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The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014. On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland's independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.
https://www.oho.qld.gov.au/
The Office of the Health Ombudsman is Queensland’s health service complaints agency. We are an independent statutory authority and the one place all Queenslanders should go if they have a complaint about a health service provided to them, a family member or someone in their care.
https://www.legislation.qld.gov.au/view/pdf/asmade/act-2006-025
Health Quality and Complaints Commission Act 2006 No. 25, 2006 Part 3 Dealing with health quality complaints 50 How commission must deal with a health quality complaint. . . . . 33 51 Dealing with quality matter as health service complaint. . . . . . . . 34 Part 4 Dealing with health service complaints
https://www.parliament.qld.gov.au/documents/tableOffice/TabledPapers/2014/5414T4886.pdf
1.3 Functions of the Health Quality and Complaints Commission The HQCC is an independent statutory body which replaced the Health Rights Commission in 2006 following recommendations of the 2005 Forster Review.6 The Health Quality and Complaints Commission Act 2006 (the Act) sets out the functions of the HQCC in four categories: health service
https://www.legislation.qld.gov.au/view/html/asmade/act-2006-025
© The State of Queensland (Office of Queensland Parliamentary Counsel) 2014-2020 (Ver. 2.6.9.2 Rev. 6022)
https://www.qmhc.qld.gov.au/research-review/health-system-performance/healthcare-complaints
There are fewer mental health complaints. A report by the former Health Quality and Complaints Commission on Mental Health Complaints noted that complaints about mental health services were only 5 per cent of total complaints, suggesting people may …
https://www.qld.gov.au/health/contacts/complaints
Sep 21, 2015 · Complaints about Department of Health staff. If you have a complaint about Department employee (including the Queensland Ambulance Service), contact the department’s Ethical Standards Unit by emailing [email protected]. Private health services
https://www.oho.qld.gov.au/make-a-complaint/
HEALTH SERVICES COMPLAINTS: [email protected]. Visit our Make a complaint page for more information on making a health service complaint. GENERAL ENQUIRIES OR QUESTIONS: [email protected]. The Office of the Health Ombudsman acknowledges the Traditional Owners of the land, and pays respect to Elders past, present and emerging. ...
https://en.wikipedia.org/wiki/Queensland_Health
Children's Health Services, will oversee the implementation of a Statewide paediatric service. Health Quality and Complaints Commission. In response to the Forster Review of Queensland Health Systems an independent Health Quality and Complaints Commission was established on 1 July 2006 to allow patients to lodge complaints about health matters.Annual budget: $18.3 billion (2018–2019)
https://www.cabinet.qld.gov.au/documents/2008/aug/hqcc%20report%20into%20mackay%20hospital/Attachments/HQCC%20report%20on%20Mackay%20Hospital.pdf
Quality of health services at Mackay Base Hospital 6 9.3 Quality of surgery by Dr Khalafalla 123 9.3.1 Health Quality and Complaints Commission opinion 127 9.3.2 Health Quality and Complaints Commission recommendation 128 9.4 Other concerns about Dr Khalafalla 128 9.4.1 Accuracy of surgical data and records 128
https://www.parliament.qld.gov.au/documents/explore/ResearchPublications/ResearchBriefs/2006/RBR200620.pdf
A proposed new health commission for Queensland – Health Quality and Complaints Commission On 20 February 2006, the Queensland Premier, the Hon Peter Beattie MP, and the Minister for Health, the Hon Stephen Robertson MP, announced that a new health commission, to be called the Health Quality and Complaints Commission, would
https://www.agedcarequality.gov.au/
On 1 July 2019, the Aged Care Quality and Safety Commission began assessing and monitoring quality of care and services against the Aged Care Quality Standards. The Commission has a range of resources available for download to support service providers and their consumers to understand the Quality Standards.
https://www.hccc.nsw.gov.au/Contact-Us/Contact-Us2
Mar 15, 2019 · The Commission’s Inquiry Service handles inquiries from people who are concerned about the quality of the health care provided to them or to a family member or friend. The service also responds to questions from health service providers in relation to complaints. Inquiries are usually made by telephone or email.
https://www.qmhc.qld.gov.au/
Improving the mental health and wellbeing of Queenslanders. The Commissioner and staff of the Queensland Mental Health Commission wish you a Happy Christmas and a …
https://www.healthdirect.gov.au/australian-health-services/20141965/health-quality-and-complaints-commission/services/brisbane-city-4000-albert
The Health Quality and Complaints Commission (HQCC) is an independent body dedicated to improving the quality and safety of health services in Queensland. in Brisbane City, 4000, offers the following services - Patient advocacy and liaison service.Location: 53 Albert Street, BRISBANE CITY, 4000, QLD
https://www.forgov.qld.gov.au/schedules/health-complaints-management-retention-and-disposal-schedule
Aug 29, 2019 · Health Complaints Management Retention and Disposal Schedule ... 21 October 2013. Used by: Office of the Health Ombudsman (formerly Health Quality and Complaints Commission) QDAN: 658 v.2 . Summary. Covers the core business records of health complaints management. Downloads. Health Complaints Management Retention and Disposal Schedule QDAN658 v ...
https://www.complaints.services.qld.gov.au/
Feb 07, 2018 · Complaints and compliments. Your feedback helps the Queensland Government deliver quality services. Online feedback form * I would like to ...
https://www.safetyandquality.gov.au/sites/default/files/migrated/Using-the-Australian-Charter-of-Healthcare-Rights-PDF-421-KB.pdf
Documents available from the Australian Commission on Safety and Quality in Health Care: Australian Charter of Healthcare Rights A4 Flier (English) Word, PDF, Indesign, Audio, Braille ... QLD Health Quality and Complaints Commission www.hqcc.qld.gov.au WA Office of Health Review
https://www.data.qld.gov.au/dataset/consultancy-spending-health-quality-and-complaints-commission
Consultancy spending undertaken by the Health Quality and Complaints Commission. Data and Resources. 2012-13 Consultancy spending - Health Quality and Complaints Commission CSV Popular Consolidated consultancy spending undertaken by the Health Quality and...
https://www.health.qld.gov.au/cairns_hinterland/html/ryan-home
Ryan's Rule is a three step process to support patients of any age, their families and carers, to raise concerns if a patient’s health condition is getting worse or not improving as well as expected.
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