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What you need for File a consumer complaint. You should file a complaint if you are having a problem with a business and need help to resolve that problem. The Attorney General's Office can help with most consumer issues. The most common consumer issues include: Defective products; Car sales and financing; Auto repossession issues; Debt collection;
General Consumer Protection Issues: The Consumer Protection Division of the Office of the Attorney General is the principal agency which enforces consumer law in Massachusetts. In addition, the Office of the Attorney General funds local consumer programs which receive and mediate written complaints from individual consumers.Location: 501 Boylston St, Suite 5100, Boston, MA 02116
The Attorney General's Office can help. The Attorney General’s Office can help you find information you need as a consumer and help you resolve disputes with businesses. Our Consumer Advocacy & Response Division (CARD) can answer your questions, refer you to a wide network of consumer assistance services, or, in some cases, directly assist you in resolving your problem.
The Consumer Protection Division mediates most complaints about goods, services or credit obtained for personal, household, family or agricultural purposes. If we can mediate your dispute, your complaint will be assigned to the first available mediator once we receive your documents.
The Attorney General is the chief lawyer and law enforcement officer of the Commonwealth of Massachusetts. In addition, the Attorney General is an advocate and resource for the Commonwealth and its residents in many areas, including protecting consumers, combating fraud and corruption, protecting civil rights, and promoting meaningful economic recovery.Contributor: Office of the Attorney General (AGO)
Inquiries concerning the professional conduct of an attorney admitted to practice in Massachusetts are initially handled by the Attorney and Consumer Assistance Program (ACAP) of the Office of the Bar Counsel. The ACAP staff is available to discuss your concerns by telephone during normal business hours and can be reached at (617) 728-8750.
Massachusetts Office of the Attorney General- Springfield Website: Massachusetts Office of the Attorney General- Springfield ; Email: [email protected] Phone Number: 413-784-1240. 617-727-8400 (Consumer Hotline) TTY: 617-727-4765. Massachusetts Office of the Attorney General- Worcester Website: Massachusetts Office of the Attorney General- Worcester ; Email: [email protected] Phone Number…Phone: (617) 973-8787
Local Consumer Programs of the Attorney General's Office. The Attorney General's Office (AGO) provides grants to a statewide network of Local Consumer Programs (LCPs). These LCPs work closely with the AGO's Consumer Advocacy and Response Division to provide assistance statewide. The Local Consumer Programs provide the same free consumer...
Attorney General Maura Healey is the chief lawyer and law enforcement officer of the Commonwealth of Massachusetts. The official website of Massachusetts Attorney General Maura Healey. File a complaint, learn about your rights, find help, get involved, and more.
Filing a Consumer Complaint. ... You can also contact your state's attorney general or consumer protection office, law school clinics, or the Better Business Bureau to find a dispute resolution program. Mediation, arbitration, and conciliation are the three common types of dispute resolution. During mediation, both sides involved in the dispute ...
In Berkshire County, the Berkshire Consumer Services Program is administered and implemented by Berkshire County Regional Housing Authority (BCRHA). BCRHA provides a continuum of programming that promotes household, housing, and community stability.
The Office of Attorney General, including the Consumer Protection Division, does not accept, process, or retain anonymous complaints. Please refer to "I Want to File a Complaint" for information on the types of complaints we handle. If you have a general inquiry rather than a complaint, you can e-mail us at [email protected]
Filing a consumer complaint with the Office of the Attorney General is easy. But you should understand the process first. Here's what you need to know. Preparing Your Complaint Before you file your complaint with us, take a moment to make sure you have all of your important information. Please note: The system cannot save your complaint in progress, so you will need to complete the form in …
State Attorneys General; State Consumer Protection Offices; State Governments; State, County, and Municipal Courts; History and Historical Documents; Laws and Legal Issues. Complaints. Complaints Against the Government; Consumer Complaints; Consumer Complaints by Product Type; Sample Complaint Letter; Crime and Prisons. Crimes Involving ...
The Attorney General cannot act as your private attorney. It is the responsibility of the Attorney General to protect public interests. In doing so, the Attorney General’s Office may file lawsuits on behalf of the state against companies that violate laws protecting consumers.
Consumer protection law in Massachusetts also covers buying cars through lemon laws and other retail violations. 3 Steps for Filing a Claim Against a Business If you believe you have been wronged by a business, OCABR suggests calling the seller to see if you can resolve the problem.
How do I file a consumer complaint with the Office of the Attorney General? The office has consumer complaint forms to ensure adequate information is contained in your complaint. To file a complaint, you may complete the online consumer complaint form , download a form online and mail it to our office, or call the Consumer Protection Division at (502) 696-5389 or 888-432-9257 (select option #3.)
The Consumer Assistance Office is a non-profit organization, working in cooperation with and receiving a grant from the Office of the Massachusetts Attorney General, to provide free information and dispute resolution services to area consumers when they encounter problems with businesses.
In filing this form, I understand that the Division of Consumer Protection (DCP) is attempting to mediate my complaint. I also understand that if I have any questions concerning my legal rights or responsibilities, I should contact a private attorney.
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