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https://www.hounslow.gov.uk/info/20158/customer_services/1402/complaints_and_comments
Not every expression of dissatisfaction will be a complaint. Some dissatisfaction about the Council’s action will be treated as a request for us to do something, for example, a service request. We will deal with these as part of the Council’s day to day business, rather than through our complaints process.
https://www.hounslow.gov.uk/info/20158/customer_services/1402/make_a_complaint_or_comment/2
The Council has a two stage complaints procedure, as follows: Stage 1. The Head of Service will investigate and respond to your complaint within 15 working days. Stage 2. When you receive the response to your Stage 1 complaint you are not satisfied that the team has dealt with your complaint properly, you may request a review at Stage 2.
https://www.careplace.org.uk/Services/14496/Hounslow-Council-C
email [email protected]; write to us at: Customer Relations, Hounslow House, 7 Bath Road, Hounslow TW3 3EB. Complaints. If you are unhappy with a decision that Hounslow Council has made or the quality of a service they have delivered, please contact the department concerned to appeal or to give them the opportunity to put things right.
https://www.mylondon.news/news/local-news/hounslow-homes-gagging-order-over-8084576
Nov 10, 2014 · Hounslow Homes 'gagging order' over complaint which could affect hundreds of people on Brentford Towers estate. Joseph Jones claims he has been prevented from speaking out about a complaint which could affect heating charges for all 528 households in the high-rise blocks
https://www.mylondon.news/news/local-news/hounslow-homes-could-close-under-7326818
Jun 25, 2014 · Hounslow's largest housing association, which is at the centre of a police fraud investigation, could be closed under proposals announced today. Hounslow Council is considering taking back control of its housing stock from Hounslow Homes, which is responsible for maintaining the borough's 16,500 council homes.
https://www.whatdotheyknow.com/request/hounslow_councilhounslow_homes_h
The Hounslow Homes and Hounslow Council housing progress and targets statistics since 2002 to present. Any guidelines or procedures addressing Mould and damp in both Hounslow Homes and Hounslow Council managed properties, also figures detailing numbers of affected properties and any relevant statistics or figures associated with this.
https://www.complaintsdepartment.co.uk/hounslow-council/
Hounslow Council. Hounslow London Borough Council is the local authority for the London Borough of Hounslow in Greater London, England. It is a London borough council, one of 32 in the United Kingdom capital of London. Hounslow Council complaints contacts. Visit Contact Page. Email Customer Services on [email protected]
https://www.gov.uk/council-housing/complaints
Follow these steps if you have a problem with your council housing: Complain to your council - they should have a complaints policy that you can follow. Make a complaint to a ‘designated person ...
http://democraticservices.hounslow.gov.uk/documents/s71747/Complaints%20Policy%202012.pdf
the Hounslow Homes Panel or the Council Panel. The new management agreement with Hounslow Homes sets out that all Hounslow Homes complaints will be heard by the Council Panel. This change ensures that the Council has sight and visibility of all complaints. 2.9 Paragraph 9.1 requires that “an officer from legal services” will be present at each
http://www.apteanrespond.com/datasheets/Respond-CaseStudy-Hounslow-11092015.pdf
Hounslow’s dedication to customer care – it is embedded within the culture of the organisation. Hounslow knows that providing citizens with effective services and offerings, and listening to feedback are key priorities. Part of Hounslow’s initiative has been to improve the way that complaints
http://democraticservices.hounslow.gov.uk/documents/s42659/TLJCC%202%20September%2009%20HH%20complaints%200809.pdf
2.0 Appendix 1 attached provides a copy of Hounslow Homes annual complaints report for 2008/9 which is due to be presented to Hounslow Homes Best Value and Scrutiny Sub Committee later in September. The sections below summarise key information from that report. As Hounslow Homes have moved to a new complaints management system direct
https://www.thesun.co.uk/news/10895221/hounslow-stabbing-teen-critical/
Feb 05, 2020 · Hounslow stabbing leaves teen, 19, critical after knife fight in West London as boy, 15, and man, in his 20s, arrested ... LOTTO HOMES Lotto winner Adrian Bayford spends £2.5m on …
https://hounslowhighways.org/about/
About Hounslow Highways. Hounslow Highways is a partnership between the council and two major companies; VINCI Concessions and Ringway. These two companies are well established, experienced organisations in UK construction and highway maintenance …
https://www.standard.co.uk/topic/hounslow
All the latest breaking news, headlines, analysis and articles on Hounslow from the ... Help to Buy homes. ... policy Code of Conduct & Complaints Advertisers Promotion rules Contributors ...
https://hounslow.tarantopermits.com/Account/Login
Use a local account to log in. Username. Password
https://www.gov.uk/council-housing/repairs-and-maintenance
How to apply for a council house or flat - housing waiting lists, types of tenancies, the Right to Buy scheme and repairs, complaining about the council
http://hounslowhighways.org/
Hounslow Highways, the highways service provider working on behalf of the London Borough of Hounslow, is responsible for maintaining the public roads, pavements and street lighting across the borough, as well as providing a number of other key services including street cleansing, winter maintenance and enforcement.
https://www.lgo.org.uk/documents/councilperformance/2008/hounslow.pdf
complaints and on several occasions it has been possible to resolve matters without the need for formal enquiries. However, I am aware that Hounslow Homes has questioned proposed settlements and, in particular, the need for time and trouble payments. We are always happy to explain the basis
https://www.proceduresonline.com/hounslow/chomes/p_representations.html
Copies of the complaints procedure are presented in a range of accessible formats and available from the Home, Children's Services, as well as any other Council offices. Details of The London Borough of Hounslow complaints process and e-form can be accessed on the London Borough of Hounslow website.
https://www.whatdotheyknow.com/cy/request/hounslow_councilhounslow_homes_h
Statistics or figures relating to complaints covering Housing from both Hounslow Council and Hounslow Homes as far as is possible under the Act, and clarification on whether such complaints had an impact on the future services provided by Hounslow Council and Hounslow Homes, and (if any) were any of the changes made self diagnosed by Hounslow ...
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