How To Make A Formal Complaint Against Optus

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Optus - Complaint Board

    https://www.complaintboard.com/optus-complaints-l15573.html
    I have documented most of these calls and will be making a formal complaint to Optus and requesting cancellation of my accounts without penalty!! Previously extremely happy customer for many years, no longer the case. Optus - PICK UP YOUR GAME!

Complaints The Telecommunications Industry Ombudsman

    https://www.tio.com.au/making-a-complaint
    Make a complaint If you’re a residential consumer or small business and you’ve already tried to resolve your complaint with your telecommunications provider, you can make a complaint to us. If you have not tried to resolve your complaint with your provider, you can find their contact details by searching our providers list. If you make a complaint online, we’ll usually process it on the ...

How to make a complaint about your mobile service WhistleOut

    https://www.whistleout.com.au/MobilePhones/Guides/how-to-make-a-complaint
    Nov 19, 2013 · The TIO has the power to investigate complaints and, if they make a decision in your favour, make your telco reimburse or compensate you. Before contacting the TIO it is essential that you give your provider a reasonable opportunity to address the complaint themselves first - the Ombudsman exists as a final option when other avenues have failed.Author: Tara Donnelly

Making a complaint against NBN Co., How? - “NBN”

    https://forums.whirlpool.net.au/archive/2341188
    Nov 29, 2014 · I have contacted NBN asking about this, but all I got was that they couldn't give me any info other than there was still work to do. I was wondering if there is any government body to which I could make a complaint against NBN. The NBN is a wholesaler, and has a certain amount of protection at the moment from complaints.

New Complaint TIO

    https://www.tioonline.com.au/consumers/new/
    We collect personal information about you in order to contact you and handle your complaint. We will share your personal information with the telecommunications providers who can help resolve your complaint. This may include a wholesale provider. These providers may also provide your personal information to us.

Complaints & problems ACCC

    https://www.accc.gov.au/consumers/complaints-problems
    The ACCC offers advice to consumers about how to resolve problems or make a complaint. You can use our complaint letter template to help you draft a letter to the business. Make a consumer complaint. There are three steps to follow when making a complaint, but the first step is always to contact the business to explain the problem and how you ...

Telstra - Lodge a Complaint - Support

    https://www.telstra.com.au/support/category/account-billing/manage-account/our-complaints-handling-process
    What happens when I make a complaint? If you’re not happy with any Telstra service or product, including nbn™, you can lodge a complaint to ensure that your issue gets acknowledged and reviewed. How do I lodge a complaint? When you contact us, we aim to resolve your issue on the spot. If that isn't possible, we’ll pass your issue on to ...Arabic: Complaints Handling Process in Arabic (PDF)

Make a complaint Fair Trading NSW

    https://www.fairtrading.nsw.gov.au/help-centre/online-tools/make-a-complaint
    The complaint must relate to an event or circumstance that occurred within the last 12 months. Complaints must be in writing and can be lodged online or printed forms obtained from The Airline Customer Advocate (ACA). For complaints about all other airline related matters, please use the General Complaint Form to submit a complaint.

MAKE A COMPLAINT

    http://say.telstra.com.au/customer/general/forms/Email-Complaint
    MAKE A COMPLAINT. We will acknowledge your complaint within one business day of receiving it. If we can't resolve your complaint immediately, we'll provide you with a complaint reference number and provide you with regular updates on the status of your complaint. We aim to resolve your complaint within 10 business days.

Make a consumer complaint ACCC

    https://www.accc.gov.au/consumers/complaints-problems/make-a-consumer-complaint
    You may be entitled to take your complaint to the small claims court or tribunal in your state or territory. For disputes involving large sums of money, you may be able to take private legal action. Make sure that you get legal advice first, as legal action can be expensive and there is …

How to make a complaint - Health & Wellbeing

    https://www.abc.net.au/health/consumerguides/stories/2003/02/20/1837237.htm
    How to make a complaint. by Peter Lavelle. The Australian medical system, what to do and who to go to if something goes wrong. ... In the past, when health consumers have taken action against ...

Joann Fabrics - Complaint Board

    https://www.complaintboard.com/joann-fabrics-l4876.html
    The Joann fabrics store 5885 Lincoln Ave., Buena Park, CA 90620. I want to make a formal complaint about this location closing five minutes prior to business hours posted on the door at 7 PM that is very unprofessional and it's not following business hours and I want this to be addressed.

Making a complaint - Commonwealth Ombudsman

    https://www.ombudsman.gov.au/making-a-complaint
    If you need another kind of support to make a complaint, please let our staff know and they will do their best to help you. This might include giving you extra time to explain your complaint, making an appointment to talk to someone in person, or asking us to contact another person to get more information about your complaint.

Android Software Updates - Optus

    https://yescrowd.optus.com.au/t5/Blog/Android-Software-Updates-07-01-2019/ba-p/522497
    Latest Android updates When a new Android Operating System update is announced by Google there are a few steps that take place before it becomes ready for your device. The manufacturer receives the update and customises the software for the device and mobile carriers in each country. Once this is ...

Make a complaint online - NSW Ombudsman

    https://www.ombo.nsw.gov.au/complaints/making-a-complaint
    If you can, we encourage you to approach the agency involved about your problem, to give them an opportunity to address the problem. You can read our tips for making a complaint to help you do this.. If you would like to discuss this matter with our Community Services Intake team, please contact them between 9am to 4pm on 02 9286 1000 or toll free on 1800 451 524 or use the ONLINE COMPLAINTS ...

Complaint Management Policy - NBN Co

    https://www.nbnco.com.au/content/dam/nbnco/documents/complaint-management-policy.pdf
    Complaint Management Policy ... We recognise the right of any person covered by this policy to raise an issue or make a complaint and we are committed at all levels of the organisation to their efficient, impartial and courteous ... In accordance with nbn’s Complaints Management KPIs, nbnendeavours to res olve formal complaints

MAKE A COMPLAINT-Completed - Telstra

    https://say.telstra.com.au/customer/general/forms/Email-Complaint?formsAction=success&
    Smart home Imagine a home where technology just works. It's your home, your way...

Optus NBN Retention Team is a Termination Team. - Yes ...

    https://yescrowd.optus.com.au/t5/NBN/Optus-NBN-Retention-Team-is-a-Termination-Team/td-p/203644
    So, if you wish to end your contract early because of the poor speed and services Optus is providing, , just call the Retention Team on 1300 555 241. I will also make a complaint to The ACCC and the TIO, (you should do the same if you are not satisfied, people power, ), maybe one day they will do something about it other than writing reports.

The Telecommunications Industry Ombudsman

    https://www.tio.com.au/
    We are able to handle complaints about telephone and internet services. We have the authority to decide the resolution of a complaint (the telecommunications company is legally obliged to implement) up to $50,000, and make recommendations up to $100,000.

Compliments & Complaints - Boost Mobile

    https://boost.com.au/about-boost-mobile/compliments-complaints/
    Please make sure you include your your full name, date of birth and Boost Mobile number. We will respond to you within 5 working days of receiving your complaint, either having resolved the issue or to inform you that the matter requires further investigation. We aim to resolve all customer complaints within 15 working days.



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