Hillingdon Council Complaints Procedure

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Complaints - Hillingdon Council

    https://www.hillingdon.gov.uk/complaints
    Adult social care complaints procedure [132KB] Corporate complaints procedure [142KB] Note: If you have a complaint about a care home, nursing home or any other adult social care service the first thing you should do is tell the home or service. This applies whether you pay for your care or if the local council funds it. Schools complaints ...

Hillingdon Council Complaints

    https://www.complaintsdepartment.co.uk/hillingdon-council/
    The council was created by the London Government Act 1963 and replaced four local authorities: Uxbridge Borough Council, Hayes and Harlington Urban District Council, Ruislip-Northwood Urban District Council and Yiewsley and West Drayton Urban District Council. Hillingdon Council complaints contacts. Visit Contact PageLocation: Hillingdon Council Civic Centre High Street Uxbridge Middlesex UB8 1UW

London Borough Of Hillingdon Complaints Procedure

    https://hillingdonchildcare.proceduresonline.com/pdfs/corporate_complaints_procedure.pdf
    1.2 The policy of the Council is to look at complaints in a positive manner as it allows the council to incorporate feedback into the improvement of services to its customers. 2. Introduction – The need for a Corporate Complaints Policy 2.1 Hillingdon Council is committed to providing responsive and effective services to all our customers.

Hillingdon home - Hillingdon Council

    https://www.hillingdon.gov.uk/
    Hillingdon Council has confirmed that council tax for over-65s will be frozen for a fourteenth consecutive year, following the approval of its budget for 2020/21 at a council meeting tonight (Thursday 20 February).

Comments and Complaints GP Extranet - Hillingdon CCG

    http://www.hillingdonccg.nhs.uk/complaints
    Brent, Harrow and Hillingdon Clinical Commissioning Groups (CCG): Brent, Harrow, Hillingdon CCGs have overall responsibilities for the services it commissions. If you have a concern about any of the Trust’s above, please get in touch. Brent, Harrow, Hillingdon CCG also provides some services and manages specific areas of NHS services including:

Hillingdon Council complaints email & Phone number The ...

    http://thecomplaintpoint.co.uk/hillingdon-council-complaints-email-phone-number
    Jun 29, 2019 · How to make a Complaint to Hillingdon Council. Hillingdon Council operates an easy to follow complaints procedure. The first step is to call the complaints line on 01895 250111(Switchboard). They say the vast majority of complaints are successfully resolved at this stage.

A Review of Hillingdon’s Corporate Complaints Procedure

    https://archive.hillingdon.gov.uk/media/33748/A-Review-of-Hillingdons-Corporate-Complaints-Procedure/pdf/A_Review_of_Hillingdons_Corporate_Complaints_Procedure.pdf
    aims to make it as easy as possible for people to provide feedback and the Council aim to resolve all complaints at the earliest opportunity. This Council's complaints procedure is, therefore, designed to ensure that complaints are dealt with openly, flexibly and in a timely way.

Formal complaints - The Hillingdon Hospitals NHS ...

    https://www.thh.nhs.uk/patients/advice/formal.php
    Advice/feedback: Formal complaints . To provide the best possible service, we are constantly improving our service to ensure that all of our patients receive the best possible care and treatment. Patient leaflets. Complaints - Making a Complaint (1.38Mb, pdf) VoiceAbility - NHS …

LONDON BOROUGH OF HILLINGDON

    https://archive.hillingdon.gov.uk/media/28131/Public-Health-complaints-procedure/pdf/public_health_complaints_procedure__revised_June_2013.pdf
    Public Health Complaints Procedure 1. Introduction This procedure should ensure that all complaints received by the Council regarding its public health functions are handled in accordance with The NHS Bodies and Local Authorities (Partnership Arrangement Care Trusts, Public Health and Local Healthwatch) Regulations 2012.

Complaints Procedure Dr Triplett's CE Primary School

    https://www.drtripletts.hillingdon.sch.uk/complaints-procedure/
    Complaints procedure If you have a complaint, please contact your child's own teacher in the first instance. It is nearly always preferable to see them at the end of the day than the beginning.

PROCEDURE - London Borough of Hillingdon

    https://modgov.hillingdon.gov.uk/documents/s35420/Item%207%20-%20Review%20Update%20-%20Council%20Complaints%20Procedure.pdf
    To provide the Committee with an update on the impact of the Major Review of the Council's Corporate Complaints Procedure that was undertaken in 2014/15. BACKGROUND INFORMATION 1. During 2014/15, the Corporate Services and Partnerships Policy Overview Committee completed a major review of the three-stage corporate complaints procedure.

THE COUNCIL'S CORPORATE COMPLAINTS PROCEDURE

    https://modgov.hillingdon.gov.uk/documents/s29325/08%20-%20REPORT%20Cabinet%20Report%20-%20Review%20of%20the%20Councils%20Corporate%20Complaints%20procedure%20-%20MB%20FINAL.pdf
    Cabinet - 22 October 2015 THE COUNCIL'S CORPORATE COMPLAINTS PROCEDURE Cabinet Member Councillor Ray Puddifoot MBE Cabinet Portfolio Leader of the Council Officer Contact Dan Kennedy - Head of Business Performance, Policy and Standards. Papers with report Appendix A: Committee recommendations Appendix B: Revised Corporate Complaints Procedure.

Understand how your council works: Make a complaint - gov.uk

    https://www.gov.uk/understand-how-your-council-works/make-a-complaint
    How local councils work in England - types of council, decision-making, council finances, local councillors and making complaints Understand how your council works: Make a complaint - GOV.UK Skip ...

Hillingdon Council complaints Archives - ComplaintPoint.co.uk

    http://thecomplaintpoint.co.uk/tag/hillingdon-council-complaints
    Jun 29, 2019 · How to make a Complaint to Hillingdon Council Hillingdon Council operates an easy to follow complaints procedure. The first step is to call the complaints line on 01895 250111(Switchboard). They say the vast majority of complaints. Read more

Complaints London Councils

    https://www.londoncouncils.gov.uk/who-we-are/about-us/governance/complaints
    Persistent or vexatious complaints and managing unreasonable complainant behaviour. Our aim is to deal with all complaints in ways which are demonstrably consistent, fair and reasonable. We reserve the right to handle any complaint made unreasonably, persistently or vexatiously outside of the three stage complaints procedure.

Our Complaints Policy Healthwatch Hillingdon

    https://healthwatchhillingdon.org.uk/report/2018-09-01/our-complaints-policy
    Sep 01, 2018 · Complaints or concerns about NHS services, which should be dealt with through the NHS complaints procedure. Complaints or concerns about the provision of social care services which should be dealt with by complaints procedure of the relevant local authority providing social care, e.g. London Borough of Hillingdon Council.

London Borough of Hillingdon

    https://www.lgo.org.uk/documents/councilperformance/2008/hillingdon.pdf
    London Borough of Hillingdon for the year ended 31 March 2008 The Local Government Ombudsman (LGO) provides a free, independent and impartial service. We consider complaints about the administrative actions of councils and some other authorities. We cannot question what a council has done simply because someone does not agree with it. If we ...

Complain about your council - GOV.UK

    https://www.gov.uk/complain-about-your-council
    Complain to your council if they have done something wrong, failed to provide a service or not followed correct procedures Complain about your council - GOV.UK Skip to main content

Meals Service

    https://www.connecttosupporthillingdon.org/s4s/WhereILive/Council?pageId=4081
    Hillingdon council is committed to the provision of a quality hot meals on wheels service in the borough. The current service provided by Apetito has a high level of satisfaction amongst its customers and offers high quality, value for money and authentic hot meals to the varied communities living in the borough. The service also includes a ...

What is the Local Offer

    https://www.connecttosupporthillingdon.org/s4s/WhereILive/Council?pageId=3540
    If you need to complain about the Local Offer, please go to the council website. If the complaint is about a service not run by the council, you would need to follow that service's complaints procedure. SEND Local Offers in neighbouring local authorities How do I access the Local Offer in neighbouring local authorities?



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