We collected information about London Buses Complaints Policy for you. There are links where you can find everything you need to know about London Buses Complaints Policy.
https://tfl.gov.uk/corporate/publications-and-reports/complaints-policy
TfL's policy on dealing with unreasonable complaints
http://content.tfl.gov.uk/tfl-complaints-handling-procedure.pdf
For us, a complaint is any expression of dissatisfaction with our service or policy. We will listen to all complaints, treat them seriously, resolve them as quickly as possible and learn from them so that we can continue improving our service.
https://www.london.gov.uk/about-us/contacting-city-hall-and-mayor-5/complaints
If you have raised a complaint with TfL and are unhappy with their response, you can contact London TravelWatch, which is the statutory watchdog for most transport operators in and around London....
https://www.londontravelwatch.org.uk/complaints/
Complaints. This section provides information on the complaints process including an introduction to complaining, making an initial complaint to an operator and where to send your complaint. It also provides advice on when to appeal to London TravelWatch.
https://tfl.gov.uk/help-and-contact/contact-us-about-buses
Contact us about Buses. To tell us about an urgent safety matter, call 0343 222 1234 ( call charges may apply) or select the 'safety issues and incidents' option on the form below. For all non-safety critical matters, we aim to respond to you within 10 working days. You cannot use this form for refunds. Find out how to claim a refund.
https://bususers.org/passengers/complaints/make-a-complaint/
London. London TravelWatch deals with complaints about local bus services run by Transport for London. Please contact them at www.londontravelwatch.org.uk if you're not happy with the response from TfL. Northern Ireland. The Consumer Council for Northern Ireland deals with complaints for all bus and coach services in Northern Ireland.
https://tfl.gov.uk/help-and-contact/
London SE10 0ES Our customer service commitment When you get in contact with us you can expect a high standard of customer service, as detailed in our customer promise .
https://www.londontravelwatch.org.uk/complaints/where_to_send_your_complaint
If you have already complained to the operator (not including Eurostar or Heathrow Express) please contact the Rail Ombudsman (telephone: 0330 094 0362) in the first instance. For buses outside of London please contact Bus Users UK. For TfL travel and ticket enquiries please call 0343 222 1234.
https://tfl.gov.uk/help-and-contact/contact-us-about-bus-staff
Data Protection Statement. Transport for London (TfL), its subsidiaries and service providers will use the personal information you provide on this form to process your feedback and provide you with a response, or the information or services you have requested. On some occasions, we may need to share your information with bus operators...
https://www.metrobus.co.uk/contact-us/feedback-or-complaints/
Complaints. If your journey with us has not met your expectations we have policies in place to rectify that. More info here
http://www.londontransit.ca/
Whether you have lived in London your entire life or are new to the city, this section will provide you with all the information you will need to use London Transit safely and efficiently. Route info Real-time Bus …
https://www.resolver.co.uk/companies/transport-for-london-complaints/contact-details
How to complain about Transport for London customer service Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint.
https://www.london.gov.uk/sites/default/files/gla_migrate_files_destination/archives/assembly-reports-transport-busdrivers.pdf
Transport Committee The driver on the bus…. The Transport Committee’s review of bus driving standards in London October 2005 . Transport Committee ... complaints made to London Buses has almost quadrupled since 2001-02, and the number of cases complaints passenger kilometre has almost trebled. 0 5000 10000 15000
https://bususers.org/passengers/complaints/
If you’re not happy with the way your complaint has been handled by the people running your buses or coaches, we can help. We’re an approved Alternative Dispute Resolution (ADR) body and we’ll work with you and the operator to make sure your complaint is treated fairly.
https://www.theguardian.com/uk-news/2019/may/10/london-to-have-world-first-hydrogen-powered-doubledecker-buses
May 10, 2019 · London will have the world’s first hydrogen-powered doubledecker buses on its streets next year, as the capital steps up attempts to tackle its polluted air.. Transport for London (TfL) has ...Author: Gwyn Topham
https://bususers.org/passengers/complaints/complaints-process/
We help with complaints on most aspects of a bus or coach journey, from the attitude of the driver, to the condition of the vehicle, accessibility issues or personal injury. We can’t help with commercial or policy decisions, co mplaints from pedestrians or other road users, or any complaint …
https://www.londontravelwatch.org.uk/home/
Scheme of policy delegation; Transport user panel; TUPs; Complaints. An introduction to complaining; Initial complaints (to the operator) Where to send your complaint; Appealing to London TravelWatch; Suggestions, complaints and appeals about road and street issues; Contact us. Transport advice. Travelling around London; Your rights; Refunds ...
https://www.goaheadlondon.com/
Go-Ahead London is the largest bus company in London, providing nearly a quarter of the capital's buses. PCV Licence holder? Become a driver at Northumberland …
Information on all forms of transport in London including cycle hire. Routes, maps, plan a journey, tickets sales, realtime traffic and travel updates.
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