Health Service Complaints Nsw

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Customer complaints Service NSW

    https://www.service.nsw.gov.au/contact-us/customer-complaints
    Submitting a complaint You can submit a complaint or provide feedback by using one of the following methods: Via the online feedback form Email [email protected] Phone 13 77 88 In person at any Service NSW Service Centre Write to: Customer Resolution Coordinator GPO Box 7057 Sydney NSW 2001 Complaints about our services Service NSW is committed to providing excellent customer …

How to make a complaint - NSW Health Care Complaints ...

    https://www.hccc.nsw.gov.au/Complaints/How-to-make-a-complaint/Default
    cannot enforce a health service provider to provide you with treatment. cannot enforce a health service provider to alter a medico-legal document if you are unhappy with the content. cannot deal with matters that occurred outside of NSW. acts to protect the public …

Your feedback - Patient care, treatment and concerns

    https://www.health.nsw.gov.au/patientconcerns/Pages/feedback.aspx
    Tell the health service provider what you would like them to do about your concerns. Keep a copy of the letter for your records. Lodge a complaint with the Health Care Complaints Commission. The Health Care Complaints Commission is independent of the public health system. It receives and assesses complaints about health care practitioners and ...

Cosmetic health service complaints in NSW

    https://www.parliament.nsw.gov.au/committees/inquiries/Pages/inquiry-details.aspx?pk=2476
    On 13 February 2018 the Committee on the Health Care Complaints Commission (HCCC) resolved to conduct an Inquiry into cosmetic health service complaints in New South Wales. The Terms of Reference for the Inquiry are attached below. In the video below, Chair Mr Adam Crouch discusses the Committee's findings and recommendations:

Contact us - Ministry of Health

    https://www.health.nsw.gov.au/pages/contact.aspx
    Concerns about your health care; NSW Health Care Complaints Commission; Media enquiries; Comments, questions and feedback; Smoking bans - reports and complaints; Disease notification; Contact addresses for the NSW Ministry of Health

Complaints - NSW Ombudsman

    https://www.ombo.nsw.gov.au/complaints
    Our complaint handling work is aimed at exposing and eliminating conduct that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.

Complaints - NSW Ambulance

    https://www.ambulance.nsw.gov.au/about-us/contact-us/complaints
    The Health Care Complaints Commission acts to protect public health and safety by dealing with complaints about health service providers in NSW. Online complaints. Street address Level 12 323 Castlereagh Street (corner of Hay St) Sydney NSW 2000. Mail Locked Bag 18 Strawberry Hills NSW 2010. Phone 1800 043 159 (toll free) or(02) 9219 7444

Comments Queries and Feedback - Northern NSW Local Health ...

    https://nnswlhd.health.nsw.gov.au/about/northern-nsw-local-health-district/complaints-and-compliments/comments-queries-and-feedback/
    To help esnure your comment, enquiry or feedback gets to the right person as quickly as possible, please tell us which hospital, site or community area that you are wanting to provide this information for.

Health Care Complaints Commission - Wikipedia

    https://en.wikipedia.org/wiki/Health_Care_Complaints_Commission
    The New South Wales Health Care Complaints Commission (commonly referred to as the ' HCCC '), is an independent statutory body created by the Parliament of New South Wales, Australia to receive, assess, resolve or prosecute complaints relating to health service providers in New South Wales. The HCCC plays a unique role in maintaining the integrity of the NSW health care system by receiving and ...

Other health complaints organisations

    https://www.ahpra.gov.au/Notifications/Further-information/Health-complaints-organisations.aspx
    AHPRA and a National Board can only accept a concern about an individual health practitioner and cannot accept a complaint about a health service provider. Health complaints organisations may be able to accept a complaint about a health service provider (such as a health practitioner, a clinic or a hospital), including people working in ...

NSW Health Care Complaints Commission healthdirect

    https://www.healthdirect.gov.au/partners/nsw-health-care-complaints-commission
    The Health Care Complaints Commission is an independent body that deals with complaints about health service providers in NSW. This includes complaints about hospitals, medical centers, doctors, nurses or any other health service provider.

Concerns/Complaints About Mental Health Treatment or ...

    https://www.nswcag.org.au/concerns-complaints-about-mental-health-treatment-or-services-in-nsw.html
    Contact the Mental Health Advocacy Service. ... HCCC is an independent body which receives and assesses complaints about health services and health care providers in NSW under the Health Care Complaints Act 1993. Health care providers can either be registered, like doctors and nurses; or un-registered, like acupuncturists, naturopaths ...

Compliments and complaints - Ministry of Health

    https://www.islhd.health.nsw.gov.au/about-us/contact/compliments-and-complaints
    Compliments and Complaints. Your care, comfort and satisfaction are important to the management and staff of Illawarra Shoalhaven Local Health District. Your feedback, whether a compliment or a complaint, is always welcome and helps us improve our services. You can provide feedback in a few different ways

Managing Complaints and Concerns about Clinicians

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2018_032.pdf
    Managing Complaints and Concerns about Clinicians Summary This Policy Directive provides a standard approach for the management of serious complaints and concerns about clinicians working in NSW Health. This Policy and its Procedures are to be used in conjunction with the applicable Policy Directives’

Complaint Management Policy - Ministry of Health

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2006_073.pdf
    corporate complaints that arise in the NSW Health system. Replaces Doc. No. Complaints Handling Frontline - better practice guidelines - issued 1998 ... Schools and Clinics, NSW Ambulance Service, Public Health Units, Public Hospitals Audience All staff, including managers, clinicians and contractors ...

Find Your Health Service - NSW Health

    http://yhs.health.nsw.gov.au/hospitals/search.asp
    Find a Pharmacy www.findapharmacy.com.au This search site lists more than 80% of pharmacies in Australia White Pages You can also click here to search the White Pages online Your Health Service Every hospital listed in the Your Health Service website includes a link to pharmacies in the Local Services You May Need section.

Contact Us - SNSWLHD - Southern NSW Local Health District

    https://www.snswlhd.health.nsw.gov.au/contact-us
    Complaints. Southern NSW Local Health District values consumer feedback as an important way to identify care issues and improve services. All concerns raised are treated in confidence, investigated thoroughly and feedback is provided on outcomes and actions taken to prevent recurrence and improve patient care. ... If you would like to contact a ...

Health Care Complaints Commission, Office of the jobs - I ...

    https://iworkfor.nsw.gov.au/health-care-complaints-commission-office-of-the-jobs?agenciesid=44
    Health Care Complaints Commission, Office of the ... New South Wales Medical Board Northern NSW Local Health District Northern Sydney Local Health District ... NSW Ministry of Health NSW Service for the Treatment and Rehabilitation of Torture & Trauma Survivors Nursing and Midwifery Office Office for Health and Medical Research ...

C HEALTH SERVICE COMPLAINTS IN NEW SOUTH WALES

    https://www.parliament.nsw.gov.au/ladocs/submissions/60374/Submission%209%20The%20Australasian%20College%20of%20Dermatologists.pdf
    The HCCC acts to protect public health and safety by dealing with complaints about health service providers in NSW. According to the Health Care Complaints Act 1993, a health practitioner is defined as a person ‘who provides a health service (whether or not the person is registered under the Health Practitioner Regulation National Law)’.



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