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http://www.legislation.gov.uk/uksi/2009/309/pdfs/uksi_20090309_en.pdf
—(1) These Regulations may be cited as the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. (2) These Regulations, except for regulations 2(3) and 11, come into force on 1st April 2009. (3) Regulations 2(3) and 11 come into force on 1st April 2010.
http://www.legislation.gov.uk/uksi/2009/309/contents/made
These Regulations make provision for complaints made on or after 1st April 2009 in relation to local authority social services and the National Health Service.
https://www.scie.org.uk/publications/guides/guide15/complaints/socialcarecomplaints.asp
The Local Authority Social Services and National Health Service Complaints (England) (Amendment) Regulations 2009. The regulations provide a framework for those handling a complaint relating to a local authority’s social care functions - this includes directly provided services and independent services provided through commissioning. The actions, omissions or decisions of the local authority in respect of a social care function are covered; the regulations …
https://adults.ccinform.co.uk/legislation/the-local-authority-social-services-and-national-health-service-complaints-england-regulations-2009-as-amended/
Mar 31, 2019 · Authority These regulations are made under sections 113 to 115 of the Health and Social Care (Community Health and Standards) Act 2003. General description These regulations govern the making and consideration, in England, of complaints about social services and NHS services.
https://www.dentalprotection.org/uk/articles/the-nhs-complaints-regulations
The Local Authority Social Services & NHS Complaints (England) Regulations 2009 came into force on 1 April 2009 and introduced a revised procedure for the handling of complaints by local authorities, in respect of complaints about adult social care, and by NHS bodies, primary care providers and independent providers in respect of provision of NHS care. The regulations aligned adult social care and health complaints …
https://www.whatdotheyknow.com/cy/request/the_local_authority_social_servi_2
The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009 - Investigation of Complaints whilst Litigation ongoing. Kate Masters made this Rhyddid Gwybodaeth request to Department of Health and Social Care. This request has been closed to new correspondence from the public body.
http://www.cddlmc.org.uk/wp-content/uploads/2011/09/MPS-NHS-Complaints-Guidance.pdf
The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009 oblige NHS organisations to have arrangements in place to deal with patient complaints. These arrangements must comply with the Regulations (see page 6). The NHS Constitution sets out the following rights for patients: You have the right to have any complaint you make about NHS services
https://www.england.nhs.uk/wp-content/uploads/2016/07/nhse-complaints-policy-june-2017.pdf
In doing so, it meets the requirements of the Local Authority Social Services and National Health Service Complaints [England] Regulations (2009), conforms to the NHS Constitution and reflects the recommendations from the Francis report (2013)
https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
The commissioner will vary depending on the NHS service you are complaining about. If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, mental health services…Author: Department of Health And Social Care
https://www.medicalprotection.org/docs/default-source/pdfs/Booklet-PDFs/eng-med-complaints-booklet.pdf
The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009 oblige NHS organisations to have arrangements in place to deal with patient complaints. These arrangements must comply with the regulations. The Health Act 2009 places a duty on NHS organisations (including contractors) to “have
https://www.themdu.com/guidance-and-advice/guides/introduction-to-the-nhs-complaints-procedure
May 04, 2017 · The local resolution stage is governed by the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. Responsible bodies. The complaints procedure applies to NHS bodies and all providers of NHS healthcare (including commissioning bodies and primary care providers). It also applies to 'independent providers' - defined as voluntary and independent sector organisations providing healthcare in England under arrangements made with an NHS …
https://resolution.nhs.uk/wp-content/uploads/2020/01/CG12-Complaints-Policy.pdf
Local Authority Social Services and NHS Complaints (England) Regulations 2009 . 4 ... • Help to resolve informal complaints at a local level wherever possible; • Ensure that all written complaints, including emails, are sent to the Head of ... Local Authority Social Services and NHS Complaints (England) Regulations 2009 ...
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
http://www.legislation.gov.uk/uksi/2009/309/regulation/5/made
These Regulations make provision for complaints made on or after 1st April 2009 in relation to local authority social services and the National Health Service. These Regulations make provision for complaints made on or after 1st April 2009 in relation to local authority social services and the National Health Service. ... Health Service ...
https://www.chcinhampshire.com/complaints-1
THE LOCAL AUTHORITY SOCIAL SERVICES AND NATIONAL HEALTH SERVICE COMPLAINTS (ENGLAND) REGULATIONS 2009 This statutory instrument identifies the legal basis for complaints procedures in England. The policies established by CCGs must comply with these regulations. It explains the minimum requirements for investigations and responses.
https://dhcclinical.co.uk/wp-content/uploads/2018/01/DHCcomplaintspolicy_procedure2015.pdf
satisfactory standard and in line with the requirements of The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. DHC recognises that complaints and compliments are valuable tools for improving the quality of health care, our objectives being:
https://www.local.gov.uk/sites/default/files/documents/commissioning-independent-2e5.pdf
Social Services and National Health Service Complaints (England) Regulations 2009. A key change in these regulations was that for the first time social services and NHS complaints were aligned and...
https://www.rcplondon.ac.uk/file/8382/download
Complaints Statutory basis for the NHS Complaints Procedure (The Local Authority Social Services and National Health Service Complaints (England) Regulations 2009). A complaint should be considered to be any expression of dissatisfaction. Oral complaints that are satisfactorily resolved within 24 hours are not subject to the Regulations.
https://www.themdu.com/~/media/files/mdu/publications/guides/nhs%20complaints/medico---legal-guide-to-the-nhs-complaints-procedure.pdf
The NHS and social care complaints procedure was introduced in England on 1 April 2009. The local resolution stage of the procedure is governed by the Local Authority Social Services and National Health Service Complaints (England) Regulations 2009. Responsible bodies The complaints procedure applies to NHS bodies and all providers of NHS
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