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https://www.cbp.gov/travel/customer-service/handle-complaints
If warranted, CBP will take appropriate action against the employee. CBP Information Center MS-1345 U.S. Customs and Border Protection 1300 Pennsylvania Ave., N.W. Washington, DC 20229. How to file a complaint? Please see the complaints section of the customer service page.
https://help.cbp.gov/s/complaints
My complaint is related to my experience arriving in or departing from the United States My complaint is related to my experience with a U.S. Customs and Border Protection Officer at an airport, seaport or land border port of entry My complaint is related to my experience with an agent while traveling through an interior U.S. Border Patrol Checkpoint My complaint is related to my experience at ...
https://www.cbp.gov/about/eeo-diversity/complaint-process
I want to File an EEO Complaint. If you are a U.S. Customs and Border Protection (CBP) employee, former employee or applicant for employment, and you believe you have been subjected to employment discrimination because of your:
https://www.flyertalk.com/forum/checkpoints-borders-policy-debate/1684275-complaint-against-cbp-worthwhile-not.html
Checkpoints and Borders Policy Debate - Complaint against CBP - worthwhile or not? - I arrived at BOS last night - upon getting to the baggage claim I turned on my phone as I was waiting a call from my ride. My phone rang as I was walking to the desk where you show your Global Entry receipt. I answered - …
https://www.dhs.gov/sites/default/files/publications/dhs-complaint-avenues-guide_10-03-12_0.pdf
Oct 03, 2012 · HOW TO FILE A COMPLAINT WITH THE DEPARTMENT OF HOMELAND SECURITY OCTOBER 3, 2012 U.S. Department of Homeland Security Washington, DC 20528 The U.S. Department of Homeland Security (―DHS‖ or ―Department‖) has many avenues for the public to make
https://www.cbp.gov/faqs/what-formal-complaint-process
Upon receipt of the NORTF, a decision will be made to either dismiss or investigate the claim. If insufficient information is included in the formal complaint in order to determine what action to take on the allegations, the Complainant will be contacted and additional information will be requested. The Complainant has a duty to respond to requests for addition information
https://www.cbp.gov/faqs/what-do-i-do-if-i-have-complaint
You may also initiate an informal EEO complaint by calling (1-877) MY-EEO-HELP (1-877-693-3643), or by contacting your servicing DCR Officer. To preserve the right to file a formal EEO complaint, individuals who believe they have been subjected to unlawful discrimination must seek informal EEO counseling within 45 calendar days of the alleged ...
https://www.dhs.gov/sites/default/files/publications/DHS%20Complaint%20Avenues%20Guide_April%202015.pdf
HOW TO FILE A COMPLAINT WITH THE DEPARTMENT OF HOMELAND SECURITY APRIL 2015 ... allegations of misconduct against employees at the GS-15, GM-15 level or higher, or against ... inspection process, facilities, and penalties assessed, contact the CBP INFO Center. An online complaint form is available at help.cbp.gov. Or contact: Phone: 877-227 ...
https://immigrationforum.org/article/department-homeland-security-complaint-process/
Jul 05, 2011 · Q: What will happen if I file a complaint about an ICE or CBP Agent with the Joint Intake Center? A: The Joint Intake Center (JIC) may work with the Office for Civil Rights and Civil Liberties on a complaint investigation, but does not currently have any process for communicating with the complainant about receipt or resolution of their complaint.
https://www.dhs.gov/how-do-i/file-civil-rights-complaint
Jun 21, 2018 · The Office for Civil Rights and Civil Liberties (CRCL) reviews and investigates civil rights and civil liberties complaints filed by the public regarding U.S. Department of Homeland Security (DHS) policies and activities. Under 6 U.S.C. § 345 and 42 U.S.C. § 2000ee-1, CRCL reviews and assesses allegations involving a range of alleged civil rights and civil liberties abuses, such as:
https://www.americanimmigrationcouncil.org/research/still-no-action-taken-complaints-against-border-patrol-agents-continue-go-unanswered
“No action” was the outcome of many complaints against Border Patrol agents that alleged serious misconduct, such as running a person over with a vehicle, making physical threats, sexually assaulting a woman in a hospital, and denying medical attention to children. The number of complaints filed varied widely by location.
https://abcnews.go.com/US/complaints-border-officers-engaged-pattern-egregious-abuse-minors/story?id=49845697
Sep 14, 2017 · Complaints: Border officers engaged in pattern of 'egregious' abuse against minors Minors have filed hundreds of formal complaints of mistreatment.
https://www.usatoday.com/story/news/nation/2014/05/07/report-border-patrol-ignores-complaints-against-agents/8797309/
May 07, 2014 · Out of 809 complaints of abuse filed against Border Patrol agents from January 2009 to January 2012, only 13 resulted in any kind of action by the …
https://www.asianjournal.com/features/opinion-editorial-columnists/filing-a-complaint-against-abusive-immigration-officers/
Jan 15, 2020 · FOR many kababayans visiting the United States, the most dreaded part of the trip is going through the immigration inspection. The recent news about a 63-year old Filipina being harassed and intimidated by Customs and Border Patrol (CBP) officers in the point of entry in Seattle, Washington just validated the fear and apprehension of such…
https://www.cbp.gov/about/civil-rights-liberties/faqs
Civil rights and civil liberties are the rights enumerated in the U.S. Constitution, Federal statutes, and regulations, including freedom from discrimination on the grounds of race, sex, religion, national origin, age, disability, or genetic information, freedom of speech, free exercise of religion, due process of law, appropriate conditions of confinement, and protection from excessive force ...
https://www.dhs.gov/how-do-i/provide-feedback-dhs
Aug 15, 2019 · The U.S. Department of Homeland Security has many avenues for the public to provide feedback and make complaints involving DHS employees or programs, alleged violations of civil rights and civil liberties, immigration filing, travel redress, and other types of grievances. ... CBP Traveler Complaints - File a complaint with CBP.
https://www.govexec.com/management/2017/10/border-patrol-managers-mishandled-whistleblower-calling-out-racism/141666/
Oct 10, 2017 · The unidentified CBP officer’s complaint, first expressed in April 2016 during a training session in Glynco, Georgia, came in the form of discussions with a training instructor and phone calls ...
https://www.dhs.gov/file-civil-rights-complaint
Apr 23, 2019 · The Office for Civil Rights and Civil Liberties (CRCL) reviews and investigates civil rights and civil liberties complaints made by the public regarding U.S. Department of Homeland Security (DHS) policies and activities. Under 6 U.S.C. § 345 and 42 U.S.C. § 2000ee-1, CRCL reviews and assesses allegations involving a range of alleged civil rights and civil liberties abuses, such as:
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