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https://www.rmb.co.za/files/pdf/other/FAIS.pdf
FAIS requires that Rand Merchant Bank (“RMB”) has a formal complaints procedure, which is set out herein. 1. Where a complainant wishes to lodge a formal complaint about services rendered in terms of FAIS by RMB, the complainant should be advised to record the complaint in writing and together with
https://www.fanews.co.za/article/compliance-regulatory/2/acts-fais-pension-etc/1038/are-you-fais-compliant/473
FAIS, more than anything, is a way of regulating and protecting the consumer by ensuring he/she are provided with trusted advice, allowing them to make informed decisions. But how can you ensure you are adhering to the Act and conducting your business in a FAIS compliant way?
http://fais.com/case-study/
FAIS conducted an online review, which revealed that each of the pri. Frozen Assets. A career criminal engaged in resume fraud and climbed the corporate ladder to become the Chief Executive Officer of a large company. Our investigators. Executive Fraud.
http://www.insurecity.co.za/layouts/web/pdf/FAIS-Complaints-Policy-and-Procedure.pdf
FAIS Complaints Policy and Procedures Purpose of this document We are a licensed Financial Service Provider with the authority to provide financial advice and intermediary services in terms of the Financial Advisory and Intermediary Services Act, 37 of 2002. (“FAIS”). Our formal complaints resolution policy and procedure follows below.
http://fais.com/about-us/
About Us. FAIS. FAIS, founded in 1996, is an exclusive, nationally licensed boutique investigative firm specializing in comprehensive Background Investigations, Due Diligence, Surveillance, Pre-litigation Investigations, and specialized services such as Computer Forensics, Corporate Fraud Investigations, Vulnerability & Risk Assessments. ...
http://ww2.oldmutual.co.za/docs/default-source/about-us-docs/complaints-policy-omig-aug-2015-final.pdf
service in resolving complaints. Further, the FAIS General Code of Conduct (“the Code”) requires every FSP to maintain and manage an internal complaints resolution system and procedures to ensure resolutions of complaints. 3 PURPOSE OF THIS POLICY The purpose of this Policy is to set out the parameters for managing any complaints,
https://www.hellopeter.com/fais-ombud
I later received a response from Mpho at the FAIS Ombud notifying me that their office does not have jurisdiction to hear my case and advised I seek other Ombud offices assistance which I did, only to end up back at the FAIS Ombud office where Marc Alves advised that …1.3/5(19)
https://retail.momentum.co.za/documents/legal/fais002-fais-complaints-policy.pdf
FAIS COI 1.1 1 FAIS Complaints policy Overview Momentum is an authorized financial services provider (‘FSP’), licensed in terms of the Financial Advisory and Intermediary Services Act (the FAIS Act). We recognize the importance of providing excellent service to our clients. This is why we always appreciate client feedback, which we use to
https://www.moonstone.co.za/fais-ombud-20162017-annual-report/
Nov 27, 2017 · The main objective of the FAIS Ombud is to investigate and resolve complaints in terms of the FAIS Act and the Rules promulgated thereunder. b) FSOS Act A further function of the FAIS Ombud is to resolve complaints in terms of the Financial Services Ombud Schemes Act, (Act No. 37 of 2004) (FSOS Act), which is not covered by any of the other ...
https://barloworldmotor.com/business-barloworld-motor-retail/finance-and-insurance/barloworld-motor-retail-fais-complaints-policy-procedures/
Barloworld Motor Retail FAIS Complaints Policy and Procedures. Purpose of this document. Barloworld Motor Retail is a licensed Financial Service Provider with the authority to provide financial advice and intermediary services in terms of the Financial Advisory and Intermediary Services Act, 37 of 2002.
https://www.computershare.com/za/Shared%20Documents/FAIS-Complaints-Policy.pdf
complaints procedure. Computershare (Pty) Ltd. is an approved Financial Services Provider (FSP licence no. 760) as defined in FAIS. The Compliance Officer is Teresa van Niekerk. In terms of FAIS, Computershare is required to have an internal complaints policy and procedure which is accessible to clients at all times.
https://www.masthead.co.za/newsletter/understanding-the-role-of-the-fais-ombud-in-resolving-complaints/
May 09, 2018 · The FAIS Ombud strives to provide a fair and honourable service to ensure that financial customers have access to and are able to use affordable alternative dispute processes for complaints. In resolving complaints, the FAIS Act and Rules require the FAIS Ombud to …
https://www.fsca.co.za/Customers/Pages/Complaints-and-Questions.aspx
Complaints & Questions. The FSCA is the market conduct regulator of financial institutions, that provide financial products and financial services, financial institutions that are licensed in terms of a financial sector law, including banks, insurers, retirement funds and administrators, and market infrastructures. ...
https://www.fanews.co.za/article/compliance-regulatory/2/fais-ombudsman/1098/complaints-streaming-in-at-the-fais-ombud/17062
Nov 13, 2014 · Complaints streaming in at the FAIS Ombud. 13 November 2014 Jonathan Faurie. ... The endless swarm of complaints. The Ombud is celebrating its 10 th anniversary, and has seen major changes in the way it deals with industry complaints. However, the growth in complaints is an issue of concern. In the 2005/06 year, the Ombud received 3 806 ...
https://www.fsca.co.za/Customers/Pages/Complaints-Compliments-Feedback.aspx
Please select the applicable option: Compliment (complete Section C below) Complaint against the FSCA (complete Section D below) Complaint against a regulated entity (complete section E below) Feedback / information (complete section F below)
https://www.eaab.org.za/complaint
The proper investigation of complaints is a time-consuming process that can frequently take as long as 8 weeks, or more, to make significant progress. Complainants are kindly requested to refrain from contacting the EAAB until at least 8 weeks have elapsed from the date of the EAAB’s last communication.
https://www.moonstone.co.za/fais-ombud-complaints-dismissals/
Jun 10, 2016 · FAIS Ombud Complaints Dismissals. By Paul Kruger on 10 June 2016. Three recent determinations by the FAIS Ombud varied from what one has become accustomed to over the years. Cornelissen. The Cornelissen case, which hinged around a dispute regarding the calculation of costs, concluded as follows:
http://www.associatedcompliance.co.za/AC_Manual_2013/2_Management/Compliance%20and%20FAIS%20standards%20and%20manual/FAIS%20AC%20Note%20Jun13.pdf
The Financial Advisory and Intermediary Services (FAIS) Act 6.1 The Aim of the FAIS Legislation It is important to bear in mind, when seeing FAIS in context with other pieces of legislation, that what it really creates or aims to create is a formal system of regulating financial advisors and intermediaries.
https://www.masthead.co.za/newsletter/11149/
Feb 07, 2017 · The office of the FAIS Ombud published its Annual Report for the financial year end of 2015/2016. The report sets out the mandate of the Ombud as well as statistics of the complaints received during the financial year. During the financial year of 2015/2016, the office of the FAIS Ombud received the highest number of complaints since its inception.
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