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https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
If you’d like to complain about your GP or doctor's surgery, ask for a copy of the surgery’s complaints procedure, and use this to help you. Keep a record of who you speak or write to, and on what date. If you raise your complaint verbally, make sure you write down everything you discuss. Included in your formal complaint should be the ...
https://www.nidirect.gov.uk/articles/raising-concern-or-making-complaint-about-health-services
If you are unhappy with the treatment you receive from the health and social care service in Northern Ireland, ... Raising a concern or making a complaint about health services. ... you can raise your concern or complaint with the Complaints Manager at your local health and social care Trust.
https://www.nidirect.gov.uk/articles/your-local-doctor-gp
Your local doctor (GP) Local doctors are also known as general practitioners, GPs. They look after the health of people in their community and deal with patients' different health problems. ... Don't include any personal or financial information, for example National Insurance, credit card numbers, or phone numbers. This feedback form is for ...
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.medicalprotection.org/uk/articles/ni-hsc-complaints-procedure-general-practice
The second stage is where the complaint is not resolved in the practice and the complainant asks for an independent review by the NI Commissioner for Complaints (the Ombudsman). The complaints procedure forms part of the GP contract and any failure to comply could be considered a potential breach of contract. Unified system
http://www.hscbusiness.hscni.net/services/1816.htm
Northern Ireland GP / Practice lists for professional use. The lists below are for people or organisations looking to create address labels. These lists are normally updated on the first working day of each month.
https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
The Patient Advice and Liaison Service (PALS) offers confidential advice, support and information on health-related matters. ... the NHS complaints procedure, including how to get independent help if you want to make a complaint ... You can also ask your GP surgery, hospital or phone NHS 111 for details of your nearest PALS. Making a complaint.
https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/
When a complaint is made about a service such as a GP, dentist or pharmacy, we will also require specific consent to share the complaint with that service in order to investigate it. It will speed up the process if you include the following line in your complaint: ... NHS England will acknowledge all complaints no later than the third working ...
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
NHS complaints guidance Updated 14 October 2015. ... GP surgery or dental surgery; ... Don’t include personal or financial information like your National Insurance number or credit card details.Author: Department of Health And Social Care
The Northern Ireland Public Services Ombudsman investigates complaints about possible maladministration in the delivery of public services. The Ombudsman’s role is to ensure that the people of Northern Ireland are served by a fair and efficient public administration that is committed to accountability, openness, and quality service.
https://www.e-lfh.org.uk/programmes/complaints-handling/
About the Complaints Handling programme. The NHS Constitution, along with the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009, provide a right for patients to provide feedback, comments, raise concerns and make complaints.
https://www.independent.co.uk/voices/comment/before-you-complain-about-your-gp-this-is-what-you-need-to-know-about-actually-doing-the-job-10278154.html
May 27, 2015 · Voices > Comment Before you complain about your GP, this is what you need to know about actually doing the job . I really do understand the frustrations of the general public - I …
http://www.hscboard.hscni.net/our-work/integrated-care/gps/gp-contract/
Retainer Scheme. The retainer scheme is run by the HSCB and is designed to assist in retention of GPs in primary care in Northern Ireland. GP partners and GPs who are contracted to work for a Trust or another body for more than 20 hours per week are excluded from the scheme.
https://www.health-ni.gov.uk/articles/complaints-procedures-doh
Making a complaint about top management in the Northern Ireland Civil Service (NICS) – Department of Finance website. Making a complaint about the Health and Social Care service. Responsibility for dealing with complaints about health and social care services in Northern Ireland is …
http://www.nimdta.gov.uk/general-practice/gp-appraisal/gp-organising-appraisal/
The Quality Indicators Table has been produced to aid doctors, appraisers and Responsible Officers in the collection of information under the GMC’s supporting information framework.Revalidation is intended to be a five year process and it is unlikely that every section of supporting information will be complete for every appraisal.This table is guidance only and may be used if there are ...
http://www.healthscotland.scot/contact-us/comments-and-complaints
Comments and complaints. This page explains how to make a complaint or provide feedback. GPs, hospitals and other healthcare services. ... Visit NHS inform to complain about a GP, pharmacy, dentist or hospital in Scotland . Alternatively, you can call them on 0800 22 44 88.
https://www.citizensadvice.org.uk/health/nhs-healthcare/nhs-patients-rights/
If a GP is unsure about a diagnosis, they could be found negligent if they failed to refer you to a specialist and you suffered as a result of this. If you have not been referred for a second opinion and have suffered as a consequence, you may wish to complain. For information on making a complaint, see Complaints about GPs. GP charges
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