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https://www.ombo.nsw.gov.au/what-we-do/our-work/community-services/complaints-about-community-and-disability-services
we help services to improve their complaints procedures and systems. Complaints are positive. The Community Services (Complaints, Reviews and Monitoring) Act 1993 (CS CRAMA) makes it clear that complaints about community services are positive – they are an important way to improve service delivery and to resolve problems.
https://www.carersnsw.org.au/Assets/Files/HACC.pdf
need of the service - plan ahead. If your situation is urgent make sure the HACC provider is aware of this. They will try to prioritise you if they can. Series 1 - Caring for an older person, sheet 14 A project of Carers Victoria www.carersvic.org.au Home and Community …
https://www.hccc.nsw.gov.au/
Contact Us Submit an inquiry Submit a complaint Postal details 1800 043 159. 9am to 5pm (Sydney time) weekdays. Free call from landline phones anywhere in NSW, but call charges may apply from a …
https://www2.health.vic.gov.au/ageing-and-aged-care/home-and-community-care/hacc-program-for-younger-people/hacc-program-guidelines/hacc-quality-and-service-development/quality/hacc-program-complaints-policy
HACC PYP service providers and administering departments must have policies and procedures to inform people of their right to complain, and procedures to resolve any complaints received. The HACC PYP complaints policy provides a framework for developing fair, effective and accessible complaints policies and procedures.
https://www.innerwesthacc.org/contact
You can contact Commonwealth Home Support Programme (CHSP) and Community Care Supports Program (CCSP) services directly or contact the Inner West Sector Support Development and Training Officer who supports the coordination and development of CHSP/CCSP services in the Inner West Area, which consists of Burwood, Canada Bay, Strathfield, and Inner West Council Local Government Areas.
http://www.lanecove.nsw.gov.au/Community/CommunityServices/Pages/HACC.aspx
Home and Community Care Program (HACC) ... PROCEDURE FOR COMPLAINTS . If you have any concerns or have experienced a problem with a community service contact the Community Services Division in the NSW Office of the Ombudsman on 9286 1000 or www.ombo.nsw.gov.au. This organisation helps:
https://ww2.health.wa.gov.au/Articles/F_I/HACC-Home-and-Community-Care-Program
The WA Home and Community Care (HACC) Program is currently undergoing a significant period of reform. As of 1 July 2018 services for older people (people aged 65 and over and Aboriginal and/or Torres Strait Islander people aged 50 and over) were transitioned and are now funded and managed by the Commonwealth Department of Health through the Commonwealth Home Support Programme …
https://www.hac.nsw.gov.au/
NSW Housing Appeals Committee An independent avenue of appeal for social housing clients in NSW. The NSW Housing Appeals Committee (HAC) is an independent agency which deals with appeals from people who are unhappy with decision made by social housing providers.
http://conditions.health.qld.gov.au/HealthCondition/condition/12/69/656/what-is-the-home-and-community-care-hacc-prog
Jun 09, 2017 · HACC services are for people who need help to continue living at home in the community because: they are frail older people who have difficulty with everyday tasks, such as showering, getting dressed or doing housework, OR they are a younger person with a moderate to severe disability, AND they are at risk of having to go into a nursing home or aged people's hostel.
https://www.hccc.nsw.gov.au/About-Us/About-the-Commission/Code-of-Practice/Code-of-Practice
May 21, 2013 · The Health Care Complaints Commission was established in 1994 as an independent body to deal with complaints about health service providers in NSW. The scope of our work is governed by the Health Care Complaints Act. We strictly comply with the provisions of the Act.
https://www.facs.nsw.gov.au/inclusion/disability
The NSW Government will establish an Ageing and Disability Commissioner from 1 July 2019, to better protect adults with disability and older people from abuse Disability Inclusion Plan The plan is the NSW Government’s commitment to identifying and breaking down the …
https://www.cabonne.nsw.gov.au/Community/Home-and-Community-Care
The Commonwealth Home Support Program is dedicated to providing high quality service to support the needs of the frail, older people within the community, and those that care for them, who require assistance with daily living to maintain their independent lifestyle.Cabonne...
https://www.tweed.nsw.gov.au/Download.aspx?Path=~/Documents/Community/COPs/TSC02960_Tweed_HACC_Brochure.pdf
COMPLAINTS Contact Manager of the service with your complaint. If you are not satisfied, contact: ... Email: [email protected] The program helps HACC eligible people to live independently in their own home. Commonwealth Respite and Carelink Centres Information and provision of respite.
https://www.wslhd.health.nsw.gov.au/Health-Care-Interpreter-Service-/HCIS-Clients
Home and Community Care (HACC) funded services in Cumberland/Prospect Local Planning Area (LPA) Home and Community Care (HACC) funded services in Nepean LPA. Home and Community Care (HACC) funded services in Northern Sydney. Non-government organisations. Cancer Support Centre: Sydney Adventist Hospital ; Centacare Catholic Youth Family Service
http://www.forbes.nsw.gov.au/community/community-information/forbes-home-and-community-care-centre.aspx
Forbes Home and Community Care Centre The Home and Community Care program (HACC) is funded by Commonwealth and State Governments and administered by the NSW Department of Ageing, Disability and Home Care (DADHC). The purpose of the program is to allow people to live at home safely and independently for as long as possible and to avoid ...
https://www.burwood.nsw.gov.au/podiatry.html
The Home & Community Podiatry Service is funded by the NSW Department of Ageing, Disability and Home Care and is auspiced by Burwood Council. For more information, please scroll down and select the appropriate link. A number of translations have been provided.
https://www2.health.vic.gov.au/ageing-and-aged-care/home-and-community-care
The HACC Program for Younger People provides services for people with with disabilities and their carers. HACC and the NDIS. Information about how the NDIS and HACC relate in Victoria. Reporting and data. Home and Community Care service providers in Victoria must report quarterly data to the Department of Health & Human Services.
https://www.agedcarequality.gov.au/
On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards.
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