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https://careers-asburyauto.icims.com/jobs/24402/customer-relations-manager/job
Feb 11, 2020 · The Customer Relations Manager will serve as a liaison between the dealership and its customers to ensure high ranking on manufacturer surveys. Work with department managers to develop and administer customer relations program designed to build and retain a loyal customer base for both sales and service.
https://jobs-gaic.icims.com/jobs/26379/customer-service-trainee-customer-service-representative/job
Researches and resolves simple to moderately complex customer complaints to ensure customer satisfaction and retention. Documents processes used to correct issues. Responds to correspondence, complaints and information requests via telephone, e-mail, fax, regular mail or in person. ... Software Powered by iCIMS
https://careers-greensky.icims.com/jobs/4180/director---customer-solutions/job
The Customer Solutions Director is responsible for the performance and day-to-day operations of the Customer Solutions team as well as the leadership of GreenSky’s continual drive to decrease the number of complaints from our Customers. The Customer Solutions team is responsible for handling and resolving all complaints and escalated calls ...Work Location: 1797 NE Expressway, Atlanta, 30329, GA
https://www.icims.com/contact-us/
Contact us about our talent acquisition and HR solutions by filling out a brief form. iCIMS' headquarters is located in Holmdel, NJ.
https://careers-apria.icims.com/jobs/9252/customer-relationship-liaison---rt-preferred/job
Handles customer needs and complaints in a timely manner. Consult with clients and referral sources on products and necessary equipment. Obtains all documentation to be scanned and batched at the Branch. Manages all follow-up functions with the account, post set-up. ... www.icims.com ...
https://careers.icims.com/sales/jobs
Familiarity with NPS (or other VOC method) and operationalizing Customer satisfaction insights. iCIMS is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status or disability status ...
https://careers-cree.icims.com/jobs/8579/customer-service-manager/job
Supports and coordinates activities of Customer Service Representatives engaged in communication with customers and Sales regarding purchase order management, scheduling, order changes, customer inquiries and complaints of customers. Works with Sales and Business Unit teams to meet customer satisfaction and company goals.Work Location: Cree, Inc., c/o Shared Services, Durham, 27703
https://careers-idealindustries.icims.com/jobs/2550/customer-service-support/job
Process and follows up on less complex customer complaints requiring reimbursement (such as late shipment), repair (such as damaged product) or replacement. Compile documentation, records, written correspondence and files pertinent to customer orders, complaints, etc. ... Software Powered by iCIMS
https://www.trustradius.com/products/icims-talent-acquisition-software-suite/reviews
Ask about customer service, configuration, reporting, candidate management and social media. iCIMS excels in all of these areas. The system is very flexible so you will need to know your process very well to ask the questions that will best server your organization and recruitment team.6.7/10(120)
https://us-kikcorp.icims.com/jobs/6578/customer-service-manager/job
The Customer Service Manager supports the needs of the Customer & Sales Team by overseeing the daily activities of the Customer Service Organization which provides information and order management detail. This is a critical interface role between supply chain and the customer and ensures customer …Work Location: BioLab-Lawrenceville, 30043, GA
https://customersbank-orspartners.icims.com/jobs/6874/customer-advocacy-and-complaint-management-specialist/job
The primary role of the Customer Advocacy and Complaint Management Specialist is to conduct and assist in the investigation, root cause identification, customer impact analysis and the formulation of responses to complaints received from the Bank’s regulators, Executive customer complaints, and other escalated level complaints as identified.Work Location: 1015 Penn Ave, Wyomissing, 19610, PA
https://careers-evms.icims.com/jobs/3221/office-manager/job
Ensures that a response is made in a timely manner to all customer complaints relating to the practice’s operation. Investigates source of customer complaints and recommends changes to prevent repetition. Assists in the recruitment, selection, and work assignments of support staff. ... www.icims.com ...
https://distribution-qualitycustomdistribution.icims.com/jobs/4315/customer-service-representative/job
Customer service concepts and techniques (B) PC word processing/spreadsheet software applications (B) Skill and ability to: Communicate and coordinate effectively with internal and external customers verbally and in writing; Resolve customer complaints effectively and …Work Location: 19754 East 35th Dr, Aurora, 80111, CO
https://careers-carringtonmh.icims.com/jobs/9094/customer-service-advocate/job
The Customer Advocate will be responsible for resolving and responding to escalated or complex customer complaints received from various channels including other internal departments or executives, attorneys, regulators, political officials, and the Better Business Bureau.Work Location: 1600 S. Douglass Road, Anaheim, 92806, CA
https://careers-mantank.icims.com/jobs/3369/customer-service-representative/job
Working closely with Field Sales: Helping to on-board New Account prospects. Investigating and solving canceled or lost orders, lead time issues, quality problems, invoicing problems or customer complaints/issues. Facilitating and processing drawing requests from customers. Other tasks as assigned and on an as needed basis.Work Location: 901 New Columbia Road, Campbellsville, 42718, KY
https://careers-michfb.icims.com/jobs/2962/after-hours-customer-support-representative/job
To support customers as an extension of the independent contractor insurance agents and Field Customer Service Representatives by providing service, quotes, and sales to existing and potential clients. To provide excellent customer service in a prompt and professional manner. To provide operator service during standard business hours and after standard business hours by answering and taking ...
https://careers-plymouthrock.icims.com/jobs/1040/customer-service-representative/job
Research customer concerns and take accountability through resolution. Escalate customer complaints and feedback to management as required. Process policy endorsements accurately and within a timely fashion in accordance with established company procedures. Provide training to our independent agency force in support of our products and services.
https://customersbank-orspartners.icims.com/jobs/6873/customer-advocacy-and-complaint-management-analyst/job
The primary role of the Customer Advocacy and Complaint Management Analyst is to provide support in retrieving relevant information and supporting documentation for investigations of complaints received from the Bank’s regulators, Executive customer complaints, and other escalated level complaints …Work Location: 1015 Penn Ave, Wyomissing, 19610, PA
https://careers-sfhp.icims.com/jobs/1681/customer-service-representative/job
Keeps the Customer Service Supervisor and Manager informed of service problems, changes in our contact database, including members, providers, resources, etc. Receives customer complaints and works with the Customer Service Supervisor and/or Manager to resolve concerns. Provides information to members on preventive and primary care services.
https://uscareers-fujifilm.icims.com/jobs/12655/qa-complaint-compliance-specialist/job
This person will also manage the customer complaint process, including but not limited to, complaint intake, documentation and investigation, customer follow-up, tracking and trending. The QA Complaint/Compliance Specialist will also lead and manage complaints investigations internally and communicate directly with customers.
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