Senator Schumer, who stated that seat size is the number one travel complaint he hears from airline customers, urged the FAA to require airlines to comply with minimum seat dimensions. In …Author: David Heffernan
https://www.flyertalk.com/forum/southwest-airlines-rapid-rewards/2005697-faa-lowered-bar-swa-approvals-complaint-alleges.html
Jan 22, 2020 · FAA Lowered Bar for Southwest Airlines Approvals, Complaint Alleges Whistleblower says regulators sped approval of Hawaii flights for ‘the financial benefit of the airline’ U.S. air-safety regulators likely acted improperly in the way they authorized Southwest Airlines to begin flights between California and Hawaii last year, according to ...
https://www.bloomberg.com/news/articles/2018-07-11/faa-inspector-cozy-with-airline-official-ignored-safety-tips
Jul 12, 2018 · FAA Inspector Cozy With Airline Official Ignored Safety Tips By . Alan Levin. and . ... When the inspector finally set up a meeting with the person who’d signed the complaint, he did so under a ...
https://flyersrights.org/how-to-file-a-complaint/
How to file a complaint with the airlines You can file a complaint with the airline directly, but make sure to file with the DOT as well. How to file a complaint with the Department of Transportation You may file a complaint with the Department of Transportation’s Aviation Consumer Protection Division on …
https://www.usatoday.com/story/travel/airline-news/2020/02/11/southwest-airlines-audit-blasts-safety-culture-faa-oversight/4729635002/
Feb 11, 2020 · The audit of the FAA's oversight of Southwest began in July 2018 and was sparked by a whistleblower complaint about the FAA's oversight of Southwest and a …
http://www.airsafe.com/complain/complain.htm
Federal Aviation Administration 800 Independence Avenue, S.W. Washington, D.C. 20591. You can also contact the FAA by phone at 866-TELL-FAA (1-866-835-5322). Security Complaints to the TSA In the US, the Transportation Security Administration is responsible for screening passengers and baggage on US flights, including checked baggage.
https://www.washingtonpost.com/local/trafficandcommuting/lax-faa-oversight-allowed-southwest-to-put-millions-of-passengers-at-risk-ig-says/2020/02/11/a3fdb714-4d22-11ea-b721-9f4cdc90bc1c_story.html
Feb 11, 2020 · The Federal Aviation Administration allowed Southwest Airlines to put millions of passengers at risk by letting the airline operate planes that did not meet U.S. aviation standards and by …
https://www.caa.co.uk/Passengers/Resolving-travel-problems/How-the-CAA-can-help/How-to-make-a-complaint/
It is important to note that after a recent Court of Appeal ruling, Bott & Co vs Ryanair, consumers must first contact the airline directly, or in case of using a third party, ensure that the complaint is in their name or otherwise the airline may reject the complaint on the grounds of breaching their T&Cs.
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