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https://www.wales.nhs.uk/ourservices/contactus/nhscomplaints
NHS Complaints. How to raise a concern about the NHS in Wales . The NHS in Wales aims to provide the very best care and treatment. But sometimes things may not go as well as expected. When that happens, you should raise your concerns with the staff involved with your care or treatment, so that they can look at what may have gone wrong and try ...
http://www.wales.nhs.uk/documents/complaints-leaflet-e.pdf
opticians). NHS Direct Wales can give you contact details. If you prefer you can put your comment or complaint in a letter. Who can complain? You can make a complaint, if you have used NHS services or facilities. If you are unable to make your complaint yourself, then someone else, such as a relative or friend, can complain for you.
https://bcuhb.nhs.wales/contact-us/complaints/
What is a complaint? A complaint is when you feel unhappy about any service provided by the NHS. By telling us about your complaint, we can apologise to you, investigate and try to put things right. We will also learn lessons and improve services where they need to be better.
https://www.ombudsman.wales/fact-sheets/health-nhs-complaints-general-information/
This Fact sheet is about complaints about the NHS in Wales, other than complaints about primary care (e.g. GPs, dentists, pharmacies) and continuing care. Please see the separate fact sheets for information on these topics. It should be read together with the general information booklet about our service.
https://www.ageuk.org.uk/globalassets/age-cymru/documents/information-guides-and-factsheets/fs66w.pdf
Resolving problems and making a complaint about NHS care in Wales Fa . ... with, or want to make a complaint about, NHS services in Wales. They can assist in regard to raising issues informally, as well as formal complaints. See section 3.7 below for further details about the role of CHCs in the
https://sbuhb.nhs.wales/about-us/complaints-feedback/complaints/
Or, use our dedicated email: [email protected]; Or you can ring us on 01639 684440 and leave a voicemail; Your concern will be treated confidentially, and you do not need to give your name or personal details, unless you want a reply. If you wish to make a complaint you can contact the Patient Feedback Team, which deals with complaints:
https://www.ombudsman.wales/making-a-complaint/
Making A Complaint . Make a Complaint. How To Complain. Advocacy and Advice Bodies. What We Do When We Get Your Complaint About A Public Body In Wales. What We Do When We Get Your Complaint About A Local Authority Member’s Conduct. Factsheets. Complaint About …
http://www.hafaniechyd.wales.nhs.uk/making-a-complaint
A patient or representative should register a complaint within 6 months of becoming aware of the incident giving rise to a complaint or within 12 months of the incident - whichever is sooner. A complaint will be acknowledged by the practice within 2 working days. Any patient making a complaint will be issued with a copy of the complaints procedure.
https://www.nhs.uk/using-the-nhs/about-the-nhs/how-to-complain-to-the-nhs/
Feedback and complaints about the NHS website. If you wish to comment or give feedback about this website or make a complaint about our content or any operational issues, contact the Service Desk team.. Additionally, you can take a look at the NHS website complaint process (PDF, 167kb) or, for more detailed information, see the NHS website complaints policy (PDF, 620kb).
https://www.assembly.wales/Research%20Documents/Complaints%20Procedures%20in%20the%20NHS%20in%20Wales%20-%20Research%20paper-25082005-43805/05-030-English.pdf
NHS: a guide to handling complaints in Wales, published in April 2003.1 2 Making a complaint 2.1 Help with making a complaint The following organisations can provide help and advice in making complaints at any stage in the process: ♦ Community Health Councils …
https://www.togetherforshortlives.org.uk/get-support/supporting-you/family-resources/making-complaint-wales/
We hope the vast majority of families will be provided with the range of care and support that they need from local services. If, however, you feel that you have not received the standard of support or care that you are entitled to, you may wish to make a complaint. Making a complaint about NHS services in Wales There are three […]
https://law.gov.wales/publicservices/health-services/nhs-complaints/?lang=en
The National Health Service (Concerns, Complaints and Redress Arrangements) (Wales) Regulations 2011 (SI 2011/704) (CCRAWR 2011) were made in exercise of the Welsh Ministers’ powers under CHSA 2003 and NHSRWM 2008. The regulations set out the process for making NHS complaints in Wales and access to the redress arrangements.
https://www.citizensadvice.org.uk/health/nhs-and-social-care-complaints/complaining-about-the-nhs/nhs-complaints-procedure/how-to-make-a-complaint-about-nhs-services/
The care you receive from the NHS is usually very good and most people don’t have any problems. But occasionally things can go wrong. This page tells you how to make a complaint using the NHS complaints procedure. receive or have received services from the body concerned, or are someone who is ...
http://www.cardiffandvaleuhb.wales.nhs.uk/concerns-complaints
Concerns / Complaints. If you are unhappy with the treatment or care you are receiving, we would encourage you to raise your concerns as soon as possible, preferably to senior staff on duty at the time of the incident or the appropriate ward, hospital or community manager. ... You can also email the team at [email protected] or fill in a ...
https://www.theguardian.com/healthcare-network/views-from-the-nhs-frontline/2015/jul/06/nhs-patients-complain-better-care
Jul 06, 2015 · It's a dirty little secret of the NHS, but patients who complain get better care ... if you are a patient who makes a complaint, or causes a fuss on the ward, you’ll probably receive better care ...
http://www.powysthb.wales.nhs.uk/complaints
Who can raise a concern (complaint)? Concerns can be made by anyone who has used NHS services or facilities; or has the patient's consent. Your concern will be managed sensitively and effectively. The Putting Things Right Procedure is primarily for concerns about services and facilities relating to care.
https://www.avma.org.uk/?download_protected_attachment=Complaints-Wales.pdf
Making a complaint to the NHS in Wales The charity for patient safety and justice AvMA is the charity for patient safety and justice. We provide free specialist advice and support to people when things go wrong in healthcare and campaign to improve patient safety and justice. For advice and information visit www.avma.org.uk Or call our helpline
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