Hmie Complaints Procedure

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Complaints handling procedure - Education Scotland

    https://education.gov.scot/Documents/ComplaintsProcedure.pdf
    We have a two stage complaints handling procedure.We will always try to deal with your complaint quickly, but where it is clear that the matter will require a detailed investigation we will tell you and keep you updated of our progress.

Complaints handling procedure Policies and information ...

    https://education.gov.scot/education-scotland/who-we-are/policies-and-information/complaints-handling-procedure/
    Education Scotland is committed to providing high-quality services. Occasionally things go wrong and when this happens it is important that we act quickly to resolve the situation. The Education Scotland complaints handling procedure (attached below) covers concerns and formal complaints about our work and the work of our staff.

Complaints - Care Inspectorate

    https://www.careinspectorate.com/index.php/complaints
    The SPSO website has information on making a complaint and the types of complaints it looks at. They are the final stage for handling complaints about public services in Scotland. Other organisations. Local authority social work departments: you need to contact the …

spso hmie memorandum 2007 by rissui - Issuu

    https://issuu.com/rissui/docs/spso_hmie_memorandum_2007
    Feb 10, 2014 · 5. Complaints about HMIE The HMIE Complaints Procedure outlines how the Inspectorate investigates and responds to complaints about its work. It contains a …

HM Inspectorate of Education in Scotland

    https://files.eric.ed.gov/fulltext/ED538677.pdf
    xact as the final internal adjudicator in HMIE’s formal complaints procedure xinstall and maintain appropriate systems of financial control, corporate governance and risk management . 5 xkeep under review the provisions of the Framework Document and advise the ... HM Inspectorate of Education . …

Guidance on the Scottish Schools (Parental Involvement ...

    https://www.gov.scot/publications/guidance-scottish-schools-parental-involvement-act-2006/pages/8/
    Sep 12, 2006 · The checklist presented here takes account of the requirements in the Scottish Schools (Parental Involvement) Act 2006. It is also included in a tick box format in the Parents as Partners in their Children's Learning Toolkit. Effective parental involvement is the …

Dalmally Primary School Dalmally Follow-through 11/12/2007

    https://www.argyll-bute.gov.uk/sites/default/files/Dalmally%20Primary%20School%20HMIE%20Follow%20Through%20Report%202007.pdf
    [email protected]. A copy of our complaints procedure is available from this office, by telephoning 01506 600200 or from our website at . www.hmie.gov.uk. If you are not satisfied with the action we have taken at the end of our complaints procedure, you can raise your complaint with the Scottish Public Services Ombudsman (SPSO). The

XXXXXXXXXX CONFIDENTIAL XXXXXXXXXX

    http://scottishombudsmanwatch.org/files/XXX_SPSO_2009-12-17_redacted.pdf
    Dec 17, 2009 · ‘HMIe feedback and complaints procedure’. This matter was also the subject of the ‘Memorandum Of Understanding Between Scottish Public Services Ombudsman (SPSO) And HM Inspectorate Of Education (HMIe)’ of 2007 drawn up jointly by Ombudsman Alice Brown and the senior chief inspector of HMIe, Graham Donaldson. It states in Section 5

Complain about a school or childminder - GOV.UK

    https://www.gov.uk/complain-about-school
    Complain about a school or childminder - complaints process, when to complain to the Department for Education, the Education Funding Agency or Ofsted

Decision report 201003746 SPSO

    https://www.spso.org.uk/decision-reports/2011/october/decision-report-201003746-201003746
    His complaint to the Ombudsman stemmed from the way in which HMIE dealt with his complaint. Although we did not uphold one aspect of Mr C's complaint, we did find that there was an unreasonable delay in HMIE arranging a face-to-face meeting to discuss the complaint, contrary to …

Great Western Pre-school Portlethen Integrated Inspection ...

    http://greatwesternps.co.uk/images/Results/Portlethen/11012006%20HMIECare%20Commission%20Report.pdf
    HMCI, at HM Inspectorate of Education, Denholm House, Almondvale Business Park, Almondvale Way, Livingston EH54 6GA. Our complaints procedure If you have a concern about this report, you should write in the first instance to either: Complaints Coordinator Headquarters Care Commission Compass House Riverside Drive Dundee DD1 4NY Hazel Dewart

Complain about a school or childminder: State schools - GOV.UK

    https://www.gov.uk/complain-about-school/state-schools
    Complain about a school or childminder - complaints process, when to complain to the Department for Education, ... You must have already followed the school’s complaints procedure.

Barcaldine Primary School Argyll and Bute Council

    https://www.argyll-bute.gov.uk/sites/default/files/Barcaldine%20Primary%20School%20HMIE%20Follow%20Through%20Report%202007.pdf
    [email protected]. A copy of our complaints procedure is available from this office, by telephoning 01506 600200 or from our website at www.hmie.gov.uk. If you are not satisfied with the action we have taken at the end of our complaints procedure, you can raise your complaint with the Scottish Public Services Ombudsman (SPSO). The

Middleton Park Primary School Nursery Class Aberdeen ...

    https://www.aberdeencity.gov.uk/sites/default/files/HMIe%20Middleton%20Park%20Inspection%20Nursery%203%20May%202006.pdf
    A copy of the HMIE complaints procedure is available from the HMIE ... Middleton Park Primary School Nursery Class Aberdeen City Council Introduction Middleton Park Primary School Nursery Class was inspected in January 2006 as part of the integrated inspection programme by

The Crerar Review: the report of the independent review of ...

    https://www.gov.scot/publications/crerar-review-report-independent-review-regulation-audit-inspection-complaints-handling/pages/14/
    Sep 25, 2007 · 11.7 In December 2006, the SCC published a report on "Complaints in Education 12" which included the following finding: "The complaints procedure for education is complex, involving a number of different internal stages and four separate, statutory sources of external review…" In its "Literature Review on the Consumer Approach to Scrutiny ...

Members’ Library Service Request Form - East Lothian Council

    https://www.eastlothian.gov.uk/download/meetings/id/6593/1307_integrated_inspection_by_the_care_commission_and_hmie_of_wee_scones_nursery
    Members’ Library Service Request Form Date of Document 11/10/06 Originator Care Commission/Hmie Originator’s Ref (if any) Document Title Interated Inspection by the Care Commission and HMIe of Wee Scones Nursery Please indicate if access to the document is to …

Accountability and complaint handling of Scotland’s public ...

    http://scottishombudsmanwatch.org/files/XXX_SPSO_2011-01-12_statement_redacted_2_.pdf
    Jan 12, 2011 · complaints procedures of HMIE and of SPSO, especially the SPSO–HMIE Memorandum of Understanding (an SPSO document), HMIE complaints procedure (an HMIE document) and HM Inspectorate of Education in Scotland Executive Agency Framework (a Scottish Government document), discussed in greater detail below. All other parties will be similarly misled.

Lady Alice Nursery Class Greenock Integrated Inspection 14 ...

    https://www.careinspectorate.com/berengCareservices/html/reports/getPdfBlob.php?id=175770
    HMCI, at HM Inspectorate of Education, Denholm House, Almondvale Business Park, Almondvale Way, Livingston EH54 6GA. Our complaints procedure If you have a concern about this report, you should write in the first instance to either: Complaints Coordinator Headquarters Care Commission Compass House Riverside Drive Dundee DD1 4NY Hazel Dewart

EIS Inspection Advice

    https://www.eis.org.uk/PoliciesandGuidance/SchoolInspections
    The Educational Institute of Scotland. 46 Moray Place, Edinburgh EH3 6BH +44 (0)131 225 6244 [email protected] @eisunion eisunion

Consultation on Section 70 of the Education (Scotland) Act ...

    https://consult.gov.scot/supporting-learners/users-of-the-section-70-complaints-process/results/sct1117507118-1_section70_p1.pdf
    the Section 70 (Procedure) (Scotland) Regulations 2017 to the section 70 process. 3. The guidance seeks to set out in detail what can be considered within a section 70 ... fast-tracked to HMIE for investigation; ... complaint could only be made when the local complaints procedure has been completed. 17. In response to the comment about ...



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