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https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
NHS complaints guidance Updated 14 October 2015. ... Contact your local citizens’ advice bureau for support with complaints about the NHS, social services or local authorities.Author: Department of Health And Social Care
http://www.healthscotland.scot/contact-us/comments-and-complaints
NHS Health Scotland. NHS Health Scotland is the national Health Board working to reduce health inequalities and improve population health in Scotland. To complain, raise a concern, or provide feedback on our products or services (such as our information materials or leaflets), please use the link below.
https://www.england.nhs.uk/contact-us/complaint/
If you are unhappy with the outcome of your complaint, you may wish to go to the next stage of the NHS complaints procedure. Making your complaint. You can complain in writing, by email or by speaking to someone in the organisation. You should make your complaint within 12 months of the incident or within 12 months of the matter coming to your ...
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/nhs-complaints-who-is-your-complaint-against/nhs-hospital-complaints/
use the NHS complaints procedure. This can also be used for concerns about treatment by a private hospital if the care is paid for by the NHS; take legal action, for example, for clinical negligence, discrimination or for breach of your human rights; report concerns …
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
NHS England will acknowledge all complaints no later than the third working day after the day the complaint is received. Investigating the complaint. The complaint will be investigated and you will receive the findings of the investigation along with an apology. You will also receive an explanation of any lessons learned or changes that will ...
https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
We take complaints about our work, staff and levels of service very seriously. If you are not satisfied, please follow the process for raising a formal complaint. Complaints procedure - Department ...
https://www.nhsbsa.nhs.uk/contact-us/complaints
If we can’t resolve your complaint, we’ll tell you what to do next and make sure our formal complaints procedure (PDF: 132KB) is followed. Complaints about NHS Pensions and NHS Student Bursaries have to be handled differently because of legislation. This is explained in the complaints procedure.
https://digital.nhs.uk/about-nhs-digital/contact-us/feedback-and-complaints
Most complaints are resolved at this stage. Stage 2 - Make a formal complaint. If you don't feel we've resolved your complaint after stage 1, you can make a formal complaint by post, phone, or online. You should put detailed complaints in writing to make sure we cover all your concerns. You can: write to the complaints manager: NHS Digital
https://www.nhs.uk/common-health-questions/dental-health/how-do-i-complain-about-my-dental-treatment/
If you're not happy with the way your complaint was handled – either by the dental practice or NHS England – you may wish to contact the Parliamentary and Health Service Ombudsman (PHSO). The PHSO makes the final decision on complaints that haven't been resolved by NHS England.
https://www.bmj.com/content/308/6943/1546
Jun 11, 1994 · The informal complaints procedure does not replace or prevent access to the formal complaints procedure. Explanatory leaflets and posters were distributed at the reception and waiting room area and patients were also informed through the practice newsletter. ... Evidence to the NHS Complaints Review Committee.Cited by: 17
https://www.mygov.scot/nhs-complaints/
Oct 04, 2019 · Visit NHS inform for more information about NHS feedback, complaints and your rights. They explain the complaints handling procedure and when you'll get a response. Help with complaints. For help and advice with complaints, contact your local Patient Advice & Support Service (PASS). The service is free, independent and confidential.
https://www.nhsinform.scot/care-support-and-rights/health-rights/feedback-and-complaints/complain-about-a-gp-pharmacy-dentist-or-hospital-in-scotland
Oct 18, 2019 · Every GP, pharmacy, dentist and hospital in Scotland has a complaints procedure. To make a complaint about these NHS services, contact the practice directly or the feedback and complaints team at your health board.
https://www.patients-association.org.uk/making-a-complaint-to-your-gp-hospital
Complaints and concerns are important to healthcare providers. They help them find out about their mistakes or when things have not gone as well as they could and improve what they do for you and everyone else. The complaints process. The NHS Constitution guarantees your right to complain. You have the right to have your complaint investigated ...
https://www.nhshighland.scot.nhs.uk/Feedback/Pages/ComplaintsProcedure.aspx
The NHS Complaints Procedure requires Health Boards to consider conciliation or mediation services to help resolve a complaint where it is appropriate and all of the parties involved agree. NHS Highland is working in partnership with the Scottish Government and Scottish Mediation Network to use mediation in complaints handling within NHS Scotland.
https://www.wsh.nhs.uk/Patients-and-visitors/Your-views-matter/Making-a-formal-complaint.aspx
Making a formal complaint. ... Hearing our service users views, including formal complaints, is very important to us and helps us make improvements to the services we provide. All feedback is taken very seriously. We ask that you send your complaint to us in writing to ensure we address all of your concerns. ... In line with the NHS Complaints ...
https://contactcentreservices.nhsbsa.nhs.uk/selfnhsukokb/AskUs_Pensions/en-gb/5192/general/17150/how-do-i-make-a-complaint-about-nhs-pensions
NHS Pensions Complaints Procedure Where it is not possible to resolve a query or dispute by telephone through our Customer Contact Centre, NHS Pensions has complaints procedures for members and employers. If you are a member who wishes to pursue a formal complaint regarding NHS Pensions, ...
https://slam.nhs.uk/patients-and-carers/patient-information/frequently-asked-questions/complaints
Make complaints, register complaints, submit complaints, lodge complaints, put forward complaints, complaints procedure, advice on complaints, formal complaints and confidential complaints About us South London and Maudsley NHS Foundation Trust provides the widest range of NHS mental health services in the UK.
https://nhscomplaintsadvocacy.org/how-to-make-a-complaint-about-an-nhs-service/
In this case you might decide to make a formal complaint. All NHS organisations will have a complaints procedure which will explain what you need to do. Our Guide to raising concerns will help you. You can get this information in Easy Read, Large Print and in number of community languages.
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