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https://www.hccc.nsw.gov.au/Complaints/How-to-make-a-complaint/Default
For complaints about registered health practitioners, such as doctors or nurses, the Commission must consult with the relevant health professional council in NSW before making a final decision. All parties involved will be notified of the final decision in writing within 14 days.
https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2006_073.pdf
Title: Complaint Management Policy • Having a designated AHS Senior Complaints Officer available 24 hours a day, 7 days a week. • Ensuring the proper process for managing complaints is followed by the organisation. 4.3 NSW Department of Health is responsible for: • Reviewing and evaluating the implementation and effectiveness of
https://www.ahpra.gov.au/Notifications/Further-information/Health-complaints-organisations.aspx
the NSW Health Care Complaints Commission via its website or by phoning 1800 043 159 or (02) 9219 7444. In Qld, you can contact the Office of the Health Ombudsman. The Office of the Health Ombudsman (OHO) can be contacted via its website or by phoning 133 OHO (133 646).
http://www.health.nsw.gov.au/
The home of NSW Health, which covers all aspects of public health in NSW.
https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/GL2006_023.pdf
hese Guidelines were developed by the NSW Complaints Working Party convened in 2005. The Department wishes to acknowledge the contribution of the following working party members: Kathleen Ryan, Quality & Safety Branch, NSW Health Margaret Arblaster, Quality & Safety Branch, NSW Health Vanessa Brooks, Quality & Safety Branch, NSW Health
https://www.legislation.nsw.gov.au/inforce/d133fbff-a3b9-46e7-f7ff-c679017fb69a/1993-105.pdf
Health Care Complaints Act 1993 No 105 New South Wales Historical version for 14.5.2013 to 31.12.2013 (generated on 17.01.2014 at 14:27) An Act to provide for the making, resolution, investigation and prosecution of health care complaints; to constitute a joint committee of members of Parliame nt, the Health Care Complaints
https://www.health.nsw.gov.au/legislation/Pages/incident-management-complaints.aspx
Incident management, complaints, public interest disclosures and disciplinary/grievance procedures. Legislation. Health Administration Act 1982. Health Administration Regulation 2015. ... The legal compendium is primarily intended for use by NSW Health entities.
https://www.healthdirect.gov.au/partners/nsw-health-care-complaints-commission
The Health Care Complaints Commission is an independent body that deals with complaints about health service providers in NSW. This includes complaints about hospitals, medical centers, doctors, nurses or any other health service provider.
https://www.legislation.nsw.gov.au/~/view/act/1993/105
25 Notification of certain complaints to Health Secretary . 25A Reference of complaints to be dealt with under inquiry powers of Health Secretary . ... is compiled and maintained in a database of legislation by the Parliamentary Counsel's Office and published on the NSW legislation website, ...
https://nnswlhd.health.nsw.gov.au/about/northern-nsw-local-health-district/complaints-and-compliments/
Complaints and Compliments here are a number of ways you can submit compliments or complaints to us. They can be written or verbal. Consider the following options and select the one that best suits your purpose. After hours complaints should be directed for interim management to the ‘on-call’ senior manager of the particular facility or […]
https://www.parliament.nsw.gov.au/committees/inquiries/Pages/inquiry-details.aspx?pk=2476
Cosmetic health service complaints in NSW. On 13 February 2018 the Committee on the Health Care Complaints Commission (HCCC) resolved to conduct an Inquiry into cosmetic health service complaints in New South Wales. The Terms of Reference for the Inquiry are attached below.
https://www.snswlhd.health.nsw.gov.au/contact-us
Complaints. Southern NSW Local Health District values consumer feedback as an important way to identify care issues and improve services. All concerns raised are treated in confidence, investigated thoroughly and feedback is provided on outcomes and actions taken to prevent recurrence and improve patient care. ... families and/or carers to ...
http://www.cec.health.nsw.gov.au/clinical-incident-management
Clinical Incidents. A clinical incident is any unplanned event which causes, or has the potential to cause, harm to a patient. NSW Health staff are required to report all incidents (both clinical and corporate), near misses, and complaints so that risks to patient safety are recognised and action is …
https://www.ombo.nsw.gov.au/complaints
Our complaint handling work is aimed at exposing and eliminating conduct that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.
https://iworkfor.nsw.gov.au/health-care-complaints-commission-office-of-the-jobs?agenciesid=44
Health Care Complaints Commission, Office of the Health Education and Training Institute ... New South Wales Medical Board Northern NSW Local Health District Northern Sydney Local Health District NSW Ambulance NSW Health Pathology NSW Institute of Medical Education and Training ...
https://www.islhd.health.nsw.gov.au/about-us/contact/compliments-and-complaints
Compliments and Complaints. Your care, comfort and satisfaction are important to the management and staff of Illawarra Shoalhaven Local Health District. Your feedback, whether a compliment or a complaint, is always welcome and helps us improve our services. You can provide feedback in a few different ways
https://www.ombo.nsw.gov.au/complaints/making-a-complaint
the ENERGY AND WATER OMBUDSMAN (EWON) about electricity, gas or water suppliers in NSW. If the supplier is a member of the EWON scheme you should complain to them first. We can assess complaints about all other suppliers/distributors of energy or water. Call our Inquiries team Monday to Friday between 9am to 4pm if you are unsure.
https://nnswlhd.health.nsw.gov.au/about/northern-nsw-local-health-district/complaints-and-compliments/comments-queries-and-feedback/
Complaints and Compliments. Technical Problems with this Website. Comments Queries and Feedback. LBH Redevelopment ... Mental Health Access Line Mental Health Access Line – 1800 011 511 Northern NSW Local Health District has transitioned to a new Mental Health Access Line. The new number for the ‘M... Hospitals. Ballina District Hospital ...
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