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https://www.fehd.gov.hk/english/comments/joint_offices.html
District Address Tel. No. Fax No. Kowloon City: 3/F, Kowloon City Municipal Services Building, 100 Nga Tsin Wai Road, Kowloon City, Kowloon. 2382 5682
https://www.gov.hk/en/residents/housing/maintenance/seepage/index.htm
Read this guide and learn how to find out the causes of water seepage and water dripping. Addresses and Enquiry Numbers of Joint Offices for Investigation of Water Seepage Complaints. 19 joint offices of the Food and Environmental Hygiene Department and the Buildings Department were set up to handle water seepage complaints.
https://www.bd.gov.hk/en/safety-inspection/building-safety/index_bsi_seepage.html
Call 1823 for assistance.; Upon receipt of the seepage complaint, the Joint Office will carry out a preliminary investigation.; Joint Office. The Joint Office set up by the Food and Environmental Hygiene Department and the Buildings Department provides a "one-stop" service in dealing with complaints of seepage in buildings.
https://www.fehd.gov.hk/english/faq/pleasant_environment/water_seepage_dripping/faq_wseepage.html
While the Joint Office would assist in identifying the source of seepage, the owners /occupiers can cooperate to engage building professionals or consultant firms for carrying out the investigation, identifying the source of seepage, and conducting necessary repair …
https://www.info.gov.hk/gia/general/201805/16/P2018051600468.htm
(1) The geographical statistics on water seepage reports received by JO, reports handled, investigation results and enforcement actions taken from 2015 to 2017 are set out at Annex I. Overall speaking, in the past three years, the JO received an average of some 34 000 water seepage reports per year, in which 28 000 cases have been handled and ...
https://www.bd.gov.hk/en/resources/faq/index_water_seepage_problem.html
Water seepage is usually caused by defective building fabric or installations and the lack of proper building maintenance. As it is the responsibility of the owners / occupiers to maintain their buildings and to ensure environmental hygiene, their co-operation in resolving water seepage problems is essential.
https://ofomb.ombudsman.hk/abc/files/2008_04_01.pdf
Direct Investigation . Handling of Water Seepage Complaints . Introduction . Seepage is basically a matter of building management and maintenance for property owners. However, if it causes public health nuisance, building safety risks or wastage of water, Government has a …
https://www.info.gov.hk/gia/general/200811/19/P200811190178.htm
Nov 19, 2008 · LCQ9: Complaints about water seepage ***** Following is a question by the Hon Starry Lee Wai-king and a written reply by the Secretary for Development, Mrs Carrie Lam, in the Legislative Council today (November 19): Question: The Buildings Department and the Food and Environmental Hygiene Department have set up dedicated Joint Offices (JOs) to handle complaints about water …
https://www.aud.gov.hk/pdf_e/e67ch09sum.pdf
the JO operation were to shorten the time of investigation of water-seepage cases reported by the public and improve the success rate of identifying the seepage source of these cases. The Audit Commission (Audit) noted that the number of public reports on water-seepage cases had increased by 70% from 17,405 cases in 2007 to 29,617 cases in 2015.
http://www.government-world.com/lcq1-improving-effectiveness-of-work-of-joint-office-on-handling-water-seepage-complaints/
Following is a question by the Hon Yung Hoi-yan and a reply by the Secretary for Development, Mr Michael Wong, in the Legislative Council today (May 16): Question: The Buildings Department (BD) and the Food and Environmental Hygiene Department (FEHD) set up a Joint Office (JO) in 2006 to handle reports on water seepage in buildings. However, the Audit Commission and the Office of The …
https://espace.library.uq.edu.au/view/UQ:399245/PLSE2015_76_LAM_Technologies.pdf
Government set up the Joint Office to deal with the complaints of water seepage in buildings and to carry out ... Cases with seepage ceased during investigation 4,861 4,703 4,810 3,444 ... the parties will end up in a deadlock and may complain to the Joint Office or other government offices …Author: Siu-shu Eddie Lam, Yu-tin Albert Chu
https://www.aud.gov.hk/pdf_e/e67ch09.pdf
the JO operation were to shorten the time of investigation of water-seepage cases reported by the public and improve the success rate of identifying the seepage source of these cases. The Audit Commission (Audit) noted that the number of public reports on water-seepage cases had increased by 70% from 17,405 cases in 2007 to 29,617 cases in 2015.
https://www.ombudsman.hk/concluded/2008_04_01.doc
Since mid-2006, the Joint Office of BD and FEHD (“JO”) has been set up for better interdepartmental coordination. 3. The handling of seepage matters has been a perennial source for complaints. The Ombudsman has expressed concern in her Annual Reports since 2003. However, complaints about the issue have continued even after establishment of JO.
http://www.devb.gov.hk/en/publications_and_press_releases/press/index_id_5746.html
Dec 02, 2009 · (Note): The JO has prescribed standards and requirements for the investigation of sources of water seepage. Some water seepage complaints received do not involve public health nuisance, building structural safety or wastage of water, and hence do not fall within the scope of follow-up action under the statutory authority of the JO.
https://dc2019.civicparty.hk/en/platform/
26. Reorganise the structure of the Joint Offices for Investigation of Water Seepage Complaints, to tackle the problem of lack of coordination amongst departments; Fully implement high-tech detection arrangements, improving the accuracy of water seepage detection. ×
https://www.youtube.com/watch?v=UYkNwp-zzsw
Jan 09, 2018 · - Administration's consolidated response to the referral from the Panel on Public Service regarding the work of the Joint Offices for Investigation of Water Seepage Complaints …
https://dc2019.civicparty.hk/en/canditate/warrentam/
Water leakage problems — Handled multiple water leakage cases within the district, and will continue to demand the Joint Offices for Investigation of Water Seepage Complaints to introduce newer technologies in investigating sources of water seepage and …
https://www.legco.gov.hk/yr19-20/english/panels/fseh/papers/fseh_e.htm
Referral memorandum from LegCo Members' meeting with Kwun Tong District Council members on 24 May 2019 on the effectiveness of the work of Joint Offices for Investigation of Water Seepage Complaints (Restricted to members only) 1 August 2019* CB(2)1952/18-19(01)
https://www.1823.gov.hk/en/faq/how-to-settle-water-seepage-in-residential-flats
If the seepage is mild or intermittent or if the source of seepage cannot be identified after investigation, Government intervention will cease. Statutory powers to stop water seepage The Joint Office has been authorised to enforce the relevant provisions of the Public Health and Municipal Services Ordinance.
https://www.legco.gov.hk/yr19-20/english/panels/dev/agenda/dev20191126.htm
Referral memorandum on issues raised at the meeting between Legislative Council Members and Kwun Tong District Council members on 24 May 2019 relating to the work of Joint Offices for Investigation of Water Seepage Complaints (Restricted to Members) LC Paper No. CB(1)1298/18-19(01) (Chinese version only) (issued on 2.8.2019) -
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