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https://www.huffpost.com/entry/liat-complaint-letter-arthur-hicks-branson_n_3529385
Jul 01, 2013 · But when your complaint letter gets a thumbs up from none other than Sir Richard Branson, it probably helps take the edge off. In a post dated June 28, the head of the Virgin Group shared a complaint letter titled "An open letter to LIAT" that originally appeared in the BVI Beacon, a newspaper in the British Virgin Islands.
https://www.cnn.com/travel/article/airline-complaint-letter/index.html
The sarcastic open letter to LIAT Airlines first appeared in The BVI Beacon, a newspaper in the British Virgin Islands, in April, but caught Branson's attention last week.
https://www.virgin.com/richard-branson/how-to-write-a-complaint-letter
Jun 10, 2013 · Having once received what many regard as the world's best complaint letter, I was tickled to see another brilliant note to a different airline. I phoned the customer who wrote the above note to apologise and thank him for his letter after he experienced a less than perfect culinary experience on board one of our planes.
https://www.newsmax.com/TheWire/complaint-letter-liat-branson/2013/07/01/id/512866/
Craft an airline complaint letter as clever as Arthur Hicks, you may get a surprise phone call from Virgin Group founder Richard Branson himself. The British Virgin Islands Beacon published a complaint letter April 17 from Arthur Hicks, about his experience on LIAT (Leeward Islands Air Transport) Airline. LIAT is based in Antigua and flies to 21 Caribbean destinations.
https://www.telegraph.co.uk/travel/news/Richard-Branson-sings-praises-of-new-complaint-letter/
Jul 01, 2013 · Sir Richard Branson has praised an irate airline passenger for writing a “hilarious” complaint letter to the Caribbean airline LIAT.
https://www.caribjournal.com/2013/07/08/liat-responds-to-richard-branson/
LIAT has issued a response to Sir Richard Branson, a week after the Caribbean airline rose to international notoriety when Branson tweeted a complaint letter about the carrier.
https://abcnews.go.com/Travel/hilarious-airline-complaint-letter-making-internet-rounds/story?id=19541948
Jul 01, 2013 · Sir Richard Branson found humor in a complaint letter to LIAT Airlines. Getty Images July 1, 2013— -- Most airline complaint letters are so filled with rage and tales of woe, it's hard to see ...
http://www.dearcustomerrelations.com/2013/07/an-open-letter-to-liat-the-caribbean-airline/
An Open Letter to LIAT The Caribbean Airline This short but brilliant letter to LIAT Caribbean Airlines is going viral across the planet at the moment after it was tweeted by Sir Richard Branson (the recipient of the hilarious Virgin Complaint Letter featured on the ‘Best Ever Complaints’ page which was the previous holder of the ‘Best Complaint in the World Ever’ title).
https://www.telegraph.co.uk/travel/travelnews/4344890/Virgin-the-worlds-best-passenger-complaint-letter.html
Oct 25, 2019 · Virgin: the world's best passenger complaint letter? Here we reproduce a complaint letter sent to Sir Richard Branson, which is currently being emailed globally and …
https://stephenliddell.co.uk/2014/02/04/virgin-the-best-complaint-letter-in-the-world/
It’s rumoured that Sir Richard Branson offered Oliver Beale a job solely on the strength of this letter which Branson apparently enjoyed immensely despite its critique of the award-winning food of Virgin Airlines. It has also been said by rivals that the whole letter is a clever marketing device though everyone in involved denies this.
https://www.smartertravel.com/richard-branson-loves-this-hilarious-complaint-letter/
Jul 02, 2013 · The complaint that got the attention of the founder of Virgin Group is a very sarcastic open letter to LIAT, a small Caribbean airline that has an alliance with Virgin.Here it is, in full: Dear ...Author: Caroline Costello
https://www.foxnews.com/travel/caribbean-airline-gets-hilarious-complaint-letter-that-catches-eye-of-richard-branson
A frustrated traveler has penned an airline complaint letter so funny that it caught the eye of Virgin boss Sir Richard Branson who blasted it out to his millions of social media followers.
https://www.virgin.com/richard-branson/why-we-should-all-send-more-thank-you-letters
Apr 16, 2014 · Why we should all send more thank you letters. x. In the past, we’ve highlighted a few complaint letters that caught our eye. From the infamous Virgin Atlantic letter to the more recent LIAT note, there are many great examples of the importance of customer feedback ...
https://news.inventrium.net/airline-complaint-takes-flight-with-richard-bransons-help/
Virgin Group’s Richard Branson shared a letter from a frustrated airline passenger with his Twitter followers. Virgin Group boss Richard Branson, who once received what’s widely considered the world’s best complaint letter, is sharing another one with his 3 million Twitter followers. Fortunately for him, it was sent to another airline.
http://www.virginislandsnewsonline.com/en/news/liat-responds-to-richard-branson
LIAT has issued a response to Sir Richard Branson, a week after the Caribbean airline rose to international notoriety when Branson tweeted a complaint letter about the carrier. The company released a pair of videos on Monday, with one addressing the complaint and …
https://barbadosunderground.net/2013/07/08/liat-reponds-to-virgin-is-this-a-joke/comment-page-2/
In the first video, LIAT’s director for commercial and customer experience Leeasa Parris-Rudder thanked Branson for “putting LIAT, the Caribbean airline, on the world stage,” and challenged him to a race. But the attempt to leverage the huge global attention received from the complaint letter in the airline’s favour backfired.
https://www.stlucianewsonline.com/complaint-letter-to-liat-goes-viral/
Jul 02, 2013 · Complaint letter to LIAT goes viral ... the attention of CEO of Virgin Airlines Richard Branson, who had himself been the subject of a hard-hitting and funny complaint letter. Branson …
https://simpleflying.com/virgin-atlantic-liat/
May 06, 2019 · The government of Antigua and Barbuda is carefully considering Sir Richard Branson’s proposal of a $7m investment in the Caribbean airline LIAT. The Virgin Atlantic boss is thought to be keen to save the 63-year-old carrier from collapse. Branson is also rumoured to expect LIAT to become a profitable enterprise.Author: Nick John Whittle
https://www.caribjournal.com/2013/07/03/richard-branson-helps-liat-complaint-letter-go-viral/
Richard Branson Helps LIAT Complaint Letter Go Viral ... four years after a similar complaint letter about Branson’s own Virgin ... by many to be the best airline complaint letter of all ...
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