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https://www.londonambulance.nhs.uk/talking-with-us/enquiries-feedback-complaints/
If you are not happy with the service you, a friend or a member of your family have received, you are entitled to make a complaint. You can find out more by viewing the NHS complaints procedure. Tel: 020 3069 0240 Email: [email protected] Patient Experiences Department London Ambulance Service NHS Trust Units 1&2 Datapoint Business Centre
https://www.londonambulance.nhs.uk/feedback-making-complaint/
Feedback on making a complaint Your feedback is very important to us. Making a complaint can be an overwhelming process for anyone. Feedback from our patients’ experiences provides opportunities for us to learn and improve our complaint process, so we would like to understand your experience of raising a complaint to us.
https://wmas.nhs.uk/contact/formal-complaints/
If you are unhappy with the service you have received from West Midlands Ambulance Service NHS Foundation Trust and you feel PALS cannot help, you are entitled to make a formal complaint. A complaint can be made by a patient or person affected, or likely to be affected, by the service delivered by the Ambulance…
https://www.londonsairambulance.org.uk/complaints-procedure
London’s Air Ambulance Charity - Complaints Procedure. London’s Air Ambulance Charity is a charity that provides lifesaving support to the 10 million people that live and work within the M25. We seek to improve our service to our supporters and those who encounter our charity to ensure our policy adheres to good working practice.
https://www.eastamb.nhs.uk/contact-us/complaints.htm
London SW1P 4QP. Joint complaints. If your complaint involves different providers (e.g. ambulance and hospital), we will liaise with those providers to ensure that, …
https://www.cqc.org.uk/sites/default/files/new_reports/AAAJ6559.pdf
Background to London Ambulance Service Headquarters The London Ambulance Service NHS Trust (LAS) was established in 1965 from nine previously existing services and became an NHS Trust on 1 April 1996. The main role of the LAS is to respond to emergency 999 calls, 24 hours a day, 365 days a year. LAS has delivered a 111 service in
http://www.secamb.nhs.uk/contact_us/raise_a_concern.aspx
A complaint may be made by post, by email, by telephone, or by SMS/text, and all contact details are shown below. Patient Experience Team South East Coast Ambulance Service NHS Foundation Trust Nexus House 4 Gatwick Road Crawley RH10 9BG. Tel: 0300 1239 242. Email: [email protected]. Text/SMS only - 07824 625370
https://assets.publishing.service.gov.uk/media/5e3419d8e5274a08f0fec3c3/Mr_N_Madari_v_London_Ambulance_Service_NHS_Trust_-_3200007.2019_-_Reasons.pdf
The complaint must normally be presented to the Employment Tribunal within 3 months starting with the effective date of termination (“EDT”), or within such further period as the Tribunal considers reasonable were it was ... information, so there is no criticism of the London Ambulance Service in this regard.
https://www.guardian-series.co.uk/news/16361951.what-are-the-problems-with-the-london-ambulance-service/
Hospital capacity, roadworks and queuing before making it into A&E are just some of the problems facing the ambulance service, according to Londoners. Earlier today the London Assembly Health ...
https://www.swast.nhs.uk/welcome/get-in-touch/contact-information-1
South Western Ambulance Charity. The South Western Ambulance Charity, founded in 1995, uses gifted monies to benefit those in our communities who use our service and to improve the welfare of the staff and volunteers of the South Western Ambulance Service NHS Foundation Trust.
https://ombudsman.on.ca/resources/ongoing-investigations/province-s-handling-of-ambulance-service-complaints
May 01, 2018 · Investigation into how the province oversees patient complaints and incident reports about ambulance services. Press release, "Ombudsman to investigate province's handling of ambulance service complaints" (May 1, 2018)
https://www.emas.nhs.uk/your-service/patient-experience/
East Midlands Ambulance Service NHS Trust Trust Headquarters 1 Horizon Place Mellors Way ... When you raise a formal complaint, one of our Patient Experience Team will confirm the issues you would like us to look into, confirm your desired outcome and agree timescales with you. We will investigate your complaint and respond to you in writing.
https://www.lgo.org.uk/decisions/health/ambulance-services
East of England Ambulance Service NHS Trust (16 016 347) Statement Not upheld Ambulance services 28-Mar-2018. Summary: Mrs X complains the organisations involved in this complaint did not do enough to diagnose her husband, Mr X's brain tumour. She also says the Council did not offer enough support for Mr X's social care needs.
https://emj.bmj.com/content/32/5/392
May 01, 2015 · Background A minority of patients make frequent and excessive calls to the ambulance service, placing a significant burden on limited resources at a time when demand on urgent and emergency care systems is steadily increasing. Little is known about the reasons underlying frequent caller behaviour or the best way to manage this group of patients.Cited by: 11
https://files.api.ofsted.gov.uk/v1/file/50107811
The London Ambulance Service NHS Trust recruits and trains apprentices to a range of emergency services roles. Apprenticeships are funded through the apprenticeship levy. The first cohort of apprentices began their training in March 2018. There are currently 248 apprentices on the level 4 associate ambulance practitioner
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
In the event of a complaint about more than one organisation – perhaps a complaint that includes issues about your GP, local hospital and ambulance service – you'll only need to make one complaint. The organisation that receives your complaint must then co-operate with the others to ensure you receive a co-ordinated response.
https://www.cqc.org.uk/location/RRU01/inspection-report/1-361585396/17
If complainants were not satisfied with the outcome of their complaint, the trust’s procedures provided for access to the Health Service Ombudsman. The London Ambulance Service NHS Trust had a complaints management system for keeping track of complaints and used this system to produce information on outcomes and trends.
https://www.pohwer.net/nhs-complaints-advocacy
NHS Complaints Advocacy is a free, independent and confidential service which can support anyone who is unhappy with their NHS care or treatment and is thinking about making a complaint. Read more about this service.
https://assets.publishing.service.gov.uk/media/5cbee30c40f0b649ea2036b6/Mr_A_Muller_v_London_Ambulance_Service_NHS_Trust__2302113-2017.pdf
14. Mr Muller’s job as a paramedic involved working as part of a two-person ambulance crew. The crew members report to a Team Leader and the Team Leaders report to Group Station Manager, Ms Roberts, who therefore had about 100 staff reporting to her. 1 For example, by the Court of Appeal in London Ambulance Service NHS Trust v Small 2009 IRLR 563
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