Jetstar Complaints Ombudsman

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Complaints and compliments Jetstar

    https://www.jetstar.com/au/en/contact-us/complaints-and-compliments
    ^ For bookings in AUD, a Payment Fee applies except for POLi, voucher, gift card, Points Plus Pay – Flights (where the total booking is redeemed in Qantas Points) or Jetstar Mastercard. Payment options and fees may differ for other currencies. Fees are priced in the currency of a flight’s departure country.

Customer Guarantee Jetstar

    https://www.jetstar.com/au/en/customer-guarantee
    That's why we've created our 10-point Jetstar Customer Guarantee for our customers, as available on the Jetstar website. Our 10-point Customer Guarantee. This Jetstar Customer Guarantee applies to all flights operated by Jetstar Airways (JQ) and Jetstar Asia (3K) (effective from …

Jetstar Airways Customer Service, Complaints and Reviews

    https://www.complaintsboard.com/jetstar-airways-b123592
    Jetstar Airways complaints and reviews. Contact information. Phone number: +61 396 455 999. Submit your complaint or review on Jetstar Airways. We use cookies to improve your experience on our site and to show you personalised advertising. By using this website you agree to our Cookies Policy.1/5(316)

Airline complaints highlight need for an ombudsman - CHOICE

    https://www.choice.com.au/travel/on-holidays/airlines/articles/airline-complaints-the-need-for-an-ombudsman-120218
    Budget airline Jetstar received 40% of all complaints made to CHOICE's flight delay and cancellations tool, prompting calls for the creation of an industry ombudsman to help enforce the rights of consumers.. The survey findings follow a damning report from the Australian Competition and Consumer Commission (ACCC) that questioned the legalities of the redress programs used by airlines.

COMPLAINTLINE - how to complain and get results

    http://www.complaintline.com.au/airline.html
    The Airline Customer Advocate provides a free and independent service to eligible customers of major Australian airlines by facilitating the resolution of current unresolved complaints about airline services. The airlines covered are Qantas, Jetstar, Virgin Australia, Tiger and Rex. Contact options. Lodge a complaint. Other useful information:

Airline customer service Aviation Complaints

    https://www.aviationcomplaints.gov.au/airline-customer-service
    The ACA facilitates the resolution of unresolved complaints for Jetstar, Qantas, Regional Express, Tigerair and Virgin Australia. Submit a complaint on airline services. If you are unable to resolve the issue with your airline, contact the ACA:

Jetstar Complaints Don't Fly Jetstar

    https://www.dontflyjetstar.com/jetstar-complaints
    I booked a flight on JetStar as part of a trip with my husband. We have had to cancel the trip since he is a Chinese national flying from China. The slight complication: I am starting from Taipei (Taiwan) and we meet up in Hong Kong. JetStar refunded Mr. Lin's ticket but said that they could not refund mine (I stand to loose the entire price).

How to complaint to Jetstar Check your rights

    https://customernumbers.com.au/blog/how-make-complaint-jetstar-australia
    Jetstar Australia is one of the biggest ways to plan your travel. No matter how big a company is there will always be times when you might need to make a complaint. Here is how you can make a complaint with Jetstar Australia. Jetstar has several ways that you can contact them in order to make a complaint.

Australian Airline Customer Advocate Resolving Complaints

    https://www.traveller.com.au/airline-complaint-who-you-gonna-call-2sl0r
    Extrapolation of the top five complaints data shows that Tigerair was the most complained-about airline with 6.51 complaints per 100,000 passenger trips, more thany twice more complained-about ...

Is there an Airline Ombudsman? Jetstar does it again ...

    https://www.aussiestockforums.com/threads/is-there-an-airline-ombudsman-jetstar-does-it-again.12956/
    Apr 24, 2009 · Just wondering if there is an Airline Ombudsman or anyone else who fields complaints about this industry? Long story short, Jetstar has really pissed me off Originally we had straight through flights from Sydney to the Whitsunday Coast (Proserpine) and visa versa on the way back....

Is it worth making a complaint about an airline? - CHOICE

    https://www.choice.com.au/travel/on-holidays/airlines/articles/do-airline-complaints-work
    Jetstar didn't respond at all and the rest, not surprisingly, put a positive spin on their complaint handling procedures. Qantas. A Qantas spokesperson told us the airline prefers customers to lodge any complaints through its online customer care form, after which they'll receive a file reference number.

Virgin Australia ombudsman complaints jump ahead of Jetstar

    https://www.smh.com.au/business/companies/virgin-australia-ombudsman-complaints-jump-ahead-of-jetstar-20170626-gwyli9.html
    Jun 26, 2017 · Virgin Australia passengers complained to the airline ombudsman more often than Jetstar passengers last year, new figures show. The industry-funded …

Home [www.airlinecustomeradvocate.com.au]

    http://www.airlinecustomeradvocate.com.au/General/Default.aspx
    The Airline Customer Advocate (ACA) provides a free and independent service to eligible customers of major Australian airlines by facilitating the resolution of …

Jetstar 'complaint'. - Air Travel Forum - TripAdvisor

    https://www.tripadvisor.com.au/ShowTopic-g1-i10702-k10042658-Jetstar_complaint-Air_Travel.html
    Jetstar have an annoying habit of doing that sort of stuff. A friend once fell asleep in the gate lounge while waiting to board one of their flights. She missed the flight and Jetstar had the nerve to give her a boarding pass for the next flight at no cost or extra fee. Downright disgraceful.

Lodge Complaint - Airline Customer Advocate

    http://www.airlinecustomeradvocate.com.au/General/LodgeComplaintPre.aspx
    Airline Reference Number: * Yes: No *

How to contact Jetstar - phone numbers, email addresses ...

    https://www.dontflyjetstar.com/news/how-contact-jetstar-phone-numbers-email-addresses-etc
    Knowing first hand of how hard it can be to contact Jetstar and also seeing how many people get to this site when searching for a way to contact Jetstar, I thought it might be a good idea to have a list of contact phone numbers and email addresses people could try. These contacts may or may not get your through to Jetstar, but they may be worth a try.

Making a complaint - Commonwealth Ombudsman

    https://www.ombudsman.gov.au/making-a-complaint
    Make a complaint to the Commonwealth Ombudsman Phone. The office is open 9:00am to 5:00pm Monday to Friday, Australian Eastern Standard Time. Complaints: 1300 362 072 (Calls from mobile phones are charged at mobile phone rates)

Jetstar

    https://jetstar.openportal.com.au/dafiles/Internet/web/au/apps/digital/jetstar/legal/complaints-policy.html
    For JETSTAR CREDIT CARD complaints. Where and how to complain for credit card complaints You can complain: By email Email: [email protected]. By phone You can contact us by calling 1800 899 485 or ask to speak to the Complaints Officer. In writing You can write to us at: The Complaints Officer Macquarie Group Limited GPO Box 4294 Sydney ...

Jetstar complaints contact details Australian Frequent Flyer

    https://www.australianfrequentflyer.com.au/community/threads/jetstar-complaints-contact-details.89386/
    Can anyone please provide me with a Jetstar complaints contact number. A family member had a bad experience today on a flight from Cairns to Melbourne. I’m just seeking the contact number so she can deal with the matter and not have it publicly discussed here. Thanks

QANTAS - Complaint......i have reached... - John ...

    https://www.facebook.com/Qantas/posts/10151303031342686
    QANTAS - Complaint.....i have reached the end of my patience in regards to QANTAS and Qantas Frequent flyer and that even though i had to resort to emailing Captain Wilson, i was assured that my complaints would be looked into.



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