Illinois Utilities Complaint

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File a Utility Service Complaint - keepwarm.illinois.gov

    https://www2.illinois.gov/sites/KeepWarm/Pages/Complaint.aspx
    If you already have contacted your utility company and were not able to resolve the problem, follow this link to file a complaint about your utility service with the Illinois Commerce Commission. The Illinois Commerce Commission's Consumer Services Division can help you resolve your complaint about your utility …

File a Public Utility Complaint - Illinois

    https://www2.illinois.gov/services/ICC/public-utility-complaint
    The ICC's mission is to balance the interests of consumers and utilities to ensure adequate, efficient, reliable, safe and least-cost public utility services.

Ask a Question or File a Complaint - icc.illinois.gov

    https://icc.illinois.gov/complaints/
    In accordance with Section 9-252 of the Public Utilities Act, a formal complaint must be filed with the Commission within two years from the time the product, commodity or service as to which the complaint is made was furnished or performed.

Utility Complaints - keepcool.illinois.gov

    https://www2.illinois.gov/sites/KeepCool/Pages/Complaint.aspx
    If you already have contacted your utility company and were not able to resolve the problem, follow the link provided below to file a complaint about your utility service with the Illinois Commerce Commission. The Illinois Commerce Commission's Consumer Services Division can help you resolve your complaint about your utility service.

Filing a complaint against a utility company Illinois ...

    https://www.illinoislegalaid.org/legal-information/filing-complaint-against-utility-company
    You can file an informal and a formal complaint with the Illinois Commerce Commission (ICC). An informal complaint must be filed first before a formal complaint. As long as you pay your current bill and any past due that is undisputed, the utility company may not shut off service while you are in the complaint process.

ICC: Consumers - Illinois Commerce Commission

    https://www.icc.illinois.gov/consumer/
    If you are a consumer who needs help resolving a utility dispute, call 800-524-0795 or file an online complaint. For a complaint related to transportation, call 217-782-6448. For a complaint related to transportation, call 217-782-6448.

Electricity

    https://www.icc.illinois.gov/home/electricity
    Ask a Question or File a Complaint Make a Public Comment Electric Choice Natural Gas Choice Financial Assistance Programs Consumer Education Energy Efficiency and Conservation File A Complaint. ... 16-128A Utility-Scale Installer Certification Workshop; ... Competition in the Illinois Retail Electric Markets [220 ILCS 5/16-120(b)]

Public Utility

    https://www.icc.illinois.gov/home/publicutility
    The ICC oversees the provision of adequate, reliable, efficient and safe utility services at the least possible cost to Illinois citizens served by electric, natural gas, telecommunications, water and sewer public utility companies. To view a specific case docket, use the e-Docket search engine.

Illinois Commerce Commission

    https://www.icc.illinois.gov/
    Educates consumers on utility issues, resolves customers/utility disputes and develops rules for utility service and consumer protection. Public Utility Provides analysis, policy development, public safety and enforcement activities related to electric, natural gas, water, sewer and telecommunications companies.

Illinois Attorney General - Public Utilities

    http://illinoisattorneygeneral.gov/consumers/public_utilities.html
    When it comes to public utilities – your gas, electric, phone, cable and water bills – there's a lot to know, and the information can be confusing. The Attorney General's Office offers a variety of resources to help you understand your rights and what programs and services are available to you and your family.

Citizens Utility Board – Fight utility rate hikes, promote ...

    https://www.citizensutilityboard.org/
    Fight utility rate hikes, promote clean energy, and advocate for consumer protections in Illinois. Sign up for email alerts.

Contact Us – Citizens Utility Board

    https://www.citizensutilityboard.org/contact/
    Contact Us. Contact Our Office. Citizens Utility Board (CUB) 309 W. Washington Street Suite 800 ... Utility Complaints. Have a question or complaint about your utility company? Please use the online complaint form to reach our consumer advocacy department. ... Citizens Utility Board 309 West Washington Street Suite 800 Chicago, Illinois 60606 USA.

State Consumer Protection Offices USAGov

    https://www.usa.gov/state-consumer/illinois
    They might mediate complaints, conduct investigations, prosecute offenders of consumer laws, license and regulate professional service providers, provide educational materials and advocate for consumer rights. To save time, call before sending a written complaint.Phone: (618) 529-6400

Keep Warm Illinois - keepwarm.illinois.gov

    https://www2.illinois.gov/sites/KeepWarm/Pages/default.aspx
    Utility Complaints; FAQ's; Winter Weather Energy Bill Assistance for Low-Income Households: Call 877-411-WARM (9276) Welcome to Keep Warm Illinois, a one-stop site for information about how to battle winter in Illinois and how to tap to resources that help you keep yourself and your homes and businesses warm, and to do so efficiently and ...

Watch your wallet: Electric/gas scammers prey on Illinois ...

    https://www.citizensutilityboard.org/blog/2017/10/17/beware-electricgas-scams/
    Oct 17, 2017 · Most customers in Illinois can choose a company other than the regulated utility to be their electric or gas supplier. But Illinois’ market has been confusing and plagued by rip-offs. Since January, CUB has handled 526 complaints and inquiries about alternative suppliers, a slight uptick compared to the same period last year.

State Disconnection Policies The LIHEAP Clearinghouse

    https://liheapch.acf.hhs.gov/Disconnect/disconnect.htm
    Utilities must honor a physician's certificate in prescribed form that a customer/permanent resident has a serious medical condition and stating that suspension of service would result in substantial risk of death or grave impairment.

Understanding your public utility ... - Illinois Legal Aid

    https://www.illinoislegalaid.org/legal-information/understanding-your-public-utility-service-rights
    Public utilities are regulated by the Illinois Commerce Commission (ICC) and must follow ICC customer service rules. Check with the ICC if you are not sure whether or not your utility provider is a public utility. A public utility company must provide fair and efficient service at a reasonable cost.2.4/5

Child Protection - Reporting Child Abuse and Neglect

    https://www2.illinois.gov/dcfs/safekids/reporting/Pages/index.aspx
    The list also includes: supervisors and administrators of general assistance under the Illinois Public Aid Code. Other mandated reporters include social workers, social service administrators, substance abuse treatment personnel, domestic violence program personnel, crisis line or hotline personnel, foster parents, homemakers, recreational program or facility personnel, registered ...



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