Leeds Pct Complaints Procedure

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How do I feedback or make a complaint about an NHS service?

    https://www.england.nhs.uk/contact-us/complaint/
    An NHS Complaints Advocate is independent of the NHS and may help you write a letter, attend a meeting with you or explain the options available to you. This service is free to anyone making a complaint about their NHS treatment or care. How do I find a complaints advocate?

Leeds City Council & Leeds PCT

    https://democracy.leeds.gov.uk/documents/s156091/health%20inequalities.pdf
    Leeds City Council and the PCT have well established partnership working arrangements and these have been used effectively to develop a good strategic foundation, in the form of the Leeds Strategic Plan and the NHS Leeds Strategy, from which to tackle the health inequalities agenda. Both …

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

Contact us - Primary Care Support England

    https://pcse.england.nhs.uk/contact-us/
    Complaints. If you feel the need to complain, please email us at: [email protected]. We will respond to your feedback with a unique reference number to be used on future correspondence relating to the matter. A case handler will be assigned to your complaint who will update you on progress and contact you if we need any further information.

Leeds Community Healthcare

    https://www.leedscommunityhealthcare.nhs.uk/
    Leeds Community Healthcare NHS Trust's (LCH) official website, serving the public in Leeds and providing health services to patients.

What is PALS (Patient Advice and Liaison Service)? - NHS

    https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
    the NHS complaints procedure, including how to get independent help if you want to make a complaint ; support groups outside the NHS ; PALS also helps to improve the NHS by listening to your concerns and suggestions. How do I contact my nearest PALS? You can find your nearest PALS office on …

NHS Leeds Clinical Commissioning Group

    https://www.leedsccg.nhs.uk/
    NHS Leeds Clinical Commissioning Group is dedicated to supporting the health of local people in Leeds. NHS Leeds Clinical Commissioning Group is dedicated to supporting the health of local people in Leeds. Jump to Primary Navigation. ... Comments, Concerns Compliments & Complaints.

Complaints Procedure - Oulton Surgery

    https://www.oultonmedicalcentre.co.uk/website/B86006/files/Complaints_brochure_%20(1).pdf
    Complaints Procedure Mr N Gwatkin Practice Manager ... Leeds PCT (Primary Care Trust), 1st Floor, North West House, West Park Ring Road, Leeds LS16 6QG. Making a complaint Most problems can be sorted out quickly and eas-ily, often at the time they arise with the person con-

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    Most NHS care and treatment goes well but sometimes things can go wrong. If you are unhappy with your care or the services you have received, it is important to let us know so that we can improve.Author: Department of Health And Social Care

You have the right to approach the Complaints Procedure

    https://www.oultonmedicalcentre.co.uk/website/B86006/files/Complaints_brochure.pdf
    Leeds PCT (Primary Care Trust), 1st Floor, North West House, West Park Ring Road, Leeds LS16 6QG. Making a complaint Most problems can be sorted out quickly and easily, often at the time they arise with the person con-cerned and this may be the approach you …

Tackling Health Inequalities – final report - Leeds

    https://democracy.leeds.gov.uk/documents/s37756/KPMG%20Health%20Inequalities%20Report%20App1%20271109.pdf
    Tackling Health Inequalities – final report April 2009 Infrastructure and Government AUDIT ... with how your complaint has been handled you can access the Audit Commission’s complaints procedure. ... leadership of both Leeds City Council and PCT. We found that the partnership arrangements in …

How to complain to the NHS - NHS

    https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
    Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).

How to complain if you're unhappy with your GP or doctor's ...

    https://www.which.co.uk/consumer-rights/advice/how-to-complain-if-youre-unhappy-with-your-gp-or-gp-surgery
    If you’d like to complain about your GP or doctor's surgery, ask for a copy of the surgery’s complaints procedure, and use this to help you. Keep a record of who you speak or write to, and on what date. If you raise your complaint verbally, make sure you write down everything you discuss. Included in your formal complaint should be the ...

Practice Information Garforth Medical Practice

    https://www.garforthmedicalcentre.co.uk/information/
    Practice Complaints Procedure. Complaints About The Practice If you have a complaint about the practice please contact our practice manager, Mrs Lisa Carroll, in the first instance. You can do this by telephone, in writing or by asking at the reception desk at Garforth. Patient Information

Contact us - NHS Leeds Clinical Commissioning Group

    https://www.leedsccg.nhs.uk/contact/
    Contact details for NHS Leeds Clinical Commissioning Group including address, telephone and emails. Get in touch. NHS Leeds Clinical Commissioning Group Suites 2 – 4, Wira House ... Comments and complaints. Your comments, views and feedback are important to us. We can use the information you give us to improve services.

Formal Complaints - The Mid Yorkshire Hospitals NHS Trust

    https://www.midyorks.nhs.uk/formal-complaints
    Complaints always receive prompt attention and we aim to resolve as many complaints as possible by ‘local resolution’ (stage one of the Complaints Procedure). Every complaint is thoroughly investigated and treated with sensitivity and we will always remain open and honest in the response provided.

How to make a complaint about NHS services - Citizens Advice

    https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
    Health NHS and social care complaints Complaining about the NHS NHS complaints procedure How to make a complaint. How to make a complaint about NHS services. This advice applies to England Print The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells ...

Patient Advice and Liaison (PALS) and Complaints

    https://www.hrch.nhs.uk/patients/patient-advice/
    Complaints about our services. Patient feedback / Friends & Family Test: Complete this short online survey. Healthwatch - find out about local Healthwatch services in Hounslow and Richmond. NHS Constitution - your rights as a patient. Patient and Public Involvement Committee. You said, we did - find out how we listen to and act on our patient's ...

Our Policies and Procedures

    https://www.leedsth.nhs.uk/about-us/freedom-of-information/publication-scheme/our-policies-and-procedures/
    Leeds Teaching Hospitals NHS Trust contributes to life in the Leeds region, not only by being one of the largest employers with more than 18,000 staff, but by supporting the health and well-being of the community and playing a leading role in research, education and innovation.



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