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https://www.fcc.gov/reports-research/guides/complaints-about-telecommunications-issues
The Communications Act provides several options for filing complaints about telecommunications services. In most instances filing a consumer complaint with the FCC allows for resolution of a complaint, including refunds/credits from the company involved in the dispute, at no additional cost to the consumer. However, if a consumer is seeking award of financial damages, they may choose to file a ...
https://consumercomplaints.fcc.gov/hc/en-us
Para presentar una queja en español, llamar al: 888-CALL-FCC (888-225-5322) By filing a consumer complaint and telling your story, you contribute to federal enforcement and consumer protection efforts on a national scale and help us identify trends and track the issues that matter most.
https://www.fcc.gov/consumers/guides/filing-informal-complaint
The Federal Communications Commission gives consumers the opportunity to file informal complaints about problems with the communications services that the FCC regulates. Complaints can be filed through the FCC's Consumer Complaint Center, which educates consumers about communications issues and guides them through the complaint process.
https://consumercomplaints.fcc.gov/hc/en-us/articles/115000430423-Tell-Us-Your-Story
If your complaint is about a telecommunications service or billing issue, the FCC will serve your complaint on your provider. Your provider has 30 days to provide you with a response to your complaint. We encourage you to reach out to your provider to attempt to resolve your issue prior to filing a consumer complaint.
https://corporate.findlaw.com/law-library/how-to-file-a-complaint-with-the-federal-communications.html
Formal Complaint Process. If a complainant is dissatisfied with the provider's response to an informal complaint or the FCC's disposition of that complaint, a formal complaint may then be filed within six months of the response date to the informal complaint.
http://transition.fcc.gov/eb/tcd/laction.html
TAKING LEGAL ACTION If you believe that you have been financially damaged by a telecommunications carrier and would like to take legal action against that carrier, you may bring a lawsuit based on a violation of the Communications Act in Federal District Court or file a legal action at the FCC. You cannot, however, file a lawsuit in Federal District Court regarding complaints related to ...
https://ecfsapi.fcc.gov/file/10701235120538/AT%26T%20v.%20FPL%20Pole%20Attachment%20Complaint%20-%20PUBLIC%20VERSION.pdf
telecom] rates charged to similarly situated telecommunications attachers.”12 9 Electric utilities have sought review of the Commission’s new telecom rate presumption in a petition for reconsideration at the FCC and petition for review at the U.S. Court of Appeals for the Ninth Circuit.
https://www.gao.gov/products/RCED-93-83
Pursuant to a congressional request, GAO reviewed the Federal Communication Commission's (FCC) complaint process that resolves pricing and other disputes between customers and common carriers, focusing on: (1) the length of time it takes FCC to resolve formal complaints against common carriers; (2) FCC compliance with the requirement that it resolve tariff complaints within 12 or 15 months of ...
https://broadbandnow.com/guides/how-to-file-fcc-ftc-internet-complaint
How To File A Complaint With The FCC Or FTC The complaint process is usually handled through the FCC and FTC online interface. Before you file a complaint with the FCC or FTC, you should first make efforts to resolve the situation with your ISP themselves.
https://www.washingtonpost.com/technology/2018/07/11/no-fcc-is-not-forcing-consumers-pay-file-complaints/
Jul 11, 2018 · The FCC’s current approach to informal complaints often involves agency officials contacting companies that are the subject of a complaint. That can often act as a …
https://opendata.fcc.gov/
This pie chart shows informal consumer complaints involving TV issues. The issues shown are selected by the consumer when the consumer submits an informal complaint to the FCC. Individual informal consumer complaint data detailing complaints filed with the …
https://ecfsapi.fcc.gov/file/106190301602914/Crown%20Castle%20v.%20ComEd%20-%20Denial%20of%20Access%20Complaint%20-%20Public%20Version.pdf
telecommunications attachments to ComEd poles that are the subject of this Complaint. IV. BACKGROUND AND FACTS 22. Crown Castle requires access to utility-owned and controlled poles, conduits, and rights-of-way to build its telecommunications services networks and to provide competitive telecommunications services to its customers. 23.
https://www.commlawblog.com/2018/07/articles/telecom/fcc-adopts-uniform-formal-complaint-procedural-rules/
Jul 26, 2018 · The FCC’s disability access complaint rules were pretty similar to the rules for Section 208 complaints, but without the ability to speed things up through the accelerated docket procedures. The FCC decided to use its existing Section 208 complaint rules as a model for its uniform formal complaint procedural rules.
https://docs.fcc.gov/public/attachments/FCC-18-96A1.pdf
Federal Communications Commission FCC 18-96 2 and disputed facts and key legal issues.7 In 2011, the Commission adopted rules governing formal complaints filed under Sections 255, 717, and 718 of the Act alleging that providers of
https://www.washingtonpost.com/news/the-switch/wp/2015/01/06/the-fcc-just-made-it-easier-to-complain-about-your-cable-company/
Jan 06, 2015 · The FCC is also considering releasing back to the public more granular complaint data. Top-level data from the new system's test period shows that the majority of complaints had to do with ...Author: Nancy Scola
https://opendata.fcc.gov/browse?tags=fcc+consumer+complaints
Jan 01, 2017 · Individual informal consumer complaint data detailing complaints filed with the Consumer Help Center beginning October 31, 2014. This data represents information selected by the consumer. The FCC does not verify the facts alleged in these complaints.
https://www.wired.com/story/it-just-got-easier-for-the-fcc-to-ignore-your-complaints/
An FCC spokesman told WIRED Wednesday the change to the informal complaint process was only intended to clarify that the agency doesn't act on individual complaints.
https://docs.fcc.gov/public/attachments/DA-03-1798A1.pdf
formal complaint with the Commission pursuant to Section 1.721 of the Commission’s rules, 47 C.F.R. § 1.721. Such filing will be deemed to relate back to the filing date of Complainant’s informal complaint so long as the formal complaint is filed within 45 days from the date this order is mailed or delivered electronically to Complainant.
https://arstechnica.com/information-technology/2015/01/fcc-makes-it-easier-to-complain-about-cable-internet-and-phone-providers/
Jan 05, 2015 · We don't care—we're the cable company — FCC makes it easier to complain about cable, Internet, and phone providers Telecom regulator trying to leave behind its longstanding tech problems.
https://transition.fcc.gov/statelocal/ncsl-bse.pdf
telecommunications franchise requirements so as to deny the petitioner's franchises were preempted under section 253. The FCC stated that, at the very least, section 253(a) proscribes state and local legal requirements that prohibit all but one entity from providing telecommunications services in …
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