Manchester Primary Care Trust Complaints Procedure

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Manchester Primary Care Partnership Ltd Policies ...

    http://www.cmgppo.org.uk/documents/complaints_policy.pdf
    The complaints procedure is designed to: Enable complaints to be dealt with as swiftly as possible, in a conciliatory and courteous manner.

Effective complaints handling in primary care - The MDU

    https://www.themdu.com/learn-and-develop/course-listing/complaints-in-primary-care
    Complaints are common and rising year on year. Effective complaints handling is important to avoid matters escalating. It also encourages continuous improvement in the quality and safety of care. This course sets out the regulatory framework for complaints in the NHS and your obligations, and provides practical experience of responding to ...

NHS England » How do I feedback or make a complaint about ...

    https://www.england.nhs.uk/contact-us/complaint/
    If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, mental health services, out of hours services and community services such as district nursing, contact your local clinical commissioning group (CCG)

How to complain to a Primary Care Trust - Contact Law

    https://www.contactlaw.co.uk/how-to-complain-to-a-primary-care-trust.html
    When you make a Primary Care Trust complaint, you will be using the NHS Complaints procedure. Making a Primary Care Trust complaint is a two-stage process. Initially the Primary Care Trust where you were treated will attempt to handle your complaint locally. If this fails, your Primary Care Trust complaint will then move to what is called the Independent Review, which is handled by the NHS …

Data on written complaints in the NHS - 2017-18 [PAS ...

    https://digital.nhs.uk/data-and-information/publications/statistical/data-on-written-complaints-in-the-nhs/2017-18
    Sep 06, 2018 · The NHS complaints procedure is the statutorily based mechanism for dealing with complaints about NHS care and treatment and all NHS organisations in England are required to operate the procedure. This annual collection is a count of written complaints made by (or on behalf of) patients, received between 1 April 2017 and 31 March 2018.

Customer Care Services Greater Manchester Mental Health ...

    https://www.gmmh.nhs.uk/customer-care
    Manage complaints made about the Trust; The Customer Care Team can help to answer any questions you may have about the care the Trust provides and help guide you through services provided by the NHS and other organisations. The Customer Care Team actively encourage the public to give feedback on the service.

Complaints – Manchester Foundation Trust Charity

    https://mftcharity.org.uk/complaints/
    Complaints Response Schedule for Manchester Foundation Trust Charity If your complaint cannot be resolved straight away: We will acknowledge any written or verbal complaint within seven working days of receiving a complaint. We will provide you with a full written response to your complaint, wherever possible within 28 working days.

Complaints - pat.nhs.uk

    https://www.pat.nhs.uk/patients-and-visitors/complaints.htm
    Complaints. The Trust's clinical staff are always keen to resolve your concerns at a local level whenever possible. Therefore, if you are unhappy with any aspect of your care or your relative's care, please speak to your Consultant or the staff on the ward /department and they will be pleased to help you resolve any issues. Alternatively,...

Complaints, comments & questions Manchester City Council

    https://www.manchester.gov.uk/complaints
    Landing page to direct residents with complaints, comments and questions. We use cookies on your computer or mobile device to help make this website better. You …Author: Quay Pho

NHS complaints guidance - GOV.UK

    https://www.gov.uk/government/publications/the-nhs-constitution-for-england/how-do-i-give-feedback-or-make-a-complaint-about-an-nhs-service
    The commissioner will vary depending on the NHS service you are complaining about. If your complaint is about primary care services such as GPs, dentists, opticians or pharmacy services, contact NHS England. If your complaint is about services such as hospital care, mental health services,...Author: Department of Health And Social Care

Complaints procedure - Department of Health and Social ...

    https://www.gov.uk/government/organisations/department-of-health-and-social-care/about/complaints-procedure
    What complaints we can and can’t deal with. We can only handle complaints about the work, staff and levels of service provided by the Department of Health and Social Care (DHSC).We can’t deal ...

What is PALS (Patient Advice and Liaison Service)? - NHS

    https://www.nhs.uk/common-health-questions/nhs-services-and-treatments/what-is-pals-patient-advice-and-liaison-service/
    Alternatively, you can complain to the commissioner of that service – either NHS England or the area clinical commissioning group (CCG). In general, NHS England commissions most primary care services, such as GP and dental services. CCGs oversee the commissioning of secondary care, such as hospital care and some community services.

Greater Manchester Mental Health NHS Foundation Trust

    https://www.gmmh.nhs.uk/
    The City of Manchester If you are concerned about an immediate risk of harm - either to yourself or someone else - Phone 999. If it is not an emergency but you require urgent advice, call 111. Visit your local Accident & Emergency department if neccessary.

Manchester Primary Care Trust

    https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/253404/Manchester_PCT_Annual_Report_and_Accounts_2012-13.pdf
    Manchester PCT Annual Report and Accounts 2012/13 Page 3 Chapter 1 ~ Message from Chairman and Chief Executive Welcome to our Annual Report for 2012/13 This will be the final annual report for Primary Care Trusts , as the Health and Social Care Bill was implemented on 1 April 2013. For the ten Primary Care Trusts this was the concluding year for

Complain about a service or provider Care Quality Commission

    https://www.cqc.org.uk/contact-us/how-complain/complain-about-service-or-provider
    Complaints about adult social care. If the care is funded or arranged by a council, you can make a complaint to your council if it pays for your care. If you are unhappy with the outcome of your complaint, you can contact the Local Government and Social Care Ombudsman. If you pay for your care yourself you can contact the Local Government and Social Care Ombudsman.

Health Authorities & Primary Care Trusts in Manchester ...

    https://www.yell.com/s/health+authorities+and+primary+care+trusts-manchester.html
    Find Health Authorities & Primary Care Trusts near Manchester on Yell. Get reviews, contact details, opening hours and search for other health services or treatments near you.

NHS England Complaints Policy

    https://www.england.nhs.uk/wp-content/uploads/2016/07/nhse-complaints-policy-june-2017.pdf
    primary care (GPs, dentists, pharmacists and optometrists), health and justice and military health services, specialised services or a service directly commissioned by NHS England. For complaints about services other than those commissioned by NHS England, please refer to the complaints service of the provider concerned.

Manchester University NHS Foundation Trust

    https://mft.nhs.uk/
    Manchester University NHS Foundation Trust (MFT) was formed on 1st October 2017 following the merger of Central Manchester University Hospitals NHS Foundation Trust (CMFT) and University Hospital of South Manchester NHS Foundation Trust (UHSM).

Welcome to Primary Care Manchester Ltd Website

    http://www.cmgppo.org.uk/
    Primary Care Manchester Limited (PCM) is a company of GP practices in Central Manchester united in their commitment to maintaining and strengthening primary care services for patients and staff. With a combined experience of decades of working within the NHS, PCM is well equipped to respond to both local and national health priorities with ...

List of Primary Care Trusts in England - Wikipedia

    https://en.wikipedia.org/wiki/List_of_Primary_Care_Trusts_in_England
    Primary Care Trusts were abolished on 31 March 2013 as part of the Health and Social Care Act 2012, with their commissioning work taken over by clinical commissioning groups.Their Public Health role was transferred to local authorities and to Public Health England.Their community service provision was distributed in various ways, some to Community Health NHS Trusts.



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