Hospital Complaints Nsw

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How to make a complaint - NSW Health Care Complaints ...

    https://www.hccc.nsw.gov.au/Complaints/How-to-make-a-complaint/Default
    The Commission has 60 days to assess your complaint. For complaints about registered health practitioners, such as doctors or nurses, the Commission must consult with the relevant health professional council in NSW before making a final decision. All parties involved will be notified of the final decision in writing within 14 days.

Home - NSW Health Care Complaints Commission

    http://www.hccc.nsw.gov.au/
    Contact Us Submit an inquiry Submit a complaint Postal details 1800 043 159. 9am to 5pm (Sydney time) weekdays. Free call from landline phones anywhere in NSW, but call charges may apply from a …

Your feedback - Patient care, treatment and concerns

    https://www.health.nsw.gov.au/patientconcerns/Pages/feedback.aspx
    For treatment in a private hospital find the relevant private hospital. National Health Services Directory. For healthcare in a Commonwealth-funded aged-care service. Aged Care Complaints Commissioner. For treatment by a general practitioner (GP) in private practice. Medical Council of New South Wales

Compliments and complaints Illawarra Shoalhaven Local ...

    https://www.islhd.health.nsw.gov.au/about-us/contact/compliments-and-complaints
    Compliments and Complaints. Your care, comfort and satisfaction are important to the management and staff of Illawarra Shoalhaven Local Health District. Your feedback, whether a compliment or a complaint, is always welcome and helps us improve our services. You can provide feedback in a few different ways

Complaints and Compliments - Northern NSW Local Health ...

    https://nnswlhd.health.nsw.gov.au/about/northern-nsw-local-health-district/complaints-and-compliments/
    Complaints and Compliments here are a number of ways you can submit compliments or complaints to us. They can be written or verbal. Consider the following options and select the one that best suits your purpose. After hours complaints should be directed for interim management to the ‘on-call’ senior manager of the particular facility or […]

Complaints and concerns Sydney Children's Hospitals Network

    https://www.schn.health.nsw.gov.au/hospitals/parents-carers/complaints-and-concerns
    There are lots of ways you can have your say: Use the webform for Sydney Children's Hospital, Randwick Use the webform for The Children's Hospital at Westmead Use the suggestion boxes located in every ward. Anonymous feedback can be provided and is sent to the Patient Friend and forwarded to the appropriate staff and the Clinical Governance Unit for review and action. Contact the Patients' Friend

Fairfield Hospital - Comments, Compliments, and Complaints

    https://www.swslhd.health.nsw.gov.au/fairfield/ccc.html
    Comments, Compliments and Complaints. Fairfield Hospital is committed to delivering high quality, patient focused health care but we know we can always improve our services by listening to the experiences and feedback from the people who use them.

Comments Queries and Feedback - Northern NSW Local Health ...

    https://nnswlhd.health.nsw.gov.au/about/northern-nsw-local-health-district/complaints-and-compliments/comments-queries-and-feedback/
    Complaints and Compliments; Employment. GradStart Program; Health Care Services Plan ... enquiry or feedback gets to the right person as quickly as possible, please tell us which hospital, site or community area that you are wanting to provide this information for. Your ... Northern NSW Local Health District has transitioned to a new Mental ...

Customer complaints Service NSW

    https://www.service.nsw.gov.au/contact-us/customer-complaints
    Sydney NSW 2001; Complaints about our services. Service NSW is committed to providing excellent customer service and every attempt is made to deal with complaints on the spot, however, if you would like to submit a complaint we would like to assure you that we will act in an open and honest manner, and within clear timeframes.

Complaint Management Policy

    https://www1.health.nsw.gov.au/pds/ActivePDSDocuments/PD2006_073.pdf
    corporate complaints that arise in the NSW Health system. Replaces Doc. No. Complaints Handling Frontline - better practice guidelines - issued 1998 ... (names, addresses, hospital numbers, identified providers, etc.) • If possible, provide a copy of the completed record to the complainant to ensure they agree that it is factually correct.

NSW Health Care Complaints Commission healthdirect

    https://www.healthdirect.gov.au/partners/nsw-health-care-complaints-commission
    The Health Care Complaints Commission is an independent body that deals with complaints about health service providers in NSW. This includes complaints about hospitals, medical centers, doctors, nurses or any other health service provider.

Patient care, treatment and concerns - NSW Health

    http://www.health.nsw.gov.au/patientconcerns/Pages/default.aspx
    You can expect appropriate treatment for your condition, the best possible care at all times, to be treated with respect, to talk to someone immediately about your concerns. The NSW Patient Safety and Clinical Quality Program outlines what you might reasonably expect if you are admitted as a patient to a hospital or require treatment from a ...

SWSLHD Camden and Campbelltown Hospitals - - Patient ...

    https://www.swslhd.health.nsw.gov.au/ccq/liaison.html
    Patient Liaison Officer. If you have any concerns regarding the care you or your family receive at Camden and Campbelltown Hospitals, you are encouraged to speak with the Patient Liaison Officer.

Have your say - Ministry of Health

    https://www.nslhd.health.nsw.gov.au/AboutUs/Pages/Haveyoursay.aspx
    Step One: Let the hospital or service concerned know We encourage you to let the nurse, doctor or health professional involved know that you have a concern. You should also discuss your concerns with the manager of the ward or department so that they may work with you to find a solution.

NSW Health looks at hospital complaints process after ...

    https://www.abc.net.au/news/2019-04-18/hospital-mistreatment-claims-not-investigated-patients-claim/11026656
    Apr 18, 2019 · Patients at NSW hospitals claim investigators at the state's health watchdog are ignoring complaints about substandard hospital care, following an ABC investigation into the agency.

Complaints - NSW Ombudsman

    https://www.ombo.nsw.gov.au/complaints
    Our complaint handling work is aimed at exposing and eliminating conduct that is illegal, unreasonable, unjust or oppressive, improperly discriminatory, based on improper or irrelevant grounds, based on a mistake of law or fact, or otherwise wrong.

HREC Complaints - nbmlhd.health.nsw.gov.au

    https://www.nbmlhd.health.nsw.gov.au/research-office/human-research-ethics/hrec-complaints
    Nepean Hospital Kingswood NSW 2751. Telephone: 0247 343441 or by email to: [email protected]. Complaints may be made in person, via email or in writing to the above address. Please include any details about the study and the name of the researcher responsible to assist us with our enquiries.

Compliments, complaints and suggestions South Eastern ...

    https://www.seslhd.health.nsw.gov.au/prince-of-wales-hospital/patients-visitors/compliments-complaints-and-suggestions
    Compliments, complaints and suggestions ... High St Building, Prince of Wales Hospital, Randwick, NSW 2031. Share your story anonymously on the website Patient Opinion and the relevant staff member will follow up with you and act on your feedback. For more information go to: ...



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