Government Complaints Nsw

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Make a complaint about a NSW government agency Service NSW

    https://www.service.nsw.gov.au/transaction/make-complaint-about-nsw-government-agency
    If you'd like to make a complaint to the NSW Ombudsman, you can use the online complaint form.The NSW Ombudsman is an independent and impartial watchdog, whose role is to ensure that state agencies and their staff do their jobs properly and meet their responsibilities to the community. The Ombudsman is independent of the elected government and accountable to the public through Parliament.

Customer complaints Service NSW

    https://www.service.nsw.gov.au/contact-us/customer-complaints
    Sydney NSW 2001; Complaints about our services. Service NSW is committed to providing excellent customer service and every attempt is made to deal with complaints on the spot, however, if you would like to submit a complaint we would like to assure you that we will act in an open and honest manner, and within clear timeframes.

Complaints - NSW Ombudsman

    https://www.ombo.nsw.gov.au/complaints
    Our complaint handling work is aimed at exposing and eliminating conduct that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.

Make a complaint online - NSW Ombudsman

    https://www.ombo.nsw.gov.au/complaints/making-a-complaint
    the ENERGY AND WATER OMBUDSMAN (EWON) about electricity, gas or water suppliers in NSW. If the supplier is a member of the EWON scheme you should complain to them first. We can assess complaints about all other suppliers/distributors of energy or water. Call our Inquiries team Monday to Friday between 9am to 4pm if you are unsure.

NSW Government - NSW Government Departments & Services

    https://www.nsw.gov.au/
    The official NSW Government website. Find NSW government services to help you or contact the Premier of NSW and NSW Ministers.

Council complaints Office of Local Government

    https://www.olg.nsw.gov.au/strengthening-local-government/conduct-and-governance/council-complaint-statistics
    MOU between NSW Ombudsman and Office of Local Government relating to the referral of complaint matters and the sharing of information; MOU between NSW Audit Office and Office of Local Government relating to the referral of complaint matters and the sharing of information. Managing Complaints About Local Councils Policy

Procurement complaints ProcurePoint

    https://www.procurepoint.nsw.gov.au/policy-and-reform/nsw-government-procurement-information/procurement-complaints
    NSW Government agencies are responsible for resolving complaints concerning their procurement actions at the appropriate agency level, usually commencing at the area undertaking the procurement. An effective complaint management process is integral to the principles of probity and fairness.

Feedback and complaints - Department of Justice

    https://www.justice.nsw.gov.au/contact-us/feedback-and-complaints
    Feedback and complaints. Your feedback is important to us, whether you have a complaint, a suggestion or a compliment. We value all feedback, because it helps us improve our services. F or complaints about Youth Justice, please see the Youth Justice complaints process. For c omplaints about Corrective Services, please contact Corrective Services.

Complaint handling Office of Local Government

    https://www.olg.nsw.gov.au/strengthening-local-government/supporting-and-advising-councils/directory-of-policy-advice/complaint-handling
    The Office of Local Government is empowered to investigate breaches of the pecuniary interest provisions of the Local Government Act. The General Manager of council has an obligation to refer complaints alleging breaches of the pecuniary interest provisions to the Office. Click on the links for more information about complaints management.

Complaints, compliments and suggestions

    https://education.nsw.gov.au/about-us/rights-and-accountability/complaints-compliments-and-suggestions
    You can also use our online complaints and compliments form. For complaints, compliments and suggestions about schools, visit our guide for parents, carers and students. To make a complaint about a school principal or about a broader function of the department, you can use the online form on this page or email us at [email protected].

Complaints Customer Service

    https://www.customerservice.nsw.gov.au/improving-customer-service/customer-service-commission/surveys/complaints
    Incidence of complaints. Customers who said they made a complaint had lower overall satisfaction with NSW Government services than customers who had not made a complaint. Quantitative survey results indicated 30 per cent of consumers and 34 per cent of businesses said they made a complaint to a NSW Government agency.

Government Complaints Redfern Legal Centre

    https://rlc.org.au/our-services/government-complaints
    The Independent Commission Against Corruption (ICAC) investigates complaints about corrupt conduct and maladministration by government agencies 8281 5999. NSW Police GIPA Information Access Unit 9689 7122 administers decision making relating to applications for information held by police under the Government Information (Public Access) Act.

Complaints Handling Policy Policy library

    https://policies.education.nsw.gov.au/policy-library/policies/complaints-handling-policy
    support all staff involved in the complaints process. All staff: treat all people with respect including people who make a complaint and any person who is the subject of a complaint; read and comply with this complaints policy and procedures; identify when complaints are being made and assist people to make complaints if they wish to do so

Complaints - NSW Ambulance

    https://www.ambulance.nsw.gov.au/about-us/contact-us/complaints
    Rozelle NSW 2039. Phone (02) 9320 7838. Submit a complaint by email. If you do not wish to make a complaint to NSW Ambulance directly, certain complaints can be lodged with other statutory bodies including the Health Care Complaints Commissioner, the Australian Health Practitioner Regulation Agency (AHPRA) or the Health Professionals Councils ...

Department of Education - education.nsw.gov.au

    https://education.nsw.gov.au/
    Early childhood, primary school, secondary school, vocational, adult, migrant and higher education in the state of New South Wales, Australia.

Home - NSW Health Care Complaints Commission

    http://www.hccc.nsw.gov.au/
    Contact Us Submit an inquiry Submit a complaint Postal details 1800 043 159. 9am to 5pm (Sydney time) weekdays. Free call from landline phones anywhere in NSW, but call charges may apply from a …

Contact us - NSW Health Care Complaints Commission

    https://www.hccc.nsw.gov.au/Contact-Us/Contact-Us2
    Mar 15, 2019 · The Commission’s Inquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Inquiries are usually made by telephone or email.

List of New South Wales government agencies - Wikipedia

    https://en.wikipedia.org/wiki/List_of_New_South_Wales_government_agencies
    The executive branch of the Government of New South Wales, Australia, is made up of a number of departments, state-owned corporations and other agencies.These are identified in the Government Sector Employment Act 2013 and other legislation. In 2009, most State government agencies – which at the time numbered more than 100 – were restructured into 13 'super agencies' or clusters.



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